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Complaint Handler Jobs in Florida (NOW HIRING)

Oshkosh Corporation

Material Handler

Orlando, FL · On-site

$15.75 - $19/hr

The Material Handler coordinates the movement and control of materials in the warehouse and ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Oshkosh Corporation

Material Handler

Orlando, FL

$15.75 - $19/hr

The Material Handler coordinates the movement and control of materials in the warehouse and ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Oshkosh Corporation

Material Handler

Orlando, FL · On-site

$15.75 - $19/hr

The Material Handler coordinates the movement and control of materials in the warehouse and ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Oshkosh Corporation

Material Handler

Orlando, FL · On-site

$15.75 - $19/hr

The Material Handler coordinates the movement and control of materials in the warehouse and ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Oshkosh Corporation

Material Handler

Orlando, FL · On-site

$15.75 - $19/hr

The Material Handler coordinates the movement and control of materials in the warehouse and ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Affinity Hospice Management LLC

FL · On-site

$13.50 - $17.50/hr

... any complaint of pain or other symptoms or changes in the patient's condition to the RN Case ... Handlers Permit 5. High school diploma or General Equivalency Degree (GED) 6. Ability to read and ...

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Complaint Handler information

See Florida salary details

$6

$12

$16

How much do complaint handler jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for complaint handler in Florida is $12.03, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $12.74 per hour, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for managing, investigating, and resolving customer complaints or concerns within an organization. They serve as the main point of contact between the company and dissatisfied clients, ensuring that complaints are handled promptly, fairly, and in accordance with company policies and regulatory guidelines. Their goal is to maintain customer satisfaction while protecting the company's reputation and compliance standards.

What skills and qualifications are needed to thrive as a complaint handler?

To thrive as a Complaint Handler, you need strong problem-solving abilities, attention to detail, and often a background in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes industry-specific regulations is important. Excellent communication, patience, and conflict resolution skills help you manage challenging conversations and build trust with customers. These skills are crucial for efficiently resolving issues, maintaining customer satisfaction, and protecting the organization's reputation.

How does a complaint handler typically collaborate with other departments to resolve customer issues?

As a Complaint Handler, you’ll frequently work alongside teams such as customer service, operations, and compliance to fully investigate and resolve complaints. Collaboration involves gathering relevant information, coordinating with subject matter experts, and ensuring that all aspects of the complaint are addressed in line with company policy and regulatory requirements. Effective communication and teamwork are essential, as you'll often need to relay findings, recommend solutions, and provide updates to both the customer and internal stakeholders. This cross-departmental interaction not only aids in resolving issues efficiently but also helps identify patterns for process improvement.

What is the difference between Complaint Handler vs Customer Service Representative?

AspectComplaint HandlerCustomer Service Representative
Required CredentialsHigh school diploma; customer service or conflict resolution trainingHigh school diploma; customer service skills training
Work EnvironmentCall centers, offices, online supportRetail stores, call centers, online support
Employer & Industry UsageInsurance, finance, utilities, retailRetail, telecom, hospitality, online services
Common Search & ComparisonFocuses on resolving complaints and disputesFocuses on assisting customers and providing information

While both roles involve customer interaction, Complaint Handlers specialize in resolving disputes and addressing complaints, often requiring conflict resolution skills. Customer Service Representatives provide general support and assistance, handling inquiries and ensuring customer satisfaction. The roles overlap in communication skills but differ in their primary focus and complexity of issues handled.

Complaint Handler jobs near you
Infographic showing various Complaint Handler job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $25,024 per year, or $12 per hour.

Material Handler

Oshkosh Corporation

Orlando, FL • On-site

$15.75 - $19/hr

Full-time

Posted 15 days ago

Oshkosh Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

291st of 494 rated machine equipment manufacturers

Job description

About Oshkosh AeroTech, an Oshkosh company
Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.
The Material Handler coordinates the movement and control of materials in the warehouse and shipping department.
YOUR IMPACT
  • Verify, count, and locate incoming materials into the stock room
  • Issue materials to Production work orders
  • Coordinate the disposition of defective materials with the Quality and Planning Departments
  • Verify inventory counts in Cycle Count Process and fill shop orders in an accurate and timely manner
  • Prepare materials for domestic or export shipment by performing various shipping operations including weighing, crating, boxing, packing, and using ship computers
  • Coordinate the shipment loading arrangements and assist with loading trucks for outbound shipments
  • On any given day, area of work may be receiving, parts pulling, warehouse, or service parts; to be assigned as needed based on workload
  • Other projects and responsibilities may be added at the company's discretion

QUALIFICATIONS
Education and Experience
  • High School Diploma or GED
  • 3 years shipping experience including weighing, crating, boxing, skidding, strapping, marking and documentation
  • Forklift experience
  • Oshkosh Aerotech Ground Support Equipment (GSE) product line knowledge, preferred
  • Hand scanner experience preferred
  • Ability to work productively and cohesively in a diverse and multicultural environment

Reports to: Material Handler Team Lead
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

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