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Computer Help Jobs in Chicago, IL (NOW HIRING)

CB&I

CAD Designer

Plainfield, IL · On-site

$26.25 - $36.25/hr

Company Overview CB&I delivers integrated storage and asset-management solutions that help ... Overview The Plate Structures Designer is responsible for utilizing 2D and/or 3D CAD skills, CB&I ...

SWCA Environmental Consultants

Staff CAD Designer

Lombard, IL · On-site +1

$32.02 - $41.57/hr

Produce CAD deliverables for environmental, ecological restoration, and energy-related projects ... At SWCA, we're committed to helping our team members grow into industry leaders. Our award-winning ...

Next Step Systems

Helpdesk Technician, Level 2

Chicago, IL · On-site

$20.50 - $27.75/hr

... Computer Systems, Help Desk, Support, Network, Networking, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to hire for similar positions in Chicago, IL or in ...

Honeywell

CAD Specialist II

Rosemont, IL · Hybrid

$75K - $94K/yr

As an Advanced CAD Specialist, you will work with a group of experienced CAD designers in the ... that help make the world smarter, safer and more sustainable. YOU MUST HAVE * 3+ years of ...

Honeywell

CAD Specialist II

Rosemont, IL · Hybrid

$75K - $94K/yr

As an Advanced CAD Specialist, you will work with a group of experienced CAD designers in the ... that help make the world smarter, safer and more sustainable. YOU MUST HAVE * 3+ years of ...

GAI Consultants

Associate Substation CAD Operator

Lisle, IL · On-site

$19.25 - $26.50/hr

Learning and helping to find ways to improve GAI Engineering CAD Standards. * Effective communication with the project team General Characteristics * Follows Project and Task Manager toassemble ...

JLL

CAFM CAD Analyst

Chicago, IL · On-site

$20 - $27.50/hr

... team as we help shape a brighter way forward. CAFM CAD Analyst Position Overview Support the ... development of migration plans, move sequencing, and space optimization strategies while ensuring ...

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All JobsComputer Help JobsComputer Help Jobs in Chicago, IL

Computer Help information

See Chicago, IL salary details

$34.5K

$49.8K

$65.4K

How much do computer help jobs pay per year?

As of Jun 22, 2026, the average yearly pay for computer help in Chicago, IL is $49,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $57,200.00 per year, depending on experience, location, and employer.
Senior Help Desk Technician II

Senior Help Desk Technician II

Contact Government Services, LLC

Chicago, IL

$108K - $156K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Senior Help Desk Technician II
Employment Type: Full Time 
Department: Help Desk

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). 

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Backup/Restoration admin/support
- File Server support
- User Account/Mailbox administration
- Software/Hardware installation
- Handheld device installation/troubleshooting/support
- Remote User setup/support/troubleshooting
- End-user training
- Creation of procedural documentation
- Creation of spreadsheets/databases for tracking purposes
- Record and update required information for all IT-related tickets utilizing ITIL
- Creation of Incident work-log entries
- Accurately answer user support questions of software and hardware in the EOUSA office environment
- Maintain Account Management forms for new and departed users per Government policy and procedures
- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs' accessories, IT supplies, etc. using spreadsheets
- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
- Submit weekly status reports and monthly surveys
- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions

Qualifications:
- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: 
- ITIL Foundations certification 
- Change Management experience 
- Active DOD clearance of Level 6 Public Trust or above 

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]

#CJ
$108,000 - $156,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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