Computer Hardware Engineer Jobs in Jonesboro, GA

This position provides support for Georgia Power’s Distribution Management System, which is utilized by Distribution Control Centers and back-office personnel to ensure the reliable operation and management of the electric distribution power delivery system. The role is responsible for the implementation, execution, and continuous improvement of operational processes that maintain the availability, reliability, and performance of all computer systems supported by the Distribution Management organization.

The successful candidate will provide 24x7 operational support for the GE Vernova SCADA suite and related systems that support the operational needs of Georgia Power customers. A strong understanding of operational concepts and computer technologies is essential to effectively support, troubleshoot, and manage the lifecycle of SCADA applications. Responsibilities include supporting the E-terra environment, administering user access, providing database support, managing data acquisition through RTU polling and ICCP communications, and integrating vendor-delivered tools with the underlying IT infrastructure. The role will also support the development of tools, interfaces, and reports that provide operational data to other departments within Georgia Power.

Additional responsibilities include collaborating with distribution operators, field personnel, Southern Company business groups, and external vendors to troubleshoot system issues, implement enhancements, and support the ongoing improvement of the Distribution Management System environment.

The Distribution SCADA support team leverages the following technologies.

• Vernova/GE E-terra habitat-based Distribution Management System
• Windows servers both physically and virtually delivered
• Windows PCs
• Linux servers both physically and virtually delivered
• Zenoss monitoring system
• Veeam backup and restore solutions
• GitHub code repository

Relocation assistance is available.

• Proficiency of Windows server administration and/or Unix/Linux (RHEL) administration
• Proficiency with Windows desktop use including basic administration and Microsoft Tools
• Understanding of networking, IT security concepts and pro-active approach to IT support
• Understanding of computer hardware including physical/virtual servers and desktops
• Basic computer scripting and/or programming skills in Python, PowerShell, C sharp is a plus.
• Background in Power Systems is a plus

Excellent communication and organizational skills are required. This role will work with multiple other teams and vendor support groups to administer systems, coordinate releases, and support deployed solutions.

• Degree in Electrical Engineering/Computer Sciences or equivalent experience.
• Experience supporting and troubleshooting computer systems in an enterprise setting.
• General understanding of computer system infrastructure, operations, and security.
• Knowledge of electric utility operations is a plus

• Must apply analytical thought processing for problem solving to troubleshooting and resolve technical issue.
• Ability to handle multiple tasks with competing priorities as well as delegation skills as appropriate.
• Ability to bring consensus and buy-in among people with different views and agendas.
• Ability to grasp complex Distribution Management System operational issues, risk factors, and business drivers.

• Must demonstrate Southern Company Core Values
• Must take ownership of issues with a customer-focused attitude
• Must Have desire and ability to learn about the Distribution core business and its needs.
• Must have strong interpersonal skills, be a self-starter, a decision-maker, flexible, self-directed, and a team player.
• Must possess the ability to build and maintain relationships within a team, with customer organizations and multiple vendors.

• Willingness to be on call as needed 24x7
• Travel (10%-15% of time) to attend Southern Company functions and maintain system hardware.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 21180

Job Category: Information Technology

Job Schedule: Full time

Company: Georgia Power