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Complex Care Manager Jobs in Arizona (NOW HIRING)

You will advocate for individuals with complex behavioral health needs while promoting recovery, independence, wellness, and long-term success. This position is based on Spectrum's Care Manager and ...

Nurse Care Manager

Phoenix, AZ · On-site

$39.18 - $58.28/hr

Nurse Care Manager Job Summary and Responsibilities As our Care Management Professional, you will be a pivotal coordinator and advocate, guiding patients through complex healthcare journeys to ...

As our Care Management Professional, you will be a pivotal coordinator and advocate, guiding patients through complex healthcare journeys to optimize outcomes and well-being. Every day, you will ...

Nurse Care Manager

Phoenix, AZ · On-site

$39.18 - $58.28/hr

Job Summary and Responsibilities As our Care Management Professional, you will be a pivotal coordinator and advocate, guiding patients through complex healthcare journeys to optimize outcomes and ...

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Complex Care Manager information

See Arizona salary details

$24.2K

$52.5K

$93.7K

How much do complex care manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for complex care manager in Arizona is $52,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $59,600.00 per year, depending on experience, location, and employer.

What is a complex care manager?

A Complex Care Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions. They work closely with patients, families, and a multidisciplinary team of providers to develop and implement comprehensive care plans. Their goal is to improve patient outcomes, enhance quality of life, and reduce hospitalizations by ensuring seamless communication and access to necessary services. Complex Care Managers often provide education, monitor progress, and help patients navigate the healthcare system.

How does a complex care manager typically collaborate with interdisciplinary teams to ensure comprehensive patient care?

As a Complex Care Manager, you regularly work alongside physicians, nurses, social workers, and other healthcare professionals to coordinate patient-centered care plans. You’ll facilitate team meetings, share insights from patient assessments, and communicate updates to ensure everyone is aligned on goals and progress. This collaborative environment allows you to advocate for patients’ needs while leveraging the expertise of diverse team members. Effective collaboration not only improves outcomes but also supports seamless transitions across care settings, which is central to the role.

What are the key skills and qualifications needed to thrive as a complex care manager, and why are they important?

To thrive as a Complex Care Manager, you need a background in nursing or social work, clinical assessment skills, and experience in care coordination, often supported by a relevant degree and licensure (such as RN or LCSW). Familiarity with care management software, electronic health records (EHRs), and population health management tools is typically required. Strong interpersonal skills, problem-solving abilities, and cultural competence help you build trust and collaborate with patients, families, and multidisciplinary teams. These skills and qualities are crucial for delivering effective, patient-centered care and improving outcomes in populations with complex medical and psychosocial needs.

What is the difference between Complex Care Manager vs Care Coordinator?

AspectComplex Care ManagerCare Coordinator
CredentialsRN, LPN, or social work degree; certifications in case management often preferredVaries; often nursing, social work, or health administration background
Work EnvironmentHospitals, clinics, home health, or community settings managing complex casesPrimary care clinics, hospitals, or community health settings coordinating patient care
Employer & IndustryHealthcare providers, insurance companies, community health organizationsHospitals, clinics, health plans, community agencies
Search & Comparison IntentUnderstanding roles in managing complex patient needsLearning about care coordination and patient management

While both roles focus on patient care, a Complex Care Manager specializes in managing patients with complex, chronic conditions, often requiring advanced clinical skills. A Care Coordinator handles broader patient coordination across services, often with less emphasis on complex clinical management. Both roles are vital in healthcare but differ in scope and specialization.

What are the most commonly searched types of Complex Care jobs in Arizona?

The most popular types of Complex Care jobs in Arizona are:

What cities in Arizona are hiring for Complex Care Manager jobs?

Cities in Arizona with the most Complex Care Manager job openings:

Infographic showing various Complex Care Manager job openings in Arizona as of September 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $52,519 per year, or $25.2 per hour.

Care Manager

Cottonwood, AZ • On-site

Other

Posted 26 days ago


Job description

Make a Difference in the Lives of Adults Living with Serious Mental Illness (SMI)

Spectrum Healthcare is seeking a compassionate, motivated, and community-focused SMI Care Manager to join our team in Cottonwood, Arizona. In this role, you will work directly with adults diagnosed with Serious Mental Illness (SMI), helping them access behavioral health services, navigate complex systems of care, maintain stability in the community, and achieve their recovery goals.

As an SMI Care Manager, you will serve as a critical link between clients, providers, families, hospitals, community agencies, and support systems. You will advocate for individuals with complex behavioral health needs while promoting recovery, independence, wellness, and long-term success. This position is based on Spectrum's Care Manager and High Needs Care Manager responsibilities.

What You'll Do
  • Provide care management services to adults enrolled in the behavioral health system who meet SMI criteria.
  • Maintain regular contact with assigned members through community visits, home visits, office visits, and other approved service locations.
  • Coordinate behavioral health, physical health, housing, employment, benefits, and community support services.
  • Assist individuals transitioning into and out of hospitals, residential treatment settings, jails, and other levels of care.
  • Facilitate Adult Recovery Team (ART) meetings and support integrated treatment planning.
  • Collaborate with psychiatrists, therapists, primary care providers, family members, and community partners.
  • Complete referrals, prior authorizations, and service coordination activities.
  • Conduct assessments and reassessments under supervision.
  • Develop and update treatment plans in accordance with agency and payer requirements.
  • Provide supportive counseling and rehabilitation services while documenting services using the DIAP format.
  • Support crisis intervention, stabilization efforts, and recovery-oriented care planning.
  • Maintain accurate and timely clinical documentation.
  • Ensure compliance with all federal, state, RBHA, and payer requirements.
What We're Looking ForMinimum Qualifications

Candidates must qualify as a Behavioral Health Technician (BHT) and meet one of the following:

  • High school diploma or GED and at least two (2) years of behavioral health experience.
  • Bachelor's degree in any field and at least one (1) year of behavioral health experience.
  • Bachelor's degree in a human services-related field.
  • Completion of a Behavioral Health Technician training program.
  • Master's degree in a human services-related field (non-licensed).
Preferred Qualifications
  • One (1) year or more of behavioral health experience.
  • Experience working with adults diagnosed with Serious Mental Illness (SMI).
  • Experience coordinating care with hospitals, probation, housing providers, and community agencies.
  • For High Needs Care Management, two (2) years of care management experience and a bachelor's degree in a human services-related field, or an equivalent combination of education and experience.
Knowledge, Skills & Abilities

Successful candidates will demonstrate:

  • Strong understanding of behavioral health and recovery-oriented care.
  • Ability to coordinate behavioral and physical healthcare services.
  • Knowledge of community resources and healthcare navigation.
  • Crisis assessment and intervention skills.
  • Working knowledge of DSM-5 diagnostic criteria.
  • Strong documentation, communication, and organizational skills.
  • Ability to build rapport with diverse populations.
  • Commitment to person-centered, trauma-informed, and culturally responsive care.
Requirements
  • Must be at least 18 years of age.
  • Valid Arizona driver's license with an acceptable driving record.
  • Ability to obtain and maintain a Level 1 Fingerprint Clearance Card.
  • Current CPR/First Aid certification or ability to obtain certification within six months of hire.
  • Basic computer skills and experience utilizing electronic health records.
  • Ability to work flexible hours as needed.
Why Join Spectrum Healthcare?

At Spectrum Healthcare, we believe recovery is possible for everyone. Our Care Managers play a vital role in helping individuals living with SMI achieve stability, improve their quality of life, and build meaningful connections within their communities.

Spectrum Healthcare is an Equal Opportunity Employer.

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