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Complex Case Manager Jobs in Baltimore, MD (NOW HIRING)

SilverStay

Case Manager - Complex Cases

Randallstown, MD · On-site

$100K - $130K/yr

We are seeking an experienced Case Manager (LCSWs, MSWs, & RNs) to manage complex discharges for our partner hospital in the Towsan, MD area. This role is ideal for a motivated, outcomes-driven ...

SilverStay

Case Manager - Complex Cases

MD · On-site

$100K - $130K/yr

We are seeking an experienced Case Manager (LCSWs, MSWs, & RNs) to manage complex discharges for our partner hospital in the Towsan, MD area. This role is ideal for a motivated, outcomes-driven ...

ATC Travelers A

Case Manager

Baltimore, MD · On-site

A Case Manager at Johns Hopkins Medicine facilitates the coordination of care for patients with complex medical and psychosocial needs. This role focuses on ensuring seamless transitions between ...

ATC Travelers A

Case Manager

Baltimore, MD

$19.75 - $25.50/hr

A Case Manager at Johns Hopkins Medicine facilitates the coordination of care for patients with complex medical and psychosocial needs. This role focuses on ensuring seamless transitions between ...

ATC Travelers A

Case Manager

Baltimore, MD

$19.75 - $25.50/hr

A Case Manager at Johns Hopkins Medicine facilitates the coordination of care for patients with complex medical and psychosocial needs. This role focuses on ensuring seamless transitions between ...

ATC Travelers A

Case Manager

Baltimore, MD · On-site

$19.75 - $25.50/hr

A Case Manager at Johns Hopkins Medicine facilitates the coordination of care for patients with complex medical and psychosocial needs. This role focuses on ensuring seamless transitions between ...

ATC Travelers A

Case Manager

Baltimore, MD · On-site

$19.75 - $25.50/hr

A Case Manager at Johns Hopkins Medicine facilitates the coordination of care for patients with complex medical and psychosocial needs. This role focuses on ensuring seamless transitions between ...

Charm City Care Connection

Case Manager

Baltimore, MD · On-site

$55K - $65K/yr

... complex systems. * Continuously develop and maintain current knowledge of local service programs ... Two years of case management experience or significant work-related or life experience * We are ...

Charm City Care Connections

Case Manager

Baltimore, MD · On-site

... complex systems. * Continuously develop and maintain current knowledge of local service programs ... Two years of case management experience or significant work-related or life experience * We are ...

Charm City Care Connections

Case Manager

Baltimore, MD · On-site

$19.75 - $25.50/hr

... complex systems. * Continuously develop and maintain current knowledge of local service programs ... Two years of case management experience or significant work-related or life experience * We are ...

Charm City Care Connection

Case Manager

Baltimore, MD

$19.75 - $25.50/hr

... complex systems. * Continuously develop and maintain current knowledge of local service programs ... Two years of case management experience or significant work-related or life experience * We are ...

Dlapiper

Case Manager

Baltimore, MD · Hybrid

$70.43 - $112/hr

Summary Under the supervision of attorneys, the Case Manager manages a range of substantive and complex cases, matters, or entity-related duties. This individual prepares drafts of legal and other ...

Total Care Services, Inc.

Case Manager 1

Baltimore, MD · Hybrid

$60K/yr

This milestone reflects our continued commitment to providing high‑quality, person‑centered care to adults with complex medical and support needs across the state. The Case Manager plays a ...

CMT Services Inc

Case Manager

Upper Marlboro, MD · On-site

$19.75 - $25.50/hr

About The Position The Case Manager shall perform the services below under the general direction of ... If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful ...

CMT Services Inc

Case Manager

Upper Marlboro, MD · On-site

$19.75 - $25.50/hr

About The Position The Case Manager shall perform the services below under the general direction of ... If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful ...

CMT Services, Inc.

Case Manager

Upper Marlboro, MD

$19.75 - $25.50/hr

About The Position The Case Manager shall perform the services below under the general direction of ... If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful ...

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Complex Case Manager information

See Baltimore, MD salary details

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How much do complex case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for complex case manager in Baltimore, MD is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.73 per hour, depending on experience, location, and employer.

What other jobs can a complex case manager do?

A complex case manager can transition into roles such as care coordinator, social worker, healthcare administrator, or patient advocate, utilizing skills in case planning, communication, and problem-solving. These positions often require knowledge of healthcare systems, documentation, and sometimes additional certifications or licenses.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.
What cities near Baltimore, MD are hiring for Complex Case Manager jobs? Cities near Baltimore, MD with the most Complex Case Manager job openings:
Complex Case Manager jobs near you
Infographic showing various Complex Case Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,166 per year, or $24.6 per hour.

Case Manager - Complex Cases

SilverStay

Randallstown, MD • On-site

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

About SilverStay

SilverStay is on a mission to revolutionize hospital discharge. We help hospitals, families, and post-acute providers work together to ensure even the most complex patient discharges happen smoothly, quickly, and compassionately.
Our model blends embedded hospital support with advanced data tools to reduce length of stay (LOS), alleviate weekend discharge bottlenecks, and transform how care transitions happen.

We are seeking an experienced Case Manager (LCSWs, MSWs, & RNs) to manage complex discharges for our partner hospital in the Towsan, MD area.
This role is ideal for a motivated, outcomes-driven professional who thrives in fast-paced environments and wants the flexibility, creativity, and autonomy to improve how patient discharges are handled.

This position allows direct access and communication with leadership and additional supportive resources.

What You’ll Do
  • Facilitate safe and successful discharges for complex patients by navigating barriers and driving innovative solutions across hospital teams and post-acute care settings within SilverStay’s preferred provider network, including SNFs, LTACHs, acute rehab, home health, and community resources.
  • Use creativity and resourcefulness to solve discharge challenges without the constraints of hospital bureaucracy.
  • Participate in hospital team rounds, care team huddles, and engage with patients and families to ensure seamless communication across all stakeholders.
  • Present reports to hospital leadership on progress, scalability efforts, and results, proposing and executing adjustments as needed.
  • Build and refine scalable workflows and processes that increase efficiency and outcomes.
    Partner with SilverStay leadership and hospital teams to track key metrics (LOS, readmission rates, discharge success) and continuously improve results.
  • Leverage technology and data-driven insights to transform how complex cases are managed.
Who You Are
  • Must be a licensed RN, LMSW, or LCSW
  • Must have 3+ years' on-site hospital, adult in-patient case management, discharge planning, or transitional care experience. This is a critical requirement.
  • Skilled at navigating post-acute settings (SNF, LTACH, acute rehab, home health).
  • A patient and family-centered communicator with empathy, professionalism, and persistence.
  • Ambitious, entrepreneurial driven, innovative, dedicated and diligent work ethic.
  • Thrives in high-responsibility, high-ambiguity environments where adaptability and creativity are key.
  • Tech-savvy and excited about the role of innovation in healthcare.
  • Must be BLS certified.
Why Join SilverStay
  • Autonomy & flexibility: You’ll have the freedom to manage your time and approach, as long as you deliver results.
  • High expectations + high support: We set ambitious goals, but we also make sure our team has the tools and backup to achieve them.
  • Growth potential: No cap to your impact, as SilverStay grows, so can you.
  • Values-driven: Empathy. Creativity. Collaboration. Ethical Conduct. And always, wowing patients and clients.
  • We take care of our people: When you need help, you’ll get an answer right away. We prioritize responsiveness, support, and being genuinely good colleagues.
Compensation & Benefits
  • Competitive Salary: $100,000 - $130,000; commensurate with experience and potential impact.
  • Performance-Bonus: Bonus structure that can add 10% to 40% of base salary, tied directly to outcomes and results. Paid out quarterly.
  • Health & Wellness: Comprehensive medical, dental, and vision coverage - including spouse and family.
  • Retirement Planning: 401(k) with employer contribution.
  • Paid Time Off: Flexible time off plus holidays.
  • Professional Development: Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.

SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.


 

SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.

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