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Complex Care Manager Jobs in Virginia (NOW HIRING)

The Acute Care Manager, Complex Care (RN) is responsible for achieving positive patient outcomes, managing quality of care across the continuum of care with efficient allocation of resources. This ...

The Acute Care Manager, Complex Care (RN) is responsible for achieving positive patient outcomes, managing quality of care across the continuum of care with efficient allocation of resources. This ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

... and complex case management notes. * Assists with transitions from the custodial setting to the home and community-based setting. * Collaborates with the Housing Specialist when the member needs ...

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Complex Care Manager information

See Virginia salary details

$25.8K

$55.9K

$99.6K

How much do complex care manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for complex care manager in Virginia is $55,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $63,500.00 per year, depending on experience, location, and employer.

What is a complex care manager?

A Complex Care Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions. They work closely with patients, families, and a multidisciplinary team of providers to develop and implement comprehensive care plans. Their goal is to improve patient outcomes, enhance quality of life, and reduce hospitalizations by ensuring seamless communication and access to necessary services. Complex Care Managers often provide education, monitor progress, and help patients navigate the healthcare system.

How does a complex care manager typically collaborate with interdisciplinary teams to ensure comprehensive patient care?

As a Complex Care Manager, you regularly work alongside physicians, nurses, social workers, and other healthcare professionals to coordinate patient-centered care plans. You’ll facilitate team meetings, share insights from patient assessments, and communicate updates to ensure everyone is aligned on goals and progress. This collaborative environment allows you to advocate for patients’ needs while leveraging the expertise of diverse team members. Effective collaboration not only improves outcomes but also supports seamless transitions across care settings, which is central to the role.

What are the key skills and qualifications needed to thrive as a complex care manager, and why are they important?

To thrive as a Complex Care Manager, you need a background in nursing or social work, clinical assessment skills, and experience in care coordination, often supported by a relevant degree and licensure (such as RN or LCSW). Familiarity with care management software, electronic health records (EHRs), and population health management tools is typically required. Strong interpersonal skills, problem-solving abilities, and cultural competence help you build trust and collaborate with patients, families, and multidisciplinary teams. These skills and qualities are crucial for delivering effective, patient-centered care and improving outcomes in populations with complex medical and psychosocial needs.

What is the difference between Complex Care Manager vs Care Coordinator?

AspectComplex Care ManagerCare Coordinator
CredentialsRN, LPN, or social work degree; certifications in case management often preferredVaries; often nursing, social work, or health administration background
Work EnvironmentHospitals, clinics, home health, or community settings managing complex casesPrimary care clinics, hospitals, or community health settings coordinating patient care
Employer & IndustryHealthcare providers, insurance companies, community health organizationsHospitals, clinics, health plans, community agencies
Search & Comparison IntentUnderstanding roles in managing complex patient needsLearning about care coordination and patient management

While both roles focus on patient care, a Complex Care Manager specializes in managing patients with complex, chronic conditions, often requiring advanced clinical skills. A Care Coordinator handles broader patient coordination across services, often with less emphasis on complex clinical management. Both roles are vital in healthcare but differ in scope and specialization.

What are the most commonly searched types of Complex Care jobs in Virginia?

The most popular types of Complex Care jobs in Virginia are:

What cities in Virginia are hiring for Complex Care Manager jobs?

Cities in Virginia with the most Complex Care Manager job openings:

Infographic showing various Complex Care Manager job openings in Virginia as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $55,874 per year, or $26.9 per hour.

CAHM Complex Care - Internal Medicine, Geriatrics

Richmond, VA • On-site

Virginia Department of Human Resource Management
Public Administration • 1 - 5K employees

Other

Posted 4 days ago


Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

834th of 858 rated public administrative organizations


Job description

CAHM Complex Care - Internal Medicine, Geriatrics - M89946

Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU's sponsored research, the School of Medicine is internationally recognized for patient care and education. Virginia Commonwealth University is an equal opportunity employer.

Internal Medicine

The VCU Health Center for Advanced Health Management (CAHM) is a multi-faceted care system including: office-based medical care for those who are comparatively mobile; home-based care both short-term and long-term for those that are less mobile; short and long term nursing home care; inpatient consult service at VCU Medical Center; behavioral health treatment and counseling on-site; pharmacy consultation on-site; robust care management and social work services integrated with the medical team; developing telemedicine services (triage, counseling, monitoring, video-visits). CAHM opened in 2014, and is modeled to perform optimally in the burgeoning outcomes-focused, performance-driven reimbursement environment. High-risk beneficiaries are targeted for assignment to CAHM based on multi-faceted complex needs and are supported holistically using a comprehensive continuum of services that VCU owns or organizes. Providers work in teams and patient volumes and work flows are decreased from typical standards in recognition of the complex nature of the patient population, and the increased effort and time required to manage to outcomes now expected by payers and patients, alike.

  1. Teaching: To support teaching directly via interactions with fellows, residents, medical students, and non-physician professionals. (Affiliate faculty appointment)
  2. Research: To support the research mission of the Division.
  3. Service: To provide service of the highest quality to the people of the state of Virginia and beyond.
  4. Clinical: Anticipated clinical effort is 100%. The workload and time commitments are commensurate with existing Geriatric Division faculty.
    • To be responsible for managing a panel of patients in the VCU Center for Advanced Health Management's complex care clinic, an advanced health home for the chronically-ill, multi-morbid, often behaviorally & socially challenged population.
    • To assure that care is timely, appropriate, of high quality, and cost effective.
    • To create and enhance systems to assure that all patients receive planned, evidence-based care and care is fully coordinated with ongoing continuity for the patient, family and caregiver.
    • To work collaboratively with attending physicians, fellows, residents, nurse practitioners, and other staff to ensure a team-based approach to care is fostered.
    • To understand and welcome the importance of roles as care providers, team members, and major influencers of our community's perception of the medical home's quality and service. Sharing telephonic night call (one in ten currently).
  5. Other: (administrative duties, etc.) Submit billing and document care as required by the organization. Abide by all medical staff requirements. Participate in quality initiatives.

Minimum Qualifications

  • Board Certified /Board Eligible in Internal Medicine or Family Medicine
  • Must be comfortable working with an interdisciplinary team including nurse practitioners and pharmacists, and must integrate well with members of an extended care team.
  • Must have direct experience managing complex outpatients with a solid understanding of the comprehensive primary care role and function.
  • Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a faculty member at VCU.

Preferred Qualifications

  • Experience with EPIC electronic health record preferred.

Salary Range: Commensurate

FLSA Exemption Status: Exempt

ORP Eligible: No

Rank: Open

Tenure: Ineligible

Months: 12 months

Restricted: No

Contact Information: Contact Name: Wendy Walker Contact Email: Wendy.Walker@vcuhealth.org

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer


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