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Complaint Handler Jobs in Oregon (NOW HIRING)

... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...

Freight Handler Part-Time

Hermiston, OR

$16.25 - $20.75/hr

... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...

Freight Handler Part-Time

Portland, OR

$16.25 - $20.75/hr

... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...

Freight Handler Part-Time

Hermiston, OR

$16.25 - $20.75/hr

... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...

10161: Freight Handler Part-Time

Hermiston, OR · On-site

$16.25 - $20.75/hr

... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...

Where operationally necessary, perform job duties of a city driver or freight handler * Where ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Cook - PT

Eugene, OR · On-site

$14 - $18.75/hr

Focus on resident satisfaction and resolve any food-complaint issues as needed * Assist with the ... Maintains current food handlers permit and other certifications as necessary to fulfill state ...

New

Complaint Handler information

See Oregon salary details

$9

$17

$23

How much do complaint handler jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for complaint handler in Oregon is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Complaint Handler vs Customer Service Representative?

AspectComplaint HandlerCustomer Service Representative
Required CredentialsHigh school diploma; customer service or conflict resolution trainingHigh school diploma; customer service skills training
Work EnvironmentCall centers, offices, online supportRetail stores, call centers, online support
Employer & Industry UsageInsurance, finance, utilities, retailRetail, telecom, hospitality, online services
Common Search & ComparisonFocuses on resolving complaints and disputesFocuses on assisting customers and providing information

While both roles involve customer interaction, Complaint Handlers specialize in resolving disputes and addressing complaints, often requiring conflict resolution skills. Customer Service Representatives provide general support and assistance, handling inquiries and ensuring customer satisfaction. The roles overlap in communication skills but differ in their primary focus and complexity of issues handled.

What are Complaint Handlers?

Complaint Handlers are professionals responsible for managing, investigating, and resolving customer complaints or concerns within an organization. They serve as the main point of contact between the company and dissatisfied clients, ensuring that complaints are handled promptly, fairly, and in accordance with company policies and regulatory guidelines. Their goal is to maintain customer satisfaction while protecting the company's reputation and compliance standards.

What are the key skills and qualifications needed to thrive as a Complaint Handler, and why are they important?

To thrive as a Complaint Handler, you need strong problem-solving abilities, attention to detail, and often a background in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes industry-specific regulations is important. Excellent communication, patience, and conflict resolution skills help you manage challenging conversations and build trust with customers. These skills are crucial for efficiently resolving issues, maintaining customer satisfaction, and protecting the organization's reputation.

How does a Complaint Handler typically collaborate with other departments to resolve customer issues?

As a Complaint Handler, you’ll frequently work alongside teams such as customer service, operations, and compliance to fully investigate and resolve complaints. Collaboration involves gathering relevant information, coordinating with subject matter experts, and ensuring that all aspects of the complaint are addressed in line with company policy and regulatory requirements. Effective communication and teamwork are essential, as you'll often need to relay findings, recommend solutions, and provide updates to both the customer and internal stakeholders. This cross-departmental interaction not only aids in resolving issues efficiently but also helps identify patterns for process improvement.
Infographic showing various Complaint Handler job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,404 per year, or $17 per hour.

Freight Handler Part-Time

FedEx Freight

Portland, OR

$22.26/hr

Part-time

Re-posted 18 days ago


FedEx Freight rating

7.7

Company rating: 7.7 out of 10

Based on 375 frontline employees who took The Breakroom Quiz

11th of 64 rated delivery companies


Job description


Starting Rate of Pay: $22.26/ hour
Shift Time: 0400-1000

POSITION OVERVIEW:

Transport freight across dock area to/from trailers for loading to trailers.

ESSENTIAL FUNCTIONS:

  • Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck.

  • Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.

  • Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).

  • Recoup/repair damaged freight when necessary.

  • Verify and complete required documentation and reports.

  • Assist customers with freight and freight documentation as needed.

  • Perform hostling duties if required.

  • Comply with all applicable laws/regulations, as well as company policies/procedures.

  • Perform other duties as required.

DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS:

  • High school diploma or equivalent, preferred.

  • Must be at least 18 years of age.

  • Prior experience in warehousing, freight handling and/or fork lift operations preferred.

  • If hostler/yard mule duties required, experience preferred.

  • Ability to count and perform basic math, with or without a calculator.

  • Basic written and verbal communication skills.

  • Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more.

  • Ability to bend, twist, squat, pushing/pulling freight throughout shift.

  • Ability to work independently and/or as a team member.

  • Previous dock/warehouse experience preferred.

WORKING CONDITIONS:

  • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise.

  • Hours may vary due to operational need.

  • Frequent contact with service center personnel; fast-paced, deadline oriented.

EST FedEx Freight, Inc FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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