Complex Manager Jobs in Rohnert Park, CA (NOW HIRING)

Position Summary:
The Analytics Manager is responsible for delivering high-quality business intelligence solutions and analytics that support decision making and enhance EBITDA. The position leads analytical professionals and partners closely with leaders across the organization to provide actionable data-driven insights.
Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Graton Resort & Casino standards, policies, and procedures.
3. Ensure high-quality, timely delivery of analytics and business intelligence including reports, dashboards, and ad hoc analysis using tools such as Fabric, Power BI, SQL, Excel, and / or Python.
4. Contribute to development and execution of the analytics roadmap including predictive modeling and prescriptive analytics as well as migration and modernization of existing reporting. Champion adoption of new analytics methodologies and tools (e.g., Microsoft Fabric).
5. Lead, develop, coach, hire, onboard, and evaluate Team Members, fostering a culture of excellence, curiosity, continuous learning, and professional growth.
6. Collaborate with business leaders and other stakeholders to translate analytical needs into scalable data and BI solutions, while providing timely, insightful decision support and diagnostic analytics.
7. Partner closely with the IT Data & Architecture Team to continually enhance the integrated Medallion data model supporting reporting, analytics, and predictive modeling across the organization.
8. Establish and reinforce BI development standards and best practices, including semantic models, DAX, report design, validation, and workspace governance.
9. Establish and maintain data quality and governance standards, ensuring accuracy, consistency, and integrity across all reporting and analytical outputs.
10. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
Required Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Bachelor's degree in Analytics, Data Science, Business, Hospitality, or a related field, or equivalent experience.
3. Five (5) or more years of progressive experience in analytics, business intelligence, or finance.
4. Strong analytical skills using a variety of data analysis tools (e.g., Excel, SQL, Power BI, Tableau, and / or Python). Ability to translate complex analytical outputs into clear, concise, actionable insights for non-technical audiences.
5. Extensive, hands-on SQL proficiency, including the ability to write and evaluate complex queries, optimize for performance, and define scalable data transformations.
6. Proficiency in Power BI, including data modeling, report and dashboard design, DAX, and workspace administration.
7. Demonstrated ability to manage competing priorities and deliver results in a fast-paced, deadline-driven environment.
8. Strong business and financial acumen. Strategic focus with a track record of defining and shaping initiatives and outcomes aligned to business objectives.
9. Must be able to handle sensitive information with discretion.
Preferred Qualifications:
1. Two (2) or more years in a people leadership role, managing analytics professionals.
2. Hands-on experience developing, deploying, and supporting predictive analytics (e.g., forecasting, classification, clustering) using statistical models or machine learning techniques.
3. Working knowledge of modern data warehousing concepts including Medallion architecture and familiarity with cloud-based analytics platforms (Microsoft Fabric a plus).
4. Prior experience in gaming and / or hospitality, including familiarity with industry-specific transactional systems and databases (e.g., IGT Advantage, InfoGenesis, LMS).
Physical Requirements:
1. Ability to sit for prolonged periods while working on a computer, manual dexterity to operate a computer keyboard and mouse, and visual acuity to analyze data on screens or printed reports for extended periods.