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Computer Help Jobs in Chicago, IL (NOW HIRING)

Alpha Baking Company, Inc.

Help Desk Analyst

Chicago, IL · On-site

$20.25 - $27.50/hr

As a Help Desk Analyst, you will be responsible for providing technical assistance and support to ... Set up and configure computer systems, peripherals, and mobile devices. Perform basic hardware ...

Abonmarche Consultants, INC

CAD Manager

Valparaiso, IN · On-site

Abonmarche is a team of professionals who are passionate about helping others-- with client service ... A CAD Manager oversees the research, development, training, management of CAD software, and ...

Abonmarche Consultants, INC

CAD Manager

Valparaiso, IN · On-site +1

Abonmarche is a team of professionals who are passionate about helping others-- with client service ... A CAD Manager oversees the research, development, training, management of CAD software, and ...

New

SATO America

Help Desk Technician I

Chicago, IL

$50K - $55K/yr

Helpdesk Technician responsibilities include but not limited to, installing, and configuring computer hardware and being the primary point of contact for IT support within the company. DUTIES AND ...

SATO America

Help Desk Technician I

Chicago, IL · On-site

$50K - $55K/yr

Helpdesk Technician responsibilities include but not limited to, installing, and configuring computer hardware and being the primary point of contact for IT support within the company. DUTIES AND ...

reliance

CAD Programmer

Schaumburg, IL · On-site

$28/hr

Associate Degree in Computer Aided Drafting Technology is helpful. * Excellent verbal and written communication skills. * Strong organizational and time management abilities. * Proficiency in using ...

INISGHT2PROFIT

Helpdesk Analyst

Chicago, IL · On-site

$55K - $65K/yr

Minimum - Associate's degree in computer science, or a related field. 2 years of relevant IT help desk experience may be considered in lieu of degree in addition to the experience below. Work ...

Allen + Shariff Corporation

CAD Specialist

Chicago, IL · On-site

Our mission is to engineer an exceptional level of personal care and connection designed to help ... The CAD Specialist will complete production work and collaborate with project teams. Attention to ...

Allen + Shariff Corporation

CAD Specialist

Chicago, IL · On-site

Our mission is to engineer an exceptional level of personal care and connection designed to help ... The CAD Specialist will complete production work and collaborate with project teams. Attention to ...

langan

CAD Designer

Chicago, IL · On-site

$25 - $35/hr

Job Summary Langan is seeking a CAD Designer to join its collaborative team in Chicago, IL . This ... Sound judgment capability. #LI-AS1 Langan provides a rich array of programs and benefits to help ...

langan

CAD Designer

Chicago, IL

$25 - $35/hr

Job Summary Langan is seeking a CAD Designer to join its collaborative team in Chicago, IL . This ... Sound judgment capability. #LI-AS1 Langan provides a rich array of programs and benefits to help ...

Jack Morton Worldwide

CAD Detailing Manager

Addison, IL · On-site +1

We exist to redefine what experiential can achieve, helping clients unlock the full value of ... As our CAD Detailing Manager (Events) , you'll lead the team that transforms creative concepts into ...

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All JobsComputer Help JobsComputer Help Jobs in Chicago, IL

Computer Help information

See Chicago, IL salary details

$34.5K

$49.8K

$65.4K

How much do computer help jobs pay per year?

As of Jun 22, 2026, the average yearly pay for computer help in Chicago, IL is $49,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $57,200.00 per year, depending on experience, location, and employer.
Help Desk Analyst

Help Desk Analyst

Alpha Baking Company, Inc.

Chicago, IL • On-site

$20.25 - $27.50/hr

Full-time

Posted 14 days ago

Alpha Baking Company rating

5.1

Company rating: 5.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

350th of 385 rated food and drinks producers

Job description

We are seeking a skilled and customer-focused Help Desk Analyst to join our IT support team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to our internal employees and external clients. Your expertise in troubleshooting, problem-solving, and communication will be essential in ensuring the smooth operation of our organization's IT systems and services.
Responsibilities:
  1. First Point of Contact: Serve as the initial point of contact for all IT-related inquiries, issues, and requests from employees and clients, either via phone, email, or in-person.
  2. Technical Support: Diagnose and resolve hardware, software, and network issues by providing step-by-step guidance, troubleshooting techniques, and effective problem-solving strategies.
  3. Issue Tracking: Utilize a ticketing system to log and track all reported issues, ensuring accurate documentation of the problem, resolution steps, and communication history.
  4. Remote Assistance: Provide remote assistance to end-users by accessing their systems and devices to troubleshoot, configure, and resolve issues.
  5. Escalation: Escalate complex or unresolved issues to the appropriate technical teams, ensuring timely and efficient problem resolution.
  6. Software Installation and Updates: Install, update, and configure software applications on user devices, ensuring compliance with company policies and licensing agreements.
  7. Hardware Setup and Maintenance: Set up and configure computer systems, peripherals, and mobile devices. Perform basic hardware maintenance and coordinate repairs when necessary. Will occasionally involve traveling to other locations.
  8. Security Awareness: Educate users about IT security best practices, such as password management, data protection, and recognizing potential security threats.
  9. Other Tasks: Including but not limited to the following: maintaining IT related inventories, packing and sending equipment to other locations, As assigned by IT Management

Qualifications:
  • Education: High school diploma is required. Relevant college coursework, training courses, and certifications are a plus.
  • Technical Proficiency: Strong understanding of MS Windows, Office, and other common software applications. Familiarity with networking concepts, hardware components, and mobile devices. Scripting experience with PowerShell, SQL, Python, etc. is a plus.
  • Problem-Solving Skills: Ability to analyze, diagnose, and resolve technical issues efficiently. Strong troubleshooting skills and a logical approach to problem-solving.
  • Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users in a clear and understandable manner.
  • Adaptability: Flexibility to learn new technologies and adapt to evolving IT environments.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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