Computer Admin Jobs in Chicago, IL (NOW HIRING)

The Cloud Operations Admin (COA) roleis responsible forthe administration and support of the enterprise infrastructure for a dynamic, growing business.The environment spans private and public clouds, networks, firewalls, servers, operating systems, applications, mobile devices, process schedulers, telecommunications, and general databases.The COA willinterface withCloud Engineering team, development teams, and client service teamsregardingthe operations of the Platform Architecture within Inspira.Working within a team environment, the COAparticipatesdirectly in solution creation, providing hands-on support as well as operational support and training.This individual must be creative, client focused, solutions-driven, organized, and can thrive in a dynamic environment.

• Provide direct support in the day-to-day operations of hardware and operating systems, including Cloud Services.
• Evaluate systemutilization,monitorresponse time, and provide primary support for detection and correction of operational problems.
• Coordinate and perform additions and changes to servers, network, operating systems and attached devices, including investigation, analysis, recommendation, configuration,installationand testing of new network hardware and software.
• Ensure servers, operating systems and network components are implemented and adhere to the information security policies and infrastructure standards.
• Utilize metrics and cloud native consumption-based services to improve cost efficiencies.
• Support and Administer firewalls and security appliances.
• Support and Administer the Disaster Recovery and Business Resumption Plan as it relates to the backup and restoration of the technology infrastructure.
• Ensure run books are updated on a regular basis.
• Maintain the VMware and Cloud virtual environments.
• Maintainthe Microsoft Active Directory Domain.
• Provide infrastructure problem resolution for various applications throughout the organization.
• Provide general SQL Serverdatabasetroubleshooting and support.
• Utilizeprogramming skills to design and develop programs or scripts for various repetitive functions.
• Performs all duties with a focus on goals of Inspira, which includes risk mitigation.
• Support inbound calls/emails,maintainingtickets within the issue tracking application related to Infrastructure Support.
• Cross-trainother team members tofacilitatecoverage.
• Other duties as assigned.

Additional Requirements:

As part of the evaluation process, candidates who progress beyond the initial screening will be required to complete a formal technical assessment to validate coding proficiency and technical competency.

Bachelor's degree in Computer Scienceor equivalentexperience

Certification:

• Certifications preferred: AZ-900

Skills & Abilities:

• 1-3 Years of Relevant Experience

• Windows and/or Linux Operating systems that include building, security, and deployment in both a physical and Cloud environment

• Networkingknowledge and the skill sets to configure,maintain, and support Cisco Meraki devices, Azure VNETS, VPN Gateways, Route Servers, Route Tables, and Private Endpoints

• Support and Administering Infrastructure as Code deployments,utilizingCI/CD Pipelines

• Applying rule sets in Information Security best practices and ability to apply information securitymethodologyto operating systems, network, and databases

• Scripting languages such as PowerShell, Bash, JS, Python, etc.

• Experience with Cloud Services Azure (preferred),Googleor AWS

• Microsoft Azure Operational and Monitoring tools

• Experience with BDR solutions such as Veeam, VMWare Site Recovery, and Azure Backup/Site Recovery

• Support and Administer Microsoft 365 Services (Exchange, Intune, SharePoint, and Teams)

• Experience with general SQL Server database troubleshooting

• Ability to work independently with minimal supervision

• Must have excellent written and verbal communication skills

• Strong analytical skills, follow-up capability, and problem-solving ability

• Ability to conduct research into hardware and software issues and products asrequired

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Ability to use strong interpersonal and presentation skills to share ideas, solutions, and strong working relationships with business units including non-technical users, technical leads, and developers

• Experience working with a ticketing system and internal clients

• Ability to respond to emails and text messages after hours to resolve critical issues

• Mustpossessstrong skills in personal diplomacy and client service while consistentlydemonstratinga high levelof motivation, commitment to teamwork, professionalism, and trustworthiness

• Strong vendor management skills

• Highly self-motivated and directed

• Experience in ahighavailability environment preferred

• Knowledge of ITIL/ITSM practices and framework preferred