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Complex Store Manager Jobs in Naperville, IL (NOW HIRING)

Sunnyside*

Retail Store Supervisor

Buffalo Grove, IL · On-site

Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Sunnyside*

Retail Store Supervisor

Chicago, IL · On-site

Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Sunnyside*

Retail Store Supervisor

Chicago, IL

Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Sunnyside*

Retail Store Supervisor

Buffalo Grove, IL · On-site

Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Sunnyside*

Retail Store Supervisor

Chicago, IL · On-site

Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Sunnyside*

Retail Store Supervisor

Buffalo Grove, IL · On-site

Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Cloud 9

Store Supervisor

Schaumburg, IL · On-site

$25 - $27/hr

This position will help to direct workflow of the staff, and regularly perform store opening and ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Cloud 9

Store Supervisor

Oswego, IL

$22 - $25/hr

This position will help to direct workflow of the staff, and regularly perform store opening and ... Manage escalated customer concerns and respond to complex or nonstandard product questions.

Nothing Bundt Cakes

Assistant manager

Elmhurst, IL · On-site

$17 - $19/hr

Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. * Co-facilitates the opening and closing of the ...

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Showing results 41-60

All JobsComplex Store JobsComplex Store Manager JobsComplex Store Manager Jobs in Naperville, IL

Complex Store Manager information

See Naperville, IL salary details

$26K

$54K

$88.9K

How much do complex store manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for complex store manager in Naperville, IL is $54,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $64,400.00 per year, depending on experience, location, and employer.

What is the difference between Complex Store Manager vs Store Supervisor?

AspectComplex Store ManagerStore Supervisor
CredentialsExperience in retail management, sometimes certifications in retail or businessHigh school diploma or equivalent, on-the-job training
Work EnvironmentOversees multiple store locations within a region or complexManages daily operations of a single store
ResponsibilitiesStrategic planning, staff management across stores, sales targetsStaff supervision, customer service, daily store operations

The Complex Store Manager typically oversees multiple stores, requiring broader management skills and regional oversight, while the Store Supervisor focuses on daily operations within a single store. Both roles involve leadership and customer service, but the Complex Store Manager has a higher level of responsibility and scope.

What are the key skills and qualifications needed to thrive as a complex store manager, and why are they important?

To thrive as a Complex Store Manager, you need strong leadership, retail management experience, and a solid understanding of business operations, often supported by a bachelor's degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and analytics tools is typically required. Outstanding communication, problem-solving abilities, and adaptability are vital soft skills for motivating large teams and handling diverse customer needs. These skills ensure effective store performance, customer satisfaction, and achievement of organizational goals in a dynamic retail environment.

What is a complex store manager?

A Complex Store Manager is responsible for overseeing the operations of multiple retail locations or a large, multi-department store. Their duties include managing staff, ensuring excellent customer service, optimizing sales and profitability, and implementing company policies across all units. They coordinate with department managers, handle budgeting and inventory, and ensure compliance with safety and operational standards. This role requires strong leadership, organizational, and communication skills to effectively manage complex retail environments.

What are some common challenges faced by complex store managers, and how can they be addressed?

Complex Store Managers often oversee multiple departments or a larger retail footprint, which brings unique challenges such as coordinating cross-departmental communication, managing a diverse team, and ensuring consistent customer service standards throughout the store. To address these challenges, effective delegation, regular staff meetings, and clear communication channels are essential. Leveraging technology for inventory and scheduling, as well as investing in continuous staff training, also helps maintain operational efficiency and customer satisfaction in a complex retail environment.

What are popular job titles related to Complex Store Manager jobs in Naperville, IL?

For Complex Store Manager jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Complex Store Manager jobs in Naperville, IL look for?

The top searched job categories for Complex Store Manager jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Complex Store Manager jobs?

Cities near Naperville, IL with the most Complex Store Manager job openings:

Complex Store Manager jobs near you
Infographic showing various Complex Store Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,019 per year, or $26 per hour.

Retail Store Supervisor

Sunnyside*

Buffalo Grove, IL • On-site

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

JOB SUMMARY

The Sunnyside* Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures. As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.  

At Sunnyside, we believe the employee experience is paramount. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.  As a Dispensary Supervisor, you will have:  

  • Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback. 
  • Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals. 
  • Elevated skills in decision making, active listening and problem solving. 
  • Advanced cannabis product knowledge and industry compliance standards. 
  • Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service 

CORE JOB DUTIES 

  • Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non-peak periods.  
  • Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques. 
  • Respond to all employee's questions, concerns or suggestions and communicate team resource requirements to management. 
  • Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.  
  • Direct the workflow of the team by creating morning rosters, break sheets, and delegating daily responsibilities.  
  • Ensure team accountability to compliance with all company policies, procedures, state and local laws. 
  • Manage escalated customer concerns and respond to complex or nonstandard product questions.  
  • Investigate any cash, POS or product discrepancies and escalate/record appropriately. 
  • Troubleshoot technical issues or glitches in POS system. 
  • Verify inventory counts and cash deposit totals; reconcile any discrepancies.  
  • Maintain inventory of marketing assets including fliers, merchandise, and promotional materials. 
  • Ensure a clean and safe environment for employees and customers. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) 
  • Ability to walk or stand for extended periods of time 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

  • High School Diploma or equivalent 
  • 3 - 5 years' experience in customer service 
  • 1+ year experience leading or mentoring a team; cannabis experience preferred 
  • Excellent customer service skills 
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner 
  • Excellent communication, interpersonal, and persuasive skills 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

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