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Computer Desktop Support Jobs in Merrimack, NH (NOW HIRING)

Desktop Support Technician

Andover, MA · On-site

$20.50 - $26/hr

Summary The Desktop Support position provides technical assistance for onsite employees as well as ... Image new computer hardware in preparation for deployment to end-user, install and update computer ...

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POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science ...

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POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science ...

Identify and resolve computer system malfunctions and operations problems. * Identify and ... At least five years of IT Service Coordinator or Desktop Support or similar roles, A+, N+, MCP ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ... Strong knowledge of Windows operating systems and desktop support * Familiarity with Microsoft 365 ...

... of computer systems. The role involves troubleshooting hardware and software issues, managing ... Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but ...

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Computer Desktop Support information

See Merrimack, NH salary details

$14

$24

$40

How much do computer desktop support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for computer desktop support in Merrimack, NH is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

Infographic showing various Computer Desktop Support job openings in Merrimack, NH as of May 2026, with employment types broken down into 3% Locum Tenens, 8% As Needed, 40% Full Time, 8% Part Time, and 41% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,156 per year, or $24.1 per hour.
Desktop Support Technician

Desktop Support Technician

FH Cann & Associates Inc.

North Andover, MA • On-site

$20.50 - $26/hr

Full-time

Posted 13 days ago


Job description

FHC is a growing company, and we want you to be part of it. We have been in business for over 25 years, are family-owned, and are seeking motivated and compassionate individuals who strive to provide exceptional customer experiences and services while complying with federal and state guidelines. Our safety protocols meet or exceed mandated standards. FHC has an expansive portfolio of clients in both the Public & Private Sectors.

Summary

The Desktop Support position provides technical assistance for onsite employees as well as a remote workforce in supporting a Windows 11 environment. Responsibilities include, but are not limited to hardware\software installation, image creation and deployment, troubleshooting of desktop and laptop computers, account creations and maintenance as well as some networking. The candidate must be reliable and friendly and be able to work collaboratively in a team environment. Candidate must also have 3+ years of experience working in a technical support role.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Provide technical support and troubleshooting for desktop hardware and software issues both in person and over the phone.
  • Install, configure, and maintain desktop operating systems and applications for employees.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Set up and configure user accounts and permissions.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Image new computer hardware in preparation for deployment to end-user, install and update computer software.
  • Support key (Artiva) application which is our CRM.
  • Collaborate and escalate within the IT team to determine and resolve problems in a timely manner.
  • Manage helpdesk ticketing system, provide regular updates to users. Manage requests to meet business SLA’s
  • Must be flexible to work occasional Saturday Shifts (Friday off on that week)
  • Schedule for this role Monday:12:30 PM – 9:00 PM, Tuesday–Friday: 11:30 AM – 8:00 PM + Rotating Saturday: 10:00 AM – 6:30 PM