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Complaint Jobs in Florida (NOW HIRING)

ARKRAY GROUP

Regulatory Affairs Associate

Doral, FL · On-site

Review and assess complaint investigation results related to Blood Glucose Monitoring Systems. * Act as Principal Investigator for ARKRAY in-house clinical studies as assigned, including maintaining ...

Smurfit Westrock

Manager I, Quality

Jacksonville, FL · On-site

As a Quality Manager, you will be accountable for internal and external quality complaint resolution, execution of audits, ISO 9001:2015 registration, product liability, and ensuring efficient and ...

ARKRAY

Regulatory Affairs Associate

Doral, FL · On-site

Review and assess complaint investigation results related to Blood Glucose Monitoring Systems. * Act as Principal Investigator for ARKRAY in-house clinical studies as assigned, including maintaining ...

Westrock

Manager I, Quality

Jacksonville, FL · On-site

As a Quality Manager, you will be accountable for internal and external quality complaint resolution, execution of audits, ISO 9001:2015 registration, product liability, and ensuring efficient and ...

Florida Jobs

REGISTERED NURSING CONSULTANT

Tallahassee, FL · On-site

$2.0K - $2.2K/wk

This position reports directly to the Field Office Manager of the Complaint and Incident Management Unit within the Bureau of Field Operations, Division of Health Quality Assurance. This position is ...

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Showing results 21-40

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Complaint information

See Florida salary details

$4.9K

$5.6K

$6.1K

How much do complaint jobs pay per month?

As of Aug 23, 2026, the average monthly pay for complaint in Florida is $5,582.33, according to ZipRecruiter salary data. Most workers in this role earn between $5,258.33 and $5,891.67 per month, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for addressing and resolving customer or client complaints within an organization. They listen to concerns, investigate issues, and work to find solutions that satisfy both the customer and the company. Their role often involves communication, problem-solving, and maintaining records of complaints to help improve services or products. Complaint Handlers play a crucial role in maintaining positive customer relationships and upholding the reputation of the business.

What are some common challenges faced by professionals in complaint handling roles, and how can they be addressed?

Professionals in complaint handling roles often encounter challenges such as managing difficult conversations, resolving complex issues efficiently, and balancing customer satisfaction with company policies. To address these, it’s important to maintain strong communication skills, remain calm under pressure, and stay knowledgeable about products and procedures. Many organizations provide training on conflict resolution and escalation protocols, and team members frequently collaborate to share best practices. This collaborative environment and ongoing development help complaint handlers navigate challenges and improve customer experiences.

What are the key skills and qualifications needed to thrive as a complaint handler, and why are they important?

To thrive as a Complaint Handler, you need strong communication skills, attention to detail, and experience in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes specific industry regulations or certifications is typically required. Emotional intelligence, patience, and problem-solving abilities make someone excel in resolving customer issues effectively. These skills ensure customer satisfaction, compliance with company policies, and the efficient resolution of complaints.

What is the difference between Complaint vs Customer Service Representative?

AspectComplaintCustomer Service Representative
Required credentialsHigh school diploma or equivalent; training in conflict resolutionHigh school diploma; communication skills training
Work environmentCall centers, support desks, online chatCall centers, retail, corporate offices
Employer and industry usageCustomer support, service industriesRetail, telecom, banking, hospitality
Common search intentHandling customer complaints, resolving issuesAssisting customers, providing information

While both roles involve interacting with customers, a Complaint specialist focuses on addressing and resolving specific complaints, often requiring conflict resolution skills. A Customer Service Representative provides general support and assistance, handling inquiries and ensuring customer satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Complaint jobs in Florida?

The most popular types of Complaint jobs in Florida are:

Complaint jobs near you
Infographic showing various Complaint job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,988 per year, or $32.2 per hour.

QA Nurse Position

Integrated Resources

Jacksonville, FL • On-site

Other

Re-posted 9 days ago

Job description

QA Nurse Position

A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Duration: This is a Temp to hire position. If the person is successful they will go perm within one year

The Customer Relations Associate is a Healthcare Educator who represents the company to investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements.

Monitor feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction.

Provide education, product and service information while ensuring a satisfactory resolution.

Other key responsibilities include: managing product returns, identifying quality signals and processing reimbursement claims. Be a facilitator of the importance of quality and compliance awareness for internal colleagues

Investigate complaints – Evaluate medical complaints to determine filing requirements per MDR/GMP regulations and other regulatory requirements.

Investigate and document non-medical complaints as necessary.

Request and compile information for claims relating to adverse reactions; coordinate the reimbursement process.

Review complaint files for accuracy and completeness per GMP regulations.

Investigate and document account and consumer complaints/concerns and inquiries.

Participates in investigations, audits, cross-functional teams, and other related duties as assigned by management.

Qualifications and Skills:

MUST speak Spanish

A minimum of a healthcare degree or professional license is required. A minimum of a BS/BA degree is preferred.

A minimum of 5 years professional medical related experience is required.

Call center or medical device experience is highly preferred.

Experience working in a quality control environment is also preferred.

The ability to function successfully as a member of a high performing team in a dynamic environment is required.

Strong written and oral communication skills are required.

Strong interpersonal and organizational skills are required. Proficiency in MS Office products is required. This position requires excellent documentation practices and the ability to multi-task in a fast paced environment with strong attention to detail and accuracy.

Will be typing on the computer so must have proficient typing skills

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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