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Computer Associate Jobs in Des Moines, IA (NOW HIRING)

VIVA USA INC

Computer Support Associate

Johnston, IA · On-site

$20.75 - $24.25/hr

Computer Support Associate Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures ...

Summit Products

Cad Tech

Altoona, IA · On-site

$19 - $24/hr

Cad Tech Summit Products is looking for a talented CAD Tech with Documentation and ERP experience ... Associate (Preferred) Experience: * SolidWorks: 2 years (Preferred) * AutoCAD: 1 year (Preferred ...

WesTech Engineering

CAD Designer

Ames, IA · Hybrid

$26.50 - $36.50/hr

Associate's degree in Industrial Design, Industrial Engineering, Mechanical Engineering Technology ... Complex CAD model management * CAD library management * Ability to teach and mentor others

WesTech Engineering

CAD Designer

Ames, IA · On-site

Associate's degree in Industrial Design, Industrial Engineering, Mechanical Engineering Technology ... Complex CAD model management * CAD library management * Ability to teach and mentor others

WesTech Engineering

CAD Designer

Ames, IA · Hybrid

$26.50 - $36.50/hr

Associate's degree in Industrial Design, Industrial Engineering, Mechanical Engineering Technology ... Complex CAD model management * CAD library management * Ability to teach and mentor others

WesTech Engineering

CAD Designer

Ames, IA · On-site

$26.50 - $36.50/hr

Associate's degree in Industrial Design, Industrial Engineering, Mechanical Engineering Technology ... Complex CAD model management * CAD library management * Ability to teach and mentor others

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Computer Associate information

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$10

$15

$18

How much do computer associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer associate in Des Moines, IA is $15.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $15.48 per hour, depending on experience, location, and employer.

What is a computer associate?

Computer Associates are IT professionals who provide technical support, maintenance, and troubleshooting for computer systems and networks within an organization. Their responsibilities often include installing hardware and software, assisting users with technical issues, and ensuring the smooth functioning of IT infrastructure. They may also help with system upgrades, security protocols, and documentation of IT procedures. Computer Associates often work as part of an IT team and may specialize in certain systems or applications depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a computer associate, and why are they important?

To excel as a Computer Associate, you need a solid understanding of computer systems, troubleshooting, and technical support, often backed by a degree in information technology or a related field. Familiarity with operating systems (like Windows and Linux), help desk ticketing systems, and basic networking tools is essential. Strong problem-solving, communication, and customer service skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support and smooth operation of IT systems within the organization.

What are some typical challenges a computer associate might face when supporting multiple departments within an organization?

Computer Associates often work across various departments, which means they must adapt quickly to different teams’ technical needs and communication styles. Balancing competing priorities and troubleshooting a wide range of hardware and software issues can be demanding, especially when multiple service requests are urgent. Effective time management, clear communication, and a proactive approach to learning new systems are key to overcoming these challenges and providing reliable support throughout the organization.

What is the difference between Computer Associate vs Network Technician?

AspectComputer AssociateNetwork Technician
Required CredentialsAssociate degree or certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desks, technical supportNetwork infrastructure sites, data centers, client networks
Employer & Industry UsageIT firms, corporate IT departments, tech supportTelecommunications, internet service providers, enterprise networks

Computer Associates and Network Technicians often share similar certifications and work environments, focusing on supporting and maintaining computer systems and networks. However, Computer Associates typically handle broader IT support tasks, while Network Technicians specialize in network infrastructure and connectivity issues.

What are the most commonly searched types of Computer jobs in Des Moines, IA?

The most popular types of Computer jobs in Des Moines, IA are:

Computer Associate jobs near you
Infographic showing various Computer Associate job openings in Des Moines, IA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 78% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,299 per year, or $15 per hour.

Computer Support Associate

VIVA USA INC

Johnston, IA • On-site

$20.75 - $24.25/hr

Contractor

Posted 7 days ago

Job description

Computer Support Associate
Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment. Support activities require some technical background while being strongly administrative in nature. Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: --management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams. Proves support for conference rooms, asset lifecycle management, and computer deployments for unit customers.
Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Top Must Haves:
1. Focus on break fix for hardware/software and ensuring customer satisfaction
2. Working and collaborating in a team environment to solve problems and work on projects
3. Good communication and ability/desire to learn
Open to recent grads
Education Preferred: no but relevant experience is
Years of Experience Required: 1 year min
They are going to be less stringent on technical aspect as there would be quite a bit of manual work needed (bring laptops from one place to another and that sort of thing).
Notes:
Onsite position
1st shift (roughly 7:30 - 4; flexible).
40 hours/week.
Must be able to lift 25-30 lbs to move equipment around.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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