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Computacenter Jobs (NOW HIRING)

About the role Computacenter is a leading independent technology and services provider, trusted by large corporate and public sector organizations globally. We are a responsible business that ...

Embrace and support Computacenter's mission and core values. What you have * Legally eligible to work in the United States * Bachelor's degree in Business, Marketing, or technology related degree, or ...

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Computacenter information

What is the difference between Computacenter vs IT Support Specialist?

AspectComputacenterIT Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Microsoft Certified, or Cisco certificationsSimilar certifications such as CompTIA A+, Microsoft Certified, often required
Work EnvironmentLarge corporate IT service provider with enterprise clientsIn-house or external support roles, often in IT departments or service providers
Employer & Industry UsageGlobal IT services company serving various industriesCommon role in IT departments or support companies
Search & Comparison IntentHigh overlap in job functions and certificationsOften compared due to similar responsibilities and skills

Computacenter and IT Support Specialist roles share many similarities, including required certifications, work environments, and industry usage. While Computacenter is a large IT services provider, IT Support Specialists work in diverse settings, providing technical assistance and support. Both roles demand technical skills and customer service abilities, making them frequently compared by job seekers in the IT industry.

What cities are hiring for Computacenter jobs? Cities with the most Computacenter job openings:
What states have the most Computacenter jobs? States with the most job openings for Computacenter jobs include:
Infographic showing various Computacenter job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, and 7% Remote job distribution.

Client Success Manager (Managed Services)

COMPUTACENTER PLC

Philadelphia, PA

$165K - $170K/yr

Other

Posted 14 days ago


Computacenter rating

7.3

Company rating: 7.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

108th of 204 rated it services


Job description

About the role
Roles at this level will be fully accountable for their own work, establish their own milestones, team objectives, and will delegate assignments.

Annual compensation:  $165K - $170K USD 

What you'll be doing

  • Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct reports.
  • Manage and implement projects relevant to the specialist area.
  • Manage, develop, and coach a team of staff and implement performance management solutions where required.
  • Develops and motivate the team to help ensure the delivery of function and business targets.
  • Assess situations, issues, and opportunities and escalate when appropriate.
  • Acting as a point of escalation on complex issues and providing appropriate support to other team members
  • Maintain confidentiality in all business-related matters.
  • Liaise with colleagues to ensure best practice and continual improvement in the delivery of service to the business.
  • Establishes productive relationships and networks at the Senior Management level to build and maintain customer relationships.
  • Responsible for managing budget/ P&L to maintain spending in line with budgetary limitations.
  • Makes decisions which impact on the success of assigned projects i.e., results, deadlines and budget.
  • Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization.


What you have

  • Experience managing a P&L.
  • Experience managing SLAs, KPIs, and performance metrics.
  • Report the monthly Risk Impact Assessments (RIA) including their effects and the scope of the report.
  • Experience in dealing with and influencing multi-tier management.
  • You must be authorized to work in the United States.


Bonus Points

  • Advanced academic background, preferably to good degree level or equivalent.
  • Proven track record of work experience in a challenging commercial environment.
  • ServiceNow experience.

What you can expect

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us


What Computacenter employees say

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