Complex Store Manager Jobs in Norman, OK (NOW HIRING)

Do you have a passion for food, love providing top level customer service and enjoy working in a fast-paced environment? Since our employees are also owners, they care deeply about providing high quality service to each and every customer. Our mission as an employee owned company is to offer quality food choices to the communities we serve, support local farmers and producers, and develop and reinvest in our employee owners. Apply today and begin your ownership journey!

STORE MANAGER

PURPOSE STATEMENT: To manage store operations to achieve maximum sales and profit while minimizing labor costs and maintaining optimum store conditions.

SIGNIFICANT JOB RESPONSIBILITIES:

1. To manage the store so that every customer receives prompt, courteous, and friendly service
2. To attain sales, profit, expense and labor budgets

• Review department budgets on each period end
• Know the budgeted inventory level of each department and to work with each Department Manager to achieve them
• Know the standards of performance and productivity for each department in the store, and work with Department Managers to achieve them

1. To determine the needs in the store by performing a store walk, at minimum daily, to include the back room. To communicate the needs of each area of the store (department) to Department Managers and Assistant Store Managers
2. To perform a store walk with the next associate who is in charge, at the end of the Store Managers shift, to communicate the needs of each area of the store
3. To complete/review all reports: including, but not limited to, shrink, productivity, ad markdown, DSD price changes, display performance, out-of-stocks, safety store audit, transfers, credits and reclaim as required
4. To perform/direct: 1) the ordering of merchandise and supplies on schedule from the warehouse and authorized vendors and 2) the receiving and handling of merchandise and supplies
5. To perform/direct: 1) an outstanding store condition program to include floors, windows, shelving, and equipment maintenance; 2) an effective back door and front-end security procedures, including enforcement of store employee purchase policies: and 3) an effective store safety and fire prevention program
6. To direct, through proper supervision, that all DSD products are authorized, checked in properly, recorded in DSD System/Price Book, and SRP update on the front-end systems
7. To assure, through proper supervision, that:

• All merchandise is checked out through the front end at the correct price,
• All price changes are properly completed on the front-end system and shelf tags.

1. To assure prompt and accurate service at the front end and service departments by properly supervising the training and scheduling of personnel and to see that all customer requests and/or complaints are handled with courtesy
2. To conduct store meetings to review merchandising, sales planning, and operating problems
3. To perform/supervise selection, hiring, and training of store employees and make effective use of available training programs and materials
4. To perform/supervise the scheduling of store personnel and to review the schedules with each department head
5. To evaluate employees' performances regularly (at least once a year), giving personal recognition for outstanding performance; to recommend personnel for promotion; and to take necessary action with those not performing up to the set standards

QUALIFICATIONS:

REQUIRED:

1. Able to give/receive complex verbal instructions/descriptions to/from Supervisors/coworkers/employees concerning store/department policy/procedures and use of equipment
2. The ability to read and write English; able to read instructions, merchandise labels, warehouse order codes, numbers, reports printed paper and forms
3. Make decisions concerning: the placement of merchandise on the shelf/display, pricing, allocation of shelf space, employee scheduling, expense control, order of product/supplies, hiring/supervision of employees, merchandising plans, departments operational policies and procedures and the sales/promotion of merchandise
4. Good interpersonal communications
5. Knowledge of regulations/laws that would apply to operation of the business: Wage & Hour, Family Medical Leave Act, OSHA, ADA, EEO, Standard, Nutrition Labeling & Education Act, Weights and Measures etc.

PREFERRED:

1.     High school diploma or equivalent

2.     Prior Grocery Store experience

3.     Prior experience as a Store Manager

TASKS OF THE JOB -- This position generally involves:

1.     Mobility:

• Move while conducting training and orientation of personnel, approximately 100 yards
• Move to supervise: the receiving of product, movement of product to the floor or storage area, opening/cutting of cases, inspect product quality, sorting of cases/merchandise, building of displays on the shelf and at end aisles, the allocation of space in grocery categories, order merchandise and supplies, cleaning and maintenance, removal of trash/debris from the department, price marking and signage throughout the store, approximately 100 yards
• Work on tile or concrete for a maximum of 8 hours in duration

2.     The Store Manager will perform the same Tasks of the Job as any employee while substituting as part of the work crew or as part of the training program for new employees

3.     Recognize cases, case cutter edge, case strips, shelf location, product size/description/quality, customers, shelf tags, labels on products, stocking carts, knives, scale, wrapper, department production equipment, cooler layout, packaging materials, debris on floor, aisle markers, and signs

4.     Perceive color difference on product and product labels.

5.     Recognize cleaning/maintenance equipment, pallet jacks, forklifts, ovens, mixers, slicers, meat grinder, baler controls, etc.

6.     Respond to customer, co-workers and vendor questions, comments and responses.

7.     Respond to the sound of baler/pallet jack/forklift/cleaning equipment operation.

8.     Use and respond to the intercom/phone system

9.     Read case labels/case strips, signs, tags, shelf signs, numbers and aisle markers, department forms, operational forms, reports and employment forms

10.    Read equipment and chemical warning labels

WORK ENVIRONMENT:

Inside and outside work with extreme variations in temperature, dust and humidity.