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Comptia Certification Jobs in Raleigh, NC (NOW HIRING)

Dillon Supply Company

Service Desk Analyst

Raleigh, NC · On-site

$18.25 - $25/hr

CompTIA Network+ * Microsoft Fundamentals certifications * ITIL 4 Foundation _____ Why Join Us? This role offers the opportunity to join a growing North American IT organization and build a strong ...

Dillon Supply Company Inc.

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

CompTIA Network+ * Microsoft Fundamentals certifications * ITIL 4 Foundation Why Join Us? This role offers the opportunity to join a growing North American IT organization and build a strong ...

Vulcan Elements

Network Engineer

Durham, NC · On-site

Preferred Certifications: Cisco CCNA or CCNP, Meraki ECMS, CompTIA Network+, CompTIA Security+ Must be a U.S. Person due to required access to U.S. export-controlled information or facilities.

Vulcan Elements

Network Engineer

Benson, NC

Preferred Certifications: Cisco CCNA or CCNP, Meraki ECMS, CompTIA Network+, CompTIA Security+ Must be a U.S. Person due to required access to U.S. export-controlled information or facilities.

Vulcan Elements

Network Engineer

Raleigh, NC · On-site

Preferred Certifications: Cisco CCNA or CCNP, Meraki ECMS, CompTIA Network+, CompTIA Security+ Must be a U.S. Person due to required access to U.S. export-controlled information or facilities.

ExtraHop

Support Engineer I - Raleigh, NC

Raleigh, NC · On-site

Certifications in networking or infrastructure (like CompTIA Network+). * Certifications in Cyber Security (like CompTia Security+) Schedule: 8am-5pm EST The salary range for this role is $60,000 ...

Valeris, Inc.

Service Desk Technician II

Morrisville, NC · On-site

$60 - $80/hr

Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft MCP, Microsoft Certified: Azure Administrator Associate, ITIL Foundation, or similar are preferred.Additional Information:This ...

IT Practice

Technical Support Engineer

Raleigh, NC · On-site

Certifications (Preferred): CompTIA Security+/Network+, Microsoft Certified Systems Administrator, or Cisco/SonicWall certifications. * Key Traits: Exceptional problem-solving skills, ability to ...

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Comptia Certification information

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How much do comptia certification jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for comptia certification in Raleigh, NC is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $24.09 per hour, depending on experience, location, and employer.

What is CompTIA certification?

CompTIA Certification refers to a series of professional credentials offered by the Computing Technology Industry Association (CompTIA) that validate foundational and specialized IT skills. These certifications, such as CompTIA A+, Network+, and Security+, are vendor-neutral and widely recognized in the IT industry. They help individuals demonstrate their knowledge and abilities in areas like hardware, networking, security, and cloud computing. Earning a CompTIA certification can improve job prospects, support career advancement, and sometimes fulfill requirements for certain IT roles.

What types of roles or career paths can I pursue after earning a CompTIA certification?

Earning a CompTIA certification can open doors to a variety of entry-level and intermediate IT positions, such as IT support specialist, network administrator, or cybersecurity analyst, depending on the specific certification you obtain. Many employers recognize CompTIA certifications as a foundational benchmark, and they can help you qualify for roles that require validated technical skills. Additionally, CompTIA certifications often serve as stepping stones to more specialized certifications and advanced positions, making them a great starting point for long-term career growth in the IT industry.

What are the key skills and qualifications needed to thrive as a CompTIA-certified IT professional, and why are they important?

To thrive as a CompTIA-certified IT professional, you need a solid understanding of networking, security, troubleshooting, and general IT concepts, typically validated by achieving certifications like CompTIA A+, Network+, or Security+. Familiarity with operating systems, hardware, virtualization platforms, and security tools is often required, and holding up-to-date CompTIA credentials demonstrates technical competence. Strong problem-solving skills, attention to detail, and effective communication set top performers apart in the field. These skills and qualifications are important because they ensure you can resolve technical issues efficiently, protect organizational assets, and support technology needs in diverse environments.

What is the difference between Comptia Certification vs Network Technician?

AspectComptia CertificationNetwork Technician
CredentialsVendor-neutral certifications like CompTIA A+, Network+, Security+Typically requires a Network Technician certification or equivalent training
Work EnvironmentCertifies skills applicable across various IT roles and environmentsHands-on network troubleshooting, installation, and maintenance in office or data center settings
Industry UsageWidely recognized for IT support, networking, and security rolesCommonly employed in organizations needing network setup and support

Comptia Certification provides a broad validation of IT skills, including networking, while a Network Technician role focuses on practical network support and maintenance. Both are interconnected, with certifications often serving as prerequisites for network technician positions.

Will CompTIA certifications get me a job?

CompTIA certifications, such as Security+ or Network+, are recognized industry credentials that can improve your chances of obtaining an IT support or cybersecurity role. They demonstrate foundational knowledge and skills valued by employers, but securing a job also depends on experience, interview performance, and the job market. Certifications alone do not guarantee employment but can enhance your qualifications.

What are popular job titles related to Comptia Certification jobs in Raleigh, NC?

For Comptia Certification jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Comptia Certification jobs in Raleigh, NC look for?

The top searched job categories for Comptia Certification jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Comptia Certification jobs?

Cities near Raleigh, NC with the most Comptia Certification job openings:

Comptia Certification jobs near you
Infographic showing various Comptia Certification job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,430 per year, or $22.3 per hour.

Service Desk Analyst

Dillon Supply Company

Raleigh, NC • On-site

$18.25 - $25/hr

Full-time

Re-posted 11 days ago

Job description

Service Desk Analyst (Hybrid – Raleigh, NC)
Location: Raleigh, NC
Travel: Up to 5–10% regional travel to branch locations for projects, deployments, or emergency support
Schedule: Eastern Time, Monday–Friday. Shifts may vary between 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, or 9:00 AM–6:00 PM based on business coverage requirements.
Position Summary
We are seeking a Service Desk Analyst to join our North American IT team and serve as the first point of contact for IT support across the United States and Canada. This role is ideal for an early-to-mid career IT professional who is passionate about technology, customer service, and continuous learning.
The successful candidate will provide frontline technical support, resolve common IT issues, log and manage support tickets, and escalate complex problems when needed. Working closely with senior team members, this role offers hands-on experience across end-
user support, endpoint management, Microsoft technologies, and enterprise IT operations while providing opportunities for mentorship and career growth.
_____________________________________________________________________________________________________________
Key Responsibilities
End User Support
  • Provide first amp; second-level technical support via phone, email, chat, and ticketing systems.
  • Assist users with hardware, software, mobile devices, printers, and basic network connectivity issues.
  • Guide users through troubleshooting steps and ensure timely issue resolution with a strong focus on customer service.
  • Support onboarding and offboarding activities, including user account provisioning and device setup.
Incident amp; Request Management
  • Log, track, prioritize, and update incidents and service requests using ManageEngine ServiceDesk Plus.
  • Maintain accurate ticket documentation and communicate status updates to users.
  • Escalate unresolved or complex issues to vendor support and/or senior team members as needed.
User amp; Device Administration
  • Perform password resets and account administration using Microsoft Entra ID (Azure AD), Active Directory, and Microsoft 365 tools.
  • Configure and deploy desktops, laptops, mobile devices, and peripherals.
  • Create, deploy, manage approved software packages.
  • Assist with inventory tracking, device lifecycle management, and asset management processes.
  • Remotely connect and manage end-user devices via ScreenConnect, ManageEngine Desktop Central, or Microsoft Intune.
Documentation amp; Continuous Improvement
  • Create and maintain knowledge base articles, user guides, and technical documentation.
  • Identify recurring issues and contribute to process improvements and support efficiency initiatives.
  • Participate in training opportunities and collaborate with team members to expand technical knowledge and skills.
_____________________________________________________________________________________________________________
Qualifications
Required
  • 2–4 years of experience in a Service Desk, Help Desk, Technical Support, or customer-facing IT support role.
  • Strong customer service orientation with excellent verbal and written communication skills.
  • Basic understanding of:
    • Windows 10/11 operating systems
    • Microsoft 365 applications
    • Mobile devices and hardware troubleshooting
    • Printers, peripherals, and network connectivity concepts
  • Ability to learn new technologies quickly and work effectively in a team environment.
  • Strong organizational skills with the ability to manage multiple priorities.
Preferred
  • Experience with:
    • ITSM/Ticketing Platforms - ManageEngine ServiceDesk Plus
    • Microsoft 365 and Entra ID (Azure AD)
    • Active Directory user administration
    • Remote support tools
  • Associate degree or technical diploma in Information Technology, Computer Science, or a related field.
  • Entry-level certifications such as:
    • CompTIA A+
    • CompTIA Network+
    • Microsoft Fundamentals certifications
    • ITIL 4 Foundation
_____________________________________________________________________________________________________________
Why Join Us?
This role offers the opportunity to join a growing North American IT organization and build a strong foundation for a long-term IT career. You will gain exposure to enterprise technologies, collaborate with teams across the United States and Canada, and receive mentorship from experienced IT professionals while helping deliver exceptional support and service to the business.

Apply