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Computer Application Specialist Jobs in Virginia

General Application

Norfolk, VA ยท On-site

$50K - $250K/yr

Computer Engineer * Action Officer * Auditor * Technical SME - Subject Matter Expert * Program ... Configuration Management Specialist * Integrated Project Team Development (IPTD) Facilitator

General Application

Alexandria, VA ยท On-site

$50K - $250K/yr

Computer Engineer * Action Officer * Auditor * Technical SME - Subject Matter Expert * Program ... Configuration Management Specialist * Integrated Project Team Development (IPTD) Facilitator

General Application

Virginia Beach, VA ยท On-site

$50K - $250K/yr

Computer Engineer * Action Officer * Auditor * Technical SME - Subject Matter Expert * Program ... Configuration Management Specialist * Integrated Project Team Development (IPTD) Facilitator

Teacher - Secondary - Computer

Richmond, VA ยท On-site

$50K - $68K/yr

Prepares and compiles reports for student data and achievement as required by CCPS Specialists ... References Applicants must submit two (2) references as a part of their application package.

Showing results 21-40

Computer Application Specialist information

See Virginia salary details

$24.8K

$68.2K

$118.3K

How much do computer application specialist jobs pay per year?

As of Aug 12, 2026, the average yearly pay for computer application specialist in Virginia is $68,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a computer application specialist?

A Computer Application Specialist is a professional who installs, configures, maintains, and supports various software applications used within an organization. They help users troubleshoot issues, provide training on software tools, and ensure that applications are running efficiently and securely. Their role often bridges the gap between end-users and IT departments, making sure that technology solutions meet business needs. Computer Application Specialists may also assist with software upgrades, data management, and integrating new applications into existing systems.

What are the key skills and qualifications needed to thrive as a computer application specialist?

To thrive as a Computer Application Specialist, you need a solid understanding of computer software, troubleshooting, and application support, often backed by a degree in information technology or a related field. Familiarity with software suites like Microsoft Office, database management systems, and help desk ticketing platforms is typically required, along with certifications such as CompTIA A+ or Microsoft Office Specialist. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These competencies are essential for efficiently resolving user issues, maintaining system performance, and ensuring organizational productivity.

What are some common challenges faced by computer application specialists, and how can they be addressed?

Computer Application Specialists often encounter challenges such as troubleshooting complex software issues, adapting to frequent updates, and supporting users with varying levels of technical proficiency. Addressing these challenges typically involves staying current with software trends through ongoing training, developing effective communication skills to assist non-technical users, and collaborating closely with other IT team members to resolve technical problems efficiently. Proactively documenting solutions and sharing knowledge within the team can also streamline support processes and improve overall performance.

How much do computer application specialists make?

Computer application specialists in the US typically earn a median annual salary of around $70,000, with salaries ranging from approximately $50,000 to over $100,000 depending on experience, location, and certifications. Higher salaries are often associated with advanced skills in programming, database management, and software development tools.

What is the difference between Computer Application Specialist vs Software Developer?

AspectComputer Application SpecialistSoftware Developer
CredentialsTypically requires a degree in computer science, information technology, or related fields; certifications like Microsoft Certified or CompTIA A+
Work EnvironmentOften works in corporate, healthcare, or government settings supporting and maintaining applications
Employer & Industry UsageUsed across industries for application support, implementation, and troubleshooting
Common Search & ComparisonCompared for roles involving application management and user support

While both roles involve working with computer applications, a Computer Application Specialist primarily focuses on supporting, maintaining, and troubleshooting software applications within organizations. In contrast, a Software Developer designs, codes, and develops new software solutions. The roles often overlap in technical skills but differ in scope and responsibilities.

Infographic showing various Computer Application Specialist job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $68,170 per year, or $32.8 per hour.

Help Desk Technician - Mid-Level & Senior-Level (2 Openings)

ActioNet, Inc.

Vienna, VA โ€ข On-site

$112K/yr

Full-time

Posted yesterday

New


Job description

Description
Help Desk Technician - Mid-Level & Senior-Level (2 Openings)
Summary:
We are hiring for two (2) Help Desk Technician positions at the Mid-Level and Senior-Level. These roles provide technical support to end users by diagnosing, troubleshooting, documenting, and resolving computer, application, system, device, access, and performance issues. The ideal candidates will have strong customer service and technical troubleshooting skills, experience working with help desk systems and IT service management processes, and the ability to resolve issues efficiently while meeting established service level standards. Senior-level candidates will also help analyze help desk performance, support escalated issues, and mentor less experienced team members.
Location:
Washington, DC or Gaithersburg, MD
Salary:
Up to $112,000, commensurate with experience and position level
Clearance:
Q Clearance is required for approximately 75% of staff in these positions. Candidates without an active Q Clearance may be considered for positions that do not require Q access.
Education:
  • Senior-Level: Bachelor's degree from an accredited university or college in a technical discipline.
  • Mid-Level: Associate's degree from an accredited university or college in a technical discipline.

Mid-Level Help Desk Technician (Level III):
  • Minimum of three (3) years of experience performing help desk and technical support activities.
  • Experience identifying, researching, troubleshooting, and resolving complex technical problems.
  • Experience providing technical support to end users for computers, applications, systems, devices, hardware, access, and performance issues.
  • Experience documenting, tracking, and monitoring incidents and problems using applicable help desk, ticketing, or IT service management systems.
  • Experience responding to telephone, email, chat, and online technical support requests.
  • Experience coordinating with other technical teams, specialists, and support groups to resolve issues.
  • Ability to handle escalated issues and more complex technical problems.
  • Ability to train, coach, or assist less experienced team members.
  • Strong customer service, communication, troubleshooting, and problem-solving skills.

Senior-Level Help Desk Technician (Level IV):
  • Minimum of six (6) years of experience utilizing product information, knowledge bases, or solution databases to research, troubleshoot, and deliver technical solutions.
  • Experience responding to end-user phone, email, chat, and online support requests.
  • Experience troubleshooting and resolving computer, application, system, device, access, hardware, and performance issues.
  • Experience documenting incidents and service requests using help desk, ticketing, or IT service management systems.
  • Experience advising users on methods, steps, and actions to resolve issues and prevent recurring problems.
  • Experience escalating issues to appropriate technical teams or support levels to achieve resolution.
  • Experience supporting software and device installations, upgrades, user profile setup, and password resets.
  • Experience meeting established service level agreements (SLAs) for response time, resolution, quality, and customer satisfaction.
  • Experience gathering and analyzing help desk metrics to evaluate performance and identify trends, recurring issues, and areas for improvement.
  • Experience supporting escalated and complex technical issues.
  • Ability to mentor, coach, and provide technical guidance to junior and mid-level help desk personnel.
  • Strong customer service, communication, analytical, and problem-solving skills.

Preferred Certifications:
  • HDI Support Center Analyst (HDI-SCA)
  • HDI Desktop Support Technician (HDI-DST)
  • HDI Support Center Manager (HDI-SCM) - preferred for Senior-Level candidates
  • ITIL 4 Foundation
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Certified: Endpoint Administrator Associate
  • Microsoft 365 Certified: Fundamentals
  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • ServiceNow Certified System Administrator
  • Certified ScrumMaster (CSM) or equivalent Agile certification

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
  • We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
  • We are committed to our customers by driving and sustaining Service Delivery Excellence
  • We are committed to give back to our Community, help others and make the world a better place for our next generation

ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.
What's in It For You?As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference?
ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
********Direct Applicants, only. No Agencies, No third-party recruiters, please********