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Complex Case Manager Jobs in Miami, FL (NOW HIRING)

CMET

Certified Targeted Case Manager

Fort Lauderdale, FL · On-site

$45K/yr

... navigate complex healthcare and social systems. Represent clients in discussions with service ... Certification in Targeted Case Management (TCM) meeting all requirements of the state of Florida.

Elevance Health

Nurse Case Manager Lead

Miami, FL · On-site

The Telephonic Nurse Case Manager Lead is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Elevance Health

Nurse Case Manager Lead

Miami, FL · On-site

The Telephonic Nurse Case Manager Lead is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

The Hartford

Behavioral Health Case Manager

Sunrise, FL · Hybrid

Advises on highly complex claims at multidisciplinary clinical review roundtables to ensure optimal ... Preference for case management and discharge experience. * Preference for managed care/utilization ...

Varite

Healthcare Consultant I /Case Manager

Miami, FL · On-site

Experience working with medically complex populations * Familiarity with health plan or community ... Duration: 3 contracts Must have Bilingual Spanish/English Position Overview The Case Management ...

University of Miami

Manager, Case Management

Miami, FL · On-site

The Case Manager Manager acts as a patient advocate/care coordinator to hospital clients. Provides ... complex patients. Applies review criteria to determine medical necessity for admission and ...

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Complex Case Manager information

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How much do complex case manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for complex case manager in Miami, FL is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.77 per hour, depending on experience, location, and employer.

What other jobs can a complex case manager do?

A complex case manager can transition into roles such as care coordinator, social worker, healthcare administrator, or patient advocate, utilizing skills in case planning, communication, and problem-solving. These positions often require knowledge of healthcare systems, documentation, and sometimes additional certifications or licenses.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.
What cities near Miami, FL are hiring for Complex Case Manager jobs? Cities near Miami, FL with the most Complex Case Manager job openings:
Complex Case Manager jobs near you
Infographic showing various Complex Case Manager job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,251 per year, or $23.7 per hour.

Certified Targeted Case Manager

CMET

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Salary: 45000

Position Overview

ATargeted Case Manager (TCM)
is responsible for
assistingindividuals with chronic illnesses, mental health conditions, or life-altering challenges in gaining access to rehabilitation programs and essential community services. The goal of TCM services is tofacilitateaccess and linkage to the necessary resources that enable clients to live independently andmaintaina high quality of life.

TCMs serve as advocates, coordinating services and speaking on behalf of clients to ensure that they receive the mostappropriate careand support. The role involves direct interaction with clients, their families, healthcare providers, and other community resources.

Key Responsibilities

  1. Assessment & Planning

Conduct comprehensive assessments to evaluate clients' needs, strengths, challenges, and goals.

Develop individualized service plans tailored to each clients specific requirements.

Assess clients physical and mental wellness, preferences, and abilities to create a personalized care plan.

2. Service Coordination

Facilitate access tovarious services, including mental health treatment, housing, employment, education, and social support.

Connect clients with professional services, community resources, and relevant support programs.

Ensure that all services are aligned with the clients goals and best interests.

3. Advocacy & Support

Advocate for clients rights and needs, helping them navigate complex healthcare and social systems.

Represent clients in discussions with service providers to ensure they receiveappropriate careand support.

4. Monitoring & Evaluation

Regularly assess client progress and evaluate the effectiveness of services received.

Adjust treatment and support plans as needed to improve client outcomes.

Maintain consistent communication with clients to assess their well-being and address any concerns.

5. Collaboration

Work closely with clients, families, caregivers, healthcare professionals, and community agencies to provide holistic care.

Build strong relationships with local service providers to streamline client support.

6. Crisis Intervention

Provide immediate support and intervention during crises.

Assistclients in managing emergency situations and de-escalate conflicts when necessary.

7. Education & Empowerment

Educate clients and their families about available resources,their conditions, and treatment options.

Encourage clients to take an active role in their recovery and well-being.

8. Documentation & Follow-Up

Maintainaccuraterecords of client progress, referrals, home visits, and notable interactions.

Conduct periodic evaluations andmake adjustments tocare plans as needed.

Follow up with discharged clients to ensure continuity of care and satisfaction with services.

Qualifications & Requirements Education:

Bachelor's degree in a relevant field.

Certification in Targeted Case Management (TCM) meeting all requirements of the state of Florida.

Experience:

Minimum of one (1) year of experience in case management or a related field.

Skills & Competencies:

Bilingual candidates are a plus.

Strong knowledge of community resources and social services.

Excellent time management and organizational skills.

Strong communicationand documentation abilities.

Ability to work independently and collaboratively within a team.

Job Type:Full-time

Pay:$45,000.00 per year

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

401K

Schedule:

Monday to Friday

Education:

Bachelor's (Required)

Work Location: In person

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About CMET

Sourced by ZipRecruiter

Industry

Offices of mental health practitioners

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

View All CMET Jobs