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Crisis Services is seeking a Sexual Assault Forensic Examiner (SAFE) Program Manager to lead our SAFE Program.  We are looking for an experienced professional from the nursing, public health or healthcare administration fields who is interested in leading our commitment to provide a coordinated, respectful response to sexual assault victims across Western New York. If not already certified as a Sexual Assault Nurse Examiner (SANE), Crisis Services will support the necessary steps to gain certification. Assistance with relocation to the Buffalo, NY area may be available.

Who we are:

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

What we offer:

• Competitive pay including regular annual increases
• Paid training and professional development opportunities
• Generous paid time off and paid meal breaks
• Employee wellness supports including paid Calm app subscription for all employees and their family members
• Quiet Room, Exercise Room and Breastfeeding Room onsite
• Great health insurance coverage w/generous employer premium contribution
• $300/year Flexible Spending Account provided by agency
• Access to dental, vision and other ancillary insurance coverage options
• 403(b) plan with 5% employer contribution after one year of service
• Eligibility for Public Service Loan Forgiveness program
• Relocation assistance

About this opportunity:

The Crisis Services’ Sexual Assault Forensic Examiner (SAFE) Program provides on-site forensic services at hospitals to individuals who have been sexually assaulted within a 120-hour period and are seeking help.  The SAFE Program Manager is responsible for the overall operation of the SAFE Program, ensuring trauma informed, patient centered forensic services for hospitals contracted with Crisis Services. The Program Manager oversees the forensic nursing team, including recruitment, training, development, case review, and program evaluation.  The Program Manager also partners with hospital leadership to maintain high-quality health and forensic care for sexual assault patients, strengthen policies and procedures, and monitor program outcomes. As a member of the Sexual Assault Response Team in Erie and Niagara counties, the Program Manager collaborates with law enforcement, district attorneys' offices, forensic labs, advocate programs, and regional SANE programs.  

Job Type: 

• Full time
• 40 hours per week (plus scheduled administrative on-call responsibilities outside of standard business hours to ensure 24-hour response to hospitals)

Pay: 

• $85,000-95,000/annually 

Schedule: 

• Weekdays - Exact schedule to be determined upon hire.
• On-Call - This position requires administrative on-call shifts in addition to regularly scheduled work hours to ensure 24-hour response to hospitals attending to sexual assault patients. 

Work Setting:

• Community-based
• Hybrid remote

What you will bring to this position: 

• Bachelor’s or Master’s degree in Nursing, or Master’s degree in Public Health (MPH) or Healthcare Administration from an accredited college and/or university.
• At least seven (7+) years of direct patient/client care, clinical, or forensic experience.
• At least five (5+) years of program management or leadership experience.
• Proven skills in program development, staff supervision, budget oversight, policy implementation, and quality assurance.
• Excellent communication, crisis intervention, and interpersonal abilities.
• Experience working with multidisciplinary teams, trauma informed care, coordinated community response and grant-funded programs is highly desirable.
• Demonstrated experience with computer systems and platforms, electronic recording keeping, and other technology.
• For RNs: Current licensure in NYS as an RN is required.
• SANE certification by NYS Department of Health strongly preferred.
• A valid NYS driver’s license with a clean driving record and access to a usable vehicle.

Successful candidates will:

• Possess strong knowledge and interest in the areas of sexual and domestic violence dynamics and effects, forensic services and trauma informed care.
• Demonstrate the ability to work independently, as well as within a team setting. 
• Have experience with quality assurance/improvement, public speaking and training improvement.
• Bring strong problem-solving skills and a “common sense” approach with the ability to make quick decisions, when necessary.
• Display superior ability to interact with multidisciplinary teams, communicate program needs, and work with peers.
• Display professionalism and leadership qualities when dealing with internal and external stakeholders.

Ready for the toughest job you’ll love coming back to?

Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference.

EEO STATEMENT:

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.