Work with quality technicians and logistics material handlers to ensure correct component ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...
New
Work with quality technicians and logistics material handlers to ensure correct component ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...
New
Freight Handler Part-Time
Iron Mountain, MI · On-site
$14.25 - $18.50/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Iron Mountain, MI · On-site
$14.25 - $18.50/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Jackson, MI · On-site
$14.50 - $18.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Jackson, MI · On-site
$14.50 - $18.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Jackson, MI · On-site
$14 - $18.25/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Jackson, MI · On-site
$14 - $18.25/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Kalamazoo, MI · On-site
$14.75 - $19/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Kalamazoo, MI · On-site
$14.75 - $19/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Gaylord, MI · On-site
$14 - $18/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Gaylord, MI · On-site
$14 - $18/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Iron Mountain, MI · On-site
$14.25 - $18.50/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Iron Mountain, MI · On-site
$14.25 - $18.50/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Kalamazoo, MI · On-site
$14.50 - $18.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Kalamazoo, MI · On-site
$14.50 - $18.75/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Grand Rapids, MI · On-site
$14.50 - $18.50/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Grand Rapids, MI · On-site
$14.50 - $18.50/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Grand Rapids, MI · On-site
$15 - $19.25/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Freight Handler Part-Time
Grand Rapids, MI · On-site
$15 - $19.25/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Service Material Handler II - $22.10/hr
Kalamazoo, MI · On-site
$22.10/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Service Material Handler II - $22.10/hr
Kalamazoo, MI · On-site
$22.10/hr
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty ...
Driver Apprentice-Road
Grand Rapids, MI · On-site
Where operationally necessary, perform job duties of a city driver or freight handler * Where ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...
New
Driver Apprentice-Road
Grand Rapids, MI · On-site
Where operationally necessary, perform job duties of a city driver or freight handler * Where ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...
New
Nutrition Services Lead
Northville, MI · On-site
$14.75 - $20.25/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
Northville, MI · On-site
$14.75 - $20.25/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
Farmington, MI · On-site
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
Farmington, MI · On-site
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
Farmington Hills, MI · On-site
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
Farmington Hills, MI · On-site
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
Farmington Hills, MI · On-site
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
Farmington Hills, MI · On-site
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Nutrition Services Lead
$15.25 - $21/hr
Responsible that assigned work area and employees are complaint with hospital standards and survey ... CRT-ServSafe Handler - NRA National Restaurant Association 90 Days required * CRT-ServSafe Manager ...
Complaint Handler information
See Michigan salary details
$7.96 - $9.01
4% of jobs
$9.01 - $10.06
2% of jobs
$10.06 - $11.10
0% of jobs
$11.10 - $12.15
4% of jobs
$12.90 is the 25th percentile. Wages below this are outliers.
$12.15 - $13.20
20% of jobs
The median wage is $13.85 / hr.
$13.20 - $14.25
31% of jobs
$14.77 is the 75th percentile. Wages above this are outliers.
$14.25 - $15.29
27% of jobs
$15.29 - $16.34
11% of jobs
$16.34 - $17.39
1% of jobs
$17.39 - $18.44
0% of jobs
$18.44 - $19.49
0% of jobs
$7
$14
$19
How much do complaint handler jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for complaint handler in Michigan is $14.03, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $14.86 per hour, depending on experience, location, and employer.
What is a complaint handler?
Complaint Handlers are professionals responsible for managing, investigating, and resolving customer complaints or concerns within an organization. They serve as the main point of contact between the company and dissatisfied clients, ensuring that complaints are handled promptly, fairly, and in accordance with company policies and regulatory guidelines. Their goal is to maintain customer satisfaction while protecting the company's reputation and compliance standards.
What skills and qualifications are needed to thrive as a complaint handler?
To thrive as a Complaint Handler, you need strong problem-solving abilities, attention to detail, and often a background in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes industry-specific regulations is important. Excellent communication, patience, and conflict resolution skills help you manage challenging conversations and build trust with customers. These skills are crucial for efficiently resolving issues, maintaining customer satisfaction, and protecting the organization's reputation.
How does a complaint handler typically collaborate with other departments to resolve customer issues?
As a Complaint Handler, you’ll frequently work alongside teams such as customer service, operations, and compliance to fully investigate and resolve complaints. Collaboration involves gathering relevant information, coordinating with subject matter experts, and ensuring that all aspects of the complaint are addressed in line with company policy and regulatory requirements. Effective communication and teamwork are essential, as you'll often need to relay findings, recommend solutions, and provide updates to both the customer and internal stakeholders. This cross-departmental interaction not only aids in resolving issues efficiently but also helps identify patterns for process improvement.
What is the difference between Complaint Handler vs Customer Service Representative?
| Aspect | Complaint Handler | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; customer service or conflict resolution training | High school diploma; customer service skills training |
| Work Environment | Call centers, offices, online support | Retail stores, call centers, online support |
| Employer & Industry Usage | Insurance, finance, utilities, retail | Retail, telecom, hospitality, online services |
| Common Search & Comparison | Focuses on resolving complaints and disputes | Focuses on assisting customers and providing information |
While both roles involve customer interaction, Complaint Handlers specialize in resolving disputes and addressing complaints, often requiring conflict resolution skills. Customer Service Representatives provide general support and assistance, handling inquiries and ensuring customer satisfaction. The roles overlap in communication skills but differ in their primary focus and complexity of issues handled.
$23.90/hr
Full-time
Posted yesterday
New
Stryker rating
8.2
Based on 112 frontline employees who took The Breakroom Quiz
130th of 494 rated machine equipment manufacturers
Job description
Work Flexibility: Onsite
Schedule: Monday-Friday, 2:00pm-10:30pm/ Saturday overtime as needed.
What you will do:
Works with quality and production to manage the process of moving parts and materials throughout the manufacturing plant
Maintain a computerized inventory system, reconciling discrepancies as required.
Must be able to proficiently operate a variety of material handling equipment which may include, but not limited to: forklifts, pallet jacks, and dollies.
Work with quality technicians and logistics material handlers to ensure correct component identification and traceability.
Conducts fact finding and problem solving as required.
Assist with miscellaneous duties and projects as directed.
Responsible for set-ups, work preparation, clean up, and quality assurance of own work and work-area
Committed to quality by striving for reliability and quality in our products, continuously searching for ways to enhance performance and meeting all training and documentation criteria
Meet work schedule and overtime requirements, including weekends
What you need:
Required
- High School Diploma or GED
- Two (2) Years experience in a Manufacturing environment or related Experience.
Preferred
- Ability to operate common material handling equipment (e.g. hand truck, scales, label maker, PC, etc.).
- General computer skills.
- Forklift Operation experience
$23.90/hr + $2.00 Shift Differential plus bonus potential and benefits.
Travel Percentage: NoneStryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
About Stryker
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
10,000+ Employees
Headquarters location
Kalamazoo, MI, US