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Complaint Handler Jobs in California (NOW HIRING)

Cook

Goleta, CA · On-site

$21 - $27/hr

... operation required • Managers Food Handlers Certification required *Spire Hospitality ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Notify a Manager of all Guest complaint Secondary Responsibilities * Assist Bussers by clearing and ... Must have or be willing to obtain Food Handler's Card and Responsible Beverage Service (RBS ...

Notify a Manager of all Guest complaint Secondary Responsibilities * Assist Bussers by clearing and ... Must have or be willing to obtain Food Handler's Card and Responsible Beverage Service (RBS ...

Host

Sacramento, CA · On-site

$16.90/hr

Notify a Manager of all Guest complaint Secondary Responsibilities * Assist Bussers by clearing and ... Must have or be willing to obtain Food Handler's Card and Responsible Beverage Service (RBS ...

Notify a Manager of all Guest complaint Secondary Responsibilities * Assist Bussers by clearing and ... Must have or be willing to obtain Food Handler's Card and Responsible Beverage Service (RBS ...

Host

Sacramento, CA · On-site

$16.90/hr

Notify a Manager of all Guest complaint Secondary Responsibilities * Assist Bussers by clearing and ... Must have or be willing to obtain Food Handler's Card and Responsible Beverage Service (RBS ...

Host

Los Angeles, CA · On-site

$18.42/hr

Notify a Manager of all Guest complaint Secondary Responsibilities * Assist Bussers by clearing and ... Must have or be willing to obtain Food Handler's Card and Responsible Beverage Service (RBS ...

Showing results 41-56

Complaint Handler information

See California salary details

$9

$15

$22

How much do complaint handler jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for complaint handler in California is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $16.83 per hour, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for managing, investigating, and resolving customer complaints or concerns within an organization. They serve as the main point of contact between the company and dissatisfied clients, ensuring that complaints are handled promptly, fairly, and in accordance with company policies and regulatory guidelines. Their goal is to maintain customer satisfaction while protecting the company's reputation and compliance standards.

What skills and qualifications are needed to thrive as a complaint handler?

To thrive as a Complaint Handler, you need strong problem-solving abilities, attention to detail, and often a background in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes industry-specific regulations is important. Excellent communication, patience, and conflict resolution skills help you manage challenging conversations and build trust with customers. These skills are crucial for efficiently resolving issues, maintaining customer satisfaction, and protecting the organization's reputation.

How does a complaint handler typically collaborate with other departments to resolve customer issues?

As a Complaint Handler, you’ll frequently work alongside teams such as customer service, operations, and compliance to fully investigate and resolve complaints. Collaboration involves gathering relevant information, coordinating with subject matter experts, and ensuring that all aspects of the complaint are addressed in line with company policy and regulatory requirements. Effective communication and teamwork are essential, as you'll often need to relay findings, recommend solutions, and provide updates to both the customer and internal stakeholders. This cross-departmental interaction not only aids in resolving issues efficiently but also helps identify patterns for process improvement.

What is the difference between Complaint Handler vs Customer Service Representative?

AspectComplaint HandlerCustomer Service Representative
Required CredentialsHigh school diploma; customer service or conflict resolution trainingHigh school diploma; customer service skills training
Work EnvironmentCall centers, offices, online supportRetail stores, call centers, online support
Employer & Industry UsageInsurance, finance, utilities, retailRetail, telecom, hospitality, online services
Common Search & ComparisonFocuses on resolving complaints and disputesFocuses on assisting customers and providing information

While both roles involve customer interaction, Complaint Handlers specialize in resolving disputes and addressing complaints, often requiring conflict resolution skills. Customer Service Representatives provide general support and assistance, handling inquiries and ensuring customer satisfaction. The roles overlap in communication skills but differ in their primary focus and complexity of issues handled.

Infographic showing various Complaint Handler job openings in California as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $33,048 per year, or $15.9 per hour.

$21 - $27/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Along Highway 1, our boutique hotel is 15 minutes from beaches, hiking trails, and downtown Santa Barbara. Reach the airport, Amtrak station, and University of California-Santa Barbara in less than 10 minutes. We're a short drive from Sandpiper Golf Club, Lake Los Carneros, and Goleta Monarch Butterfly Grove.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
As a Line Cook, you will deliver exceptional Guest Services as part of our Food & Beverage - Culinary team, responsible for all food preparation at the hotel. The Culinary team will play a crucial role in ensuring guest satisfaction by crafting unparalleled experiences from the moment guests enter the dining area. Your dedication to providing a visually appealing and delicious culinary experience will create memories that guests will cherish.
Essential Job Functions:
• Crafts dishes according to standard recipes or guest specifications
• Ensures meticulous product storage and precise portion control for each dish
• Minimizes spoilage and waste through effective product rotation
• Monitors food, produce, and cooking supply levels to facilitate timely reordering
• Maintains impeccable cleanliness and functionality of refrigeration, storage, and work areas
Compensation: $21 - $27/Hr depending on experience
Must be able to work AM and PM shifts.
Physical Demands:
• Lift, carry, push, or pull heavy loads weighing up to 50 lbs
• Ability to stand for long periods of time
• Sufficient manual dexterity to grasp and use all kitchen equipment
Qualifications:
Education:
• High school diploma or its equivalent
• Completion of Culinary or Apprenticeship Program preferred
Experience:
• Minimum of 1 year cook experience in hotel preferred
• Minimum of 1 year cook experience in a similar role, size of operation required
• Managers Food Handlers Certification required
*Spire Hospitality participates in E-Verify*
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

SPIRE HOSPITALITY logo

About SPIRE HOSPITALITY

Sourced by ZipRecruiter

Spire Hospitality, situated in Irving, Texas, U.S, is recognized for its successful foray into the hospitality industry. It operates within the segment of hotel asset management, with a focus on renovating, rejuvenating and repositioning hotels. With roots stretching back to the formation of Lane Hospitality in 1980, the company officially took on the name Spire Hospitality in 2012. It boasts a diversely stocked portfolio of unique brands and independently recognized hotels spread across the U.S. The company's website, spirehotels.com, serves as a key interface for connecting with clients and communicating their commitment to creating exceptional environments for guests.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1986

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