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About the Role

OPIsystems Inc. is seeking a Software Quality Assurance Analyst to join our engineering team and play a key role in ensuring the quality and reliability of our custom IoT solutions.

This is a hands-on role that blends hardware testing, embedded firmware validation, and web application QA. You'll work closely with engineers to test a fully integrated system-from physical IoT devices in the field to cloud-connected web interfaces-helping ensure our products perform reliably in real-world conditions.

If you enjoy working with both hardware and software, digging into complex systems, and solving challenging problems independently, this role is for you.

What You'll Do

1. IoT Hardware Testing & Troubleshooting

• Set up, operate, and validate custom IoT devices across real-world and edge-case scenarios
• Diagnose hardware and firmware issues using logs, serial consoles, and diagnostic tools
• Test power systems, including solar-assisted and low-power device behavior
• Reproduce defects by varying firmware, configurations, and environmental conditions
• Collaborate with engineering to isolate root causes and document findings clearly

2. Functional Testing & Investigation

• Independently test the full IoT solution stack (device cloud web app)
• Validate firmware features like connectivity, data transmission, and OTA updates
• Test web front-end functionality including dashboards, alerts, and device management
• Verify APIs and data pipelines between devices and the web platform
• Produce clear, actionable defect reports with logs, screenshots, and reproduction steps

3. Regression Testing

• Execute regression testing across firmware and web releases
• Maintain and expand test coverage as features evolve
• Perform long-duration testing to validate system stability
• Identify trends and recurring quality issues across releases

4. Test Planning & Documentation

• Develop and maintain structured test plans and test cases
• Create test environment setup guides (device provisioning, firmware flashing, etc.)
• Align testing scope with release notes and product changes
• Contribute to QA documentation and knowledge sharing

5. Defect Management

• Log and track defects with detailed technical context
• Retest fixes and validate resolution
• Escalate critical issues that impact releases or field devices

6. QA Process Improvement

• Contribute to QA best practices and process improvements
• Identify opportunities for automation and efficiency gains
• Support agile team workflows and continuous quality improvement

7. Collaboration & Support

• Work closely with developers and product stakeholders
• Assist with test environment setup and product validation
• Support field testing, demos, or trials when needed
• Stay current with IoT, embedded systems, and QA practices

What You Bring

Education

• Diploma or degree in Computer Engineering Technology, Electronic Engineering Technology, Software Engineering or a related field
• Equivalent combination of education and hands-on technical experience will also be considered

Experience

• 2+ years in manual QA or hardware testing role for an embedded or IoT product, including functional and non-functional testing
• Working with physical test hardware including flashing firmware and configuring devices.
• Managing a hardware lab for long-term operation of test systems
• Demonstrated experience writing and executing test plans, test cases, and defect reports across multiple layers of a product.
  

Technical Skills

• Understanding of embedded firmware concepts and IoT device architecture, including wireless communication, power management and OTA update processes.
• Ability to read and interpret device logs, sensor data, and diagnostic data.
• Ability to troubleshoot hardware devices using essential tools such as a multimeter, serial communication and command-line tools.
• Ability to perform functional testing of browser-based applications, including testing across multiple browsers and screen sizes.
• Basic understanding of how data flows through an IoT system, from device to cloud, and ability to identify where in the pipeline a defect originates.
• Basic understanding of web application concepts including REST APIs, authentication, and real-time data display.
• Basic scripting ability for log parsing, API calls, or test setup automation, preferably using Python.
• Proficiency using a work management tool to define work and for tracking defects.
• Proficiency with Windows or Linux operating systems, specifically using development tools, and devices that interact with the OS over COM port.

Soft Skills

• Preference to get hands-on with hardware in a lab setting, to investigate product features and troubleshoot issues.
• Strong attention to detail with a structured, methodical approach to problem-solving.
• Ability to work independently across multiple product layers without step-by-step direction.
• Clear written communication for writing defect reports and test summaries that developers can act on immediately.
• Comfortable working in a small team environment where roles overlap, priorities shift, and initiative is valued.

Nice to Have

• Basic understanding of agricultural concepts and technologies used.
• Exposure to Agile/Scrum development environments.
• Familiarity with IoT platforms or device management consoles.

Why Join OPIsystems?

• Work on cutting-edge IoT solutions with real-world impact
• Collaborate closely with a skilled and supportive engineering team
• Gain experience across hardware, firmware, and cloud-connected systems
• Make a direct impact on product quality and customer success

Apply Today

If you're passionate about quality and enjoy working across the full technology stack-from physical devices to web platforms-we'd love to hear from you.