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Computer Desktop Support Jobs in Colorado (NOW HIRING)

Sharp Solutions Inc

Tier 1 Level II Lead.

Denver, CO · On-site

$30 - $31/hr

End User Support includes Desktop support services that cannot be resolved remotely by Tier I ... Create and maintain baseline computer images in compliance with organizational policies and SOPs.

Infojini Inc

Help Desk Support

Lakewood, CO

$20 - $27/hr

Installs, maintains and supports computer software on desktop computers following defined procedures, processes, and methods. Analyzes, diagnoses and resolves problems associated with operating ...

vTech Solution

Service Desk support

Denver, CO

Installs, maintains and supports computer software on desktop computers following defined procedures, processes, and methods. Analyzes, diagnoses and resolves problems associated with operating ...

CONMED

Senior Tech IT Support Specialist

Englewood, CO

$20.40 - $31.11/hr

Associate degree in the field of Computer Science/Information Technology * Windows Certification ... Strong knowledge of desktop operating systems and applications. * Strong knowledge Microsoft Office ...

Accuserve

1099 Pricing Specialist

Denver, CO · On-site

Ability to work independently while seeking out support as needed * Reliable high speed home ... Reliable computer (desktop or laptop) with updated Windows software, active anti-virus software ...

Sharp Solutions Inc

Tier 1 Level II Lead.

Denver, CO · On-site

$38K - $40K/yr

End User Support includes Desktop support services that cannot be resolved remotely by Tier I ... Create and maintain baseline computer images in compliance with organizational policies and SOPs.

Mitchell and Company

Associate Consultant

Edwards, CO · On-site

Handling tasks from desktop support to multi-site server and network environments (depending on ... Bachelors degree in Computer Science, Information Systems, or related field (preferred) * Prior ...

Acara Solutions

Sr. Engineer

Littleton, CO

$26/hr

Demonstrates professional desktop support history with a variety of platforms/systems/applications and tools. * Desktop expertise with all aspects of computer functionality, system operation, and ...

ACI Infotech

IT Director

Denver, CO · On-site

... Desktop support, Level 1 & 2 support, and managing the MSSP relationship • Own the Helpdesk and ... Computer Science, Computer Engineering) • Excellent problem-solving skills and an analytical mind ...

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Computer Desktop Support information

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

Infographic showing various Computer Desktop Support job openings in Colorado as of May 2026, with employment types broken down into 2% Locum Tenens, 7% As Needed, 42% Full Time, 10% Part Time, and 39% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.
Tier 1 Level II Lead.

Tier 1 Level II Lead.

Sharp Solutions Inc

Denver, CO • On-site

$30 - $31/hr

Full-time

Posted 6 days ago

Job description

Contract Type: 1099 Independent Contractor
Sharp Solutions, Inc. has an immediate need for a Tier I Level II Technician in the Lakewood/Denver, Colorado area for a new contract Task Order supporting the United States Geological Survey (USGS). The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, sound judgment, the ability to work through challenges with all types of customers, and the ability to work within a diverse team while delivering support onsite or remotely.
JOB RESPONSIBILITIES
Service Desk (Tier 1 Level II) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT-related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The Service Desk will follow Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI best practices, and established procedures and processes.
End User Support includes Desktop support services that cannot be resolved remotely by Tier I.
Routine Duties / Job Requirements
Install, upgrade, and maintain application software for all USGS equipment in accordance with SOPs.
Ensure the latest antivirus software versions and updates are installed and actively running on all USGS PCs and laptops.
Create and maintain baseline computer images in compliance with organizational policies and SOPs.
Deploy software using tools such as Active Directory Group Policy Objects (GPO), scripting, System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), and other deployment solutions.
Provide desktop-level technical support for hardware and software issues across the USGS user community.
Configure, test, install, and troubleshoot printers, scanners, and network copier/printers.
Install, manage, and support desktop and laptop operating systems, including Windows 10 Professional and Apple macOS.
Provide mobile device support for iOS devices (iPhone, iPad) and Android devices.
Ensure all PCs and laptops are updated with the latest approved BIOS versions and security patches.
Perform remediation procedures in response to identified security vulnerabilities.
Implement and manage print and file server configuration changes.
Maintain file share structures and manage permissions for end-user data access.
Qualifications
2+ years of related IT support experience.
Experience supporting Microsoft Windows 7/10, Apple/macOS, iOS, and Android devices.
Experience using Microsoft 365 applications, including Outlook Mail, Calendar, and OneDrive.
Excellent troubleshooting and problem-solving skills with the ability to provide diligent, prompt, and courteous customer support.
Strong written and verbal communication skills with the ability to interact effectively with users at all levels of an organization.
Analytical, self-motivated, and able to work independently as well as in a team environment.
Experience working in a Service Desk, Help Desk, Desktop Support, or End User Support environment.
Demonstrated leadership, mentoring, team coordination, supervisory, consulting, or client-facing experience is highly desirable.
Note: This is a 1099 independent contractor opportunity supporting a federal customer. Candidates must be able to work independently, manage assigned tasks effectively, and maintain a high level of professionalism while supporting customer requirements.

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