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Computer Help Jobs in San Antonio, TX (NOW HIRING)

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Responsibilities : • Provides first level support and follow-up, through the Help Desk, to the SAWS' user community regarding computer operations, hardware components, and software applications on ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for ... Associate's degree in Computer Science or related field * A+ or Microsoft Desktop Support ...

Help Desk Specialist

San Antonio, TX · On-site

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Manage and operate multi-user computer systems, including coordination with network engineers

Help Desk Specialist

San Antonio, TX · On-site

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Manage and operate multi-user computer systems, including coordination with network engineers

Help Desk III

San Antonio, TX · On-site

$18 - $24.25/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

Help Desk III

San Antonio, TX

$18 - $24.25/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

Company Overview NerdsToGo is a cool, fast-growing brand that provides computer solutions to ... Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked ...

Help Desk Agent - Day

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Post-secondary education in Technology, Computer Science, or a related field an asset * Tech-savvy ...

Help Desk Agent - Night

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and ... Post-secondary education in Technology, Computer Science, or a related field an asset * Tech-savvy ...

Position : IT Help Desk Engineer Department : MIT Help Desk Reports To : IT Service Delivery ... and repair computer hardware and software, router/switch networking, installing agents and ...

Position : IT Help Desk Engineer Department : MIT Help Desk Reports To : IT Service Delivery ... and repair computer hardware and software, router/switch networking, installing agents and ...

Help Desk Agent - Swing Shift

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Post-secondary education in Technology, Computer Science, or a related field an asset * Tech-savvy ...

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Computer Help information

See San Antonio, TX salary details

$30.2K

$43.6K

$57.3K

How much do computer help jobs pay per year?

As of Aug 24, 2026, the average yearly pay for computer help in San Antonio, TX is $43,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $50,100.00 per year, depending on experience, location, and employer.

How do I become a computer support specialist?

To become a computer support specialist, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving skills and customer service experience are also important. Gaining hands-on experience through internships or entry-level positions can help build relevant skills for this role.

Is computer help repair still in demand?

Computer help repair remains in demand as many individuals and businesses require technical support for hardware and software issues. Technicians with skills in troubleshooting, hardware repair, and familiarity with tools like diagnostic software are often sought after, especially in environments with aging equipment or increased reliance on technology.

What cities near San Antonio, TX are hiring for Computer Help jobs?

Cities near San Antonio, TX with the most Computer Help job openings:

Journeyman Computer User Support Specialist (Help Desk Support)

Bristol Bay Native Corporation

San Antonio, TX • On-site

$61K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Eagle Integrated Services (EIS) is seeking a Journeyman Computer User Support Specialist (Help Desk Support).
The Journeyman Computer User Support Specialist is a skilled, hands-on technical professional responsible for providing comprehensive Tier 1 and Tier 2 technical support to end-users. They serve as a primary point of contact for troubleshooting and resolving hardware, software, and network connectivity issues. Working under the general supervision of a senior specialist or Help Desk lead, they independently handle a wide variety of incidents and service requests, applying established procedures and their technical knowledge to restore service for users efficiently. This role is crucial for maintaining user productivity and satisfaction across the organization.
  1. Typical Task List

Incident Response and Troubleshooting
  • Serve as a primary point of contact for receiving, logging, and tracking all user-reported technical issues via phone, email, or ticketing system.
  • Diagnose and resolve a wide range of Tier 1 and Tier 2 technical issues, including hardware faults, software errors, and network connectivity problems.
  • Utilize remote support tools to troubleshoot and resolve user issues in a timely manner.

System Installation and Configuration
  • Install, configure, and deploy new computer systems using standard system images.
  • Install and configure approved software applications and ensure proper functionality.
  • Set up and configure peripheral devices, such as printers, monitors, and docking stations.

User Support and Account Management
  • Assist users with common tasks, including password resets, email configuration, printer setup, and access to network drives.
  • Perform basic user account management in Active Directory, such as unlocking accounts and resetting passwords.
  • Provide guidance and basic training on standard hardware and software.

Escalation and Documentation
  • Escalate complex incidents requiring administrator-level access or specialized knowledge to the appropriate Tier 3 teams.
  • Contribute to the IT knowledge base by creating and updating technical documentation, user guides, and troubleshooting procedures.
  • Document troubleshooting steps and resolutions clearly and accurately in the IT Service Management ticketing system.

3. Minimum Qualifications / Requirements
Experience: A minimum of three (3) to five (5) years of hands-on experience in an IT help desk or desktop support role.
  • Demonstrated experience troubleshooting a wide range of hardware and software issues in a professional environment.

Certifications (Baseline):
  • Must possess a current CompTIA Security+ CE certification (or higher) to meet DoD 8140 requirements for IAT Level II.

Certifications (Computing Environment - Desired):
A relevant industry certification is desired. Examples include:
  • CompTIA A+
  • CompTIA Network+
  • Microsoft 365 Certified: Modern Desktop Administrator Associate

Security Clearance: Must possess and maintain a SECRET security clearance.
Technical Skills:
  • Proficiency with Microsoft Windows operating systems (Windows 10/11) and the Microsoft Office 365 suite.
  • Strong hardware troubleshooting skills for PCs, laptops, and common peripherals.
  • Solid understanding of basic networking concepts (TCP/IP, DNS, DHCP).
  • Experience with Active Directory for user account management.
  • Experience using IT Service Management (ITSM) ticketing systems (e.g., ServiceNow, Remedy) and remote desktop tools.
  • Excellent customer service, communication, and problem-solving skills.

EIS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement.