ZipRecruiter

Log In

1

Computer Call Center Jobs in Dallas, TX (NOW HIRING)

Ascensus

Bilingual Call Center Representative

Addison, TX · On-site

$19/hr

Computer proficiency is required * Excellent listening, verbal and written skills * Detail oriented ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

Triumph Financial

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

Accountable for achieving quality of service scores, schedule adherence, and call and/or ticket ... Ability to sit at a computer terminal for an extended period of time. Occasional stooping or ...

Triumph Financial

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

Accountable for achieving quality of service scores, schedule adherence, and call and/or ticket ... Ability to sit at a computer terminal for an extended period of time. Occasional stooping or ...

GWC Warranty

Inbound Call Center Agent

Dallas, TX · On-site

Basic computer and data entry skills * Strong attention to detail and follow-through * Ability to ... Previous call center experience * Previous customer service experience * Previous sales or customer ...

Triumph Financial

Call Center Representative

Dallas, TX · On-site

$16 - $19.75/hr

Accountable for achieving quality of service scores, schedule adherence, and call and/or ticket ... Ability to sit at a computer terminal for an extended period of time. Occasional stooping or ...

RemX

Be Seen First

Medical Call Center Agent (Remote)- $16/hr

Dallas, TX · On-site

$16/hr

This role is ideal for candidates with strong call center experience, excellent attention to detail ... Have access to a computer/laptop to complete and pass the Computer Assessments * Internet Speed: 25 ...

MCI Careers

Experienced Call Center Manager

Dallas, TX · On-site

The employee will be regularly required to operate a computer and other office equipment, including ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

GWC Warranty

Bilingual Inbound Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Basic computer and data entry skills * Strong attention to detail and follow-through * Ability to ... Previous call center experience * Previous customer service experience * Previous sales or customer ...

TEKsystems

Call Center Representative

Euless, TX

$23 - $25.50/hr

Bachelors Degree * 1+ year of customer service experience (call center experience a plus ... Basic computer and data‑entry skills * Reliable, adaptable, and eager to grow Why You'll Love ...

APCO Holdings

Inbound Call Center Agent

Dallas, TX

Basic computer and data entry skills * Strong attention to detail and follow-through * Ability to ... Previous call center experience * Previous customer service experience * Previous sales or customer ...

previous page

Showing results 41-60

All JobsComputer Call Center JobsComputer Call Center Jobs in Dallas, TX

Computer Call Center information

See Dallas, TX salary details

$10

$17

$24

How much do computer call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer call center in Dallas, TX is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What does a computer call center representative do?

A Computer Call Center employee provides technical assistance and support to customers who are experiencing computer-related issues. They typically answer phone calls, emails, or chat messages to troubleshoot hardware, software, or network problems. Their main goal is to resolve issues efficiently, guide users through solutions, and escalate complex problems to higher-level technicians if needed. They may also provide information about products or services and help with installation or setup.

What are the key skills and qualifications needed to thrive as a computer call center representative?

To thrive as a Computer Call Center Representative, you need strong problem-solving skills, technical knowledge of computer systems, and typically at least a high school diploma or relevant IT certifications. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote troubleshooting tools is essential. Excellent communication, patience, and active listening are standout soft skills for effectively assisting customers and resolving issues. These abilities ensure high-quality technical support, customer satisfaction, and efficient resolution of technical inquiries.

What are some common challenges faced by computer call center representatives and how can they be managed?

Computer Call Center representatives often encounter challenges such as handling high call volumes, troubleshooting diverse technical issues, and assisting customers with varying levels of technical knowledge. To manage these challenges, representatives typically rely on robust training, clear escalation paths for complex problems, and strong teamwork within the center. Regular knowledge-sharing sessions and access to updated technical resources also help ensure that agents can provide accurate and efficient support.

What is the difference between Computer Call Center vs Customer Service Representative?

AspectComputer Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic computer skills, sometimes technical certificationsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall centers, office settings, often with multiple agentsOffice or retail settings, direct customer interaction
Employer & Industry UsageTelecommunications, tech support, customer service companiesRetail, banking, healthcare, various service industries
Common Search & ComparisonOften compared for technical support roles and call handlingCompared for direct customer interaction and service skills

The main difference between a Computer Call Center role and a Customer Service Representative is that the Computer Call Center typically involves handling technical support or specialized calls using computer systems, requiring some technical knowledge. Customer Service Representatives focus on general customer inquiries and support across various industries. Both roles require strong communication skills, but the Computer Call Center often demands additional technical certifications or computer proficiency.

What cities near Dallas, TX are hiring for Computer Call Center jobs?

Cities near Dallas, TX with the most Computer Call Center job openings:

Computer Call Center jobs near you
Infographic showing various Computer Call Center job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $36,856 per year, or $17.7 per hour.

Bilingual Call Center Representative

Addison, TX • On-site

Ascensus
Finance and Insurance • 5 - 10K employees
Learn more about Ascensusexternal

$19/hr

Other

Retirement

Re-posted 20 days ago

Ascensus rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

Job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients seriously and need individuals who want to learn our business, embrace our core values, and work within a team environment. If you can see every interaction as an opportunity to achieve client satisfaction, we want to talk with you!
Video Interviewing:
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here!
The hourly rate is $19. Class start dates are:

  • 8/5/26
****These positions are 100% fully remote****
The first 4 weeks consist of training from 10:00 am to 6:30 pm EST.
After training is complete, you will be offered one of the shifts below (times are in Eastern Standard Time):
Late Shift
  • 11:30 am to 8:00 pm
  • 12:30 pm to 9:00 pm
  • 1:30 pm to 10:00 pm
  • 2:30 pm to 11:00 pm
The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Associates will handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices.
Essential Functions
Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year. Training would be provided, prior to any movement to support a new product. The requirements listed are representative of the knowledge, skills, and/or ability required. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Below functions are across all roles.
  • Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance filings, documentation and reports; or (b) administer payments based on plan information and documentation, in a timely manner.
  • Respond to all account owners and participant phone inquiries and requests in a timely and accurate manner. Meet department and individual service levels and quality goals and support department business objectives. Proactively engage participants, anticipate their needs, offer assistance and solutions.
  • Process financial and non-financial transactions timely and accurate.
  • Demonstrate flexibility and team-orientation.
  • Comply with plan document provisions, regulations, guidelines and company procedures. Maintain confidentiality and keep department, client and participant HIPAA compliant. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Required Education and Experience
  • Bilingual in English and Spanish required.
  • High school diploma or GED, and further applicable education or equivalent experience.
  • 1+ years of call center or customer service experience preferred
  • Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
  • Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smart phone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
  • Computer proficiency is required
  • Excellent listening, verbal and written skills
  • Detail oriented, flexible, and self-motivated

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

What Ascensus employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply