... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
10161: Freight Handler Part-Time
Hermiston, OR · On-site
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
10161: Freight Handler Part-Time
Hermiston, OR · On-site
$16.25 - $20.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Driver Apprentice-Road
$25.64/hr
Where operationally necessary, perform job duties of a city driver or freight handler * Where ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...
Driver Apprentice-Road
$25.64/hr
Where operationally necessary, perform job duties of a city driver or freight handler * Where ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...
Cook - PT
Eugene, OR · On-site
$14 - $18.75/hr
Focus on resident satisfaction and resolve any food-complaint issues as needed * Assist with the ... Maintains current food handlers permit and other certifications as necessary to fulfill state ...
New
Quick apply
Cook - PT
Eugene, OR · On-site
$14 - $18.75/hr
Focus on resident satisfaction and resolve any food-complaint issues as needed * Assist with the ... Maintains current food handlers permit and other certifications as necessary to fulfill state ...
New
Complaint Handler information
See Oregon salary details
$9.66 - $10.93
4% of jobs
$10.93 - $12.20
2% of jobs
$12.20 - $13.47
0% of jobs
$13.47 - $14.74
4% of jobs
$15.64 is the 25th percentile. Wages below this are outliers.
$14.74 - $16.01
20% of jobs
The median wage is $16.80 / hr.
$16.01 - $17.28
31% of jobs
$17.92 is the 75th percentile. Wages above this are outliers.
$17.28 - $18.55
27% of jobs
$18.55 - $19.82
11% of jobs
$19.82 - $21.10
1% of jobs
$21.10 - $22.37
0% of jobs
$22.37 - $23.64
0% of jobs
$9
$17
$23
How much do complaint handler jobs pay per hour?
What is the difference between Complaint Handler vs Customer Service Representative?
| Aspect | Complaint Handler | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; customer service or conflict resolution training | High school diploma; customer service skills training |
| Work Environment | Call centers, offices, online support | Retail stores, call centers, online support |
| Employer & Industry Usage | Insurance, finance, utilities, retail | Retail, telecom, hospitality, online services |
| Common Search & Comparison | Focuses on resolving complaints and disputes | Focuses on assisting customers and providing information |
While both roles involve customer interaction, Complaint Handlers specialize in resolving disputes and addressing complaints, often requiring conflict resolution skills. Customer Service Representatives provide general support and assistance, handling inquiries and ensuring customer satisfaction. The roles overlap in communication skills but differ in their primary focus and complexity of issues handled.
What are Complaint Handlers?
What are the key skills and qualifications needed to thrive as a Complaint Handler, and why are they important?
How does a Complaint Handler typically collaborate with other departments to resolve customer issues?

FedEx Freight rating
7.7
Based on 375 frontline employees who took The Breakroom Quiz
11th of 64 rated delivery companies
Job description
Starting Rate of Pay: $22.26/ hour
Shift Time: 0400-1000
POSITION OVERVIEW:
Transport freight across dock area to/from trailers for loading to trailers.
ESSENTIAL FUNCTIONS:
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Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck.
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Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.
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Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).
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Recoup/repair damaged freight when necessary.
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Verify and complete required documentation and reports.
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Assist customers with freight and freight documentation as needed.
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Perform hostling duties if required.
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Comply with all applicable laws/regulations, as well as company policies/procedures.
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Perform other duties as required.
DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.
QUALIFICATIONS:
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High school diploma or equivalent, preferred.
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Must be at least 18 years of age.
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Prior experience in warehousing, freight handling and/or fork lift operations preferred.
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If hostler/yard mule duties required, experience preferred.
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Ability to count and perform basic math, with or without a calculator.
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Basic written and verbal communication skills.
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Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more.
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Ability to bend, twist, squat, pushing/pulling freight throughout shift.
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Ability to work independently and/or as a team member.
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Previous dock/warehouse experience preferred.
WORKING CONDITIONS:
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Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise.
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Hours may vary due to operational need.
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Frequent contact with service center personnel; fast-paced, deadline oriented.
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