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Complex Case Manager Jobs in Suffolk, VA (NOW HIRING)

RN Case Manager

Newport News, VA · On-site

$35 - $45/hr

Coordinate and manage care for patients with chronic, acute, or complex medical conditions across ... Previous case management or utilization review experience preferred. * Direct patient care ...

New

... the management of complex medical conditions, treatment planning and recovery from illness or ... Certification in case management, rehabilitation nursing or a related specialty is highly preferred.

Showing results 21-40

Complex Case Manager information

See Suffolk, VA salary details

$13

$23

$40

How much do complex case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for complex case manager in Suffolk, VA is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.62 per hour, depending on experience, location, and employer.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What cities near Suffolk, VA are hiring for Complex Case Manager jobs?

Cities near Suffolk, VA with the most Complex Case Manager job openings:

RN Case Manager

VHS Home Health Care

Newport News, VA • On-site

$35 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New


Job description

Join our team at VHS Home Health as an RN Case Manager.  

Proudly supported by Marquis Health Consulting Services  

  • Full-time opportunities available!

  • Daily Pay!

  • Locations include: Hampton, Newport News, Williamsburg, Yorktown, Norfolk, and Virginia Beach

$35-$45/hour  (all-inclusive)

At VHS Home Health, we believe that coordinated, compassionate, and patient-centered care is essential to achieving the best possible outcomes for our residents. Guided by our core values of Passion, Respect, and Excellence, the RN Case Manager plays a key role in overseeing care coordination, supporting clinical decision-making, and ensuring continuity of care across the healthcare continuum.

Responsibilities for RN Case Manager:

  • Coordinate and manage care for patients with chronic, acute, or complex medical conditions across the care continuum.

  • Conduct comprehensive patient assessments to identify physical, psychosocial, and environmental needs.

  • Develop, implement, and continuously evaluate individualized care plans in collaboration with interdisciplinary healthcare teams.

  • Monitor patient progress toward established goals and adjust care plans based on clinical outcomes and changing needs.

  • Serve as a patient advocate by ensuring the resident's needs, goals, and preferences are communicated and respected throughout the care process.

  • Facilitate communication between patients, families, physicians, and healthcare providers to ensure continuity and quality of care.

  • Coordinate medical appointments, referrals, transportation, and access to community resources as needed.

  • Ensure efficient and appropriate utilization of healthcare resources while maintaining high-quality care standards.

  • Provide education to patients and families regarding diagnoses, treatment options, and care planning.

Qualifications for RN Case Manager:

  • Minimum of an RN Associate’s Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.

  • Previous case management or utilization review experience preferred.

  • Direct patient care experience strongly preferred.

  • Strong communication, negotiation, and problem-solving skills.

  • Solid understanding of healthcare regulations, standards of practice, and care coordination principles.

Our Core Values in Action

Passion – Advocating for residents to receive timely, appropriate, and compassionate care that meets their individual needs.

Respect – Honoring patient preferences, dignity, and autonomy throughout the care planning and coordination process.

Excellence – Ensuring high-quality, efficient, and well-coordinated care through strong clinical judgment and collaboration.

Benefits for RN Case Manager:

  • Tuition reimbursement

  • Employee referral bonus

  • Health, vision, and dental benefits

  • 401(k) with match

  • Employee engagement and culture committee

  • Shift differentials

  • Company-sponsored life insurance

  • Employee assistance program (EAP) resources

Join our team at VHS Home Health Care, where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.

Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.