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Computer Aide Jobs in Springfield, MA (NOW HIRING)

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Computer Aide information

See Springfield, MA salary details

$5

$13

$16

How much do computer aide jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for computer aide in Springfield, MA is $13.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $14.52 per hour, depending on experience, location, and employer.

What is a computer aide?

Computer Aides are support professionals who assist with basic computer operations, troubleshooting, and maintenance in various settings such as schools, offices, or IT departments. Their tasks typically include setting up hardware, installing software, providing user support, and maintaining computer equipment. They often help ensure that computer systems run smoothly and may assist in resolving technical problems or performing routine updates. Computer Aides may also provide training or guidance to users who are less familiar with technology.

What are the key skills and qualifications needed to thrive as a computer aide?

To thrive as a Computer Aide, you need a solid understanding of basic computer operations, troubleshooting, and often at least a high school diploma or equivalent. Familiarity with common operating systems, office software, and sometimes help desk ticketing systems or basic networking tools is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for assisting users and resolving technical issues. These competencies ensure efficient support, minimize downtime, and enhance the overall productivity of the organization.

What are some typical challenges faced by computer aides and how can they be addressed?

Computer Aides often encounter challenges such as troubleshooting a wide variety of hardware and software issues under time constraints, assisting users with varying levels of technical knowledge, and managing multiple support requests simultaneously. To address these challenges, it's important to develop strong communication skills, stay organized, and maintain up-to-date knowledge of common IT systems and troubleshooting methods. Many Computer Aides also benefit from collaborating closely with other IT staff and utilizing ticketing systems to prioritize and track issues efficiently.

What is the difference between Computer Aide vs Computer Technician?

AspectComputer AideComputer Technician
CredentialsHigh school diploma or equivalent; certifications like A+ optionalHigh school diploma; certifications like A+ or Network+ often required
Work EnvironmentAssists in hardware/software setup, basic troubleshooting, often in educational or support settingsPerforms repairs, diagnostics, and maintenance in repair shops, offices, or client sites
Job ResponsibilitiesSupports computer setup, installs software, basic troubleshootingDiagnoses hardware/software issues, repairs, upgrades, and system maintenance
Industry UsageEducational institutions, support roles, entry-level IT supportIT service providers, repair shops, corporate IT departments

While both roles support computer systems, a Computer Aide typically assists with basic setup and troubleshooting, often in educational or support environments. A Computer Technician performs more advanced diagnostics, repairs, and maintenance, requiring more technical skills and certifications.

What are the most commonly searched types of Computer jobs in Springfield, MA?

The most popular types of Computer jobs in Springfield, MA are:

Recreation Aide - Part-Time

Hartford, CT โ€ข On-site

ParadigmWorks Group, Inc.
11 - 50 employees

$20.19/hr

Part-time

Posted 28 days ago


Job description

ParadigmWorks Group, Inc. and Hartford Job Corps Center is seeking a part-time Recreation Aide to lead young adult students in recreational activities. Schedule: Wed 5pm-10pm; Sat 1pm-9pm; Sun 1pm-8pm. $20.19/hour. Experience in softer skills like sewing, knitting, crocheting, quilting, painting, and/or engaging youth in activities like hiking or volunteering on a farm or urban gardening. Plan and recommend activities and day trips that may include other Rec Aides. Transport small groups of students to events and outings. Prepare reports and case-notes as needed. Ensure a safe environment, following all safety and security protocols. Mentor and model professionalism. Encourage the student who is shy or reticent to participate. Must have valid driver's license and an impeccable driving record. HS or GED, College helpful. Experience working in a school setting. Strong computer and organizational skills. Must pass background check and pre-employment drug test (including testing for marijuana). Twelve paid holidays a year. Benefits provided as defined by Service Contract Act. Equal Opportunity Employer