ZipRecruiter

Log In

1

Complaint Handler Jobs in Arizona (NOW HIRING)

Castle Hot Springs

Bartender

Morristown, AZ · On-site

$72K/yr

In the event of a guest complaint, will replace drink and record on bad drink/spillage log, and ... Must possess a valid Yavapai County Health Dept. Food Handlers card to be kept on file. * Must have ...

Town of Marana, AZ

Animal Control Officer

Marana, AZ · On-site

$21.68 - $31.44/hr

Documents general animal control activity by preparing complaint reports, issuing citations and ... handler/trainer, veterinarian office, animal shelter, and code enforcement. An equivalent ...

Town of Marana

Animal Control Officer

Marana, AZ · On-site

$41K/yr

... complaint reports, issuing citations and testifying in court. Prepares and presents public ... handler/trainer, veterinarian office, animal shelter, and code enforcement. An equivalent ...

All JobsComplaint Handler JobsComplaint Handler Jobs in Arizona

Complaint Handler information

See Arizona salary details

$8

$15

$20

How much do complaint handler jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for complaint handler in Arizona is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $15.91 per hour, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for managing, investigating, and resolving customer complaints or concerns within an organization. They serve as the main point of contact between the company and dissatisfied clients, ensuring that complaints are handled promptly, fairly, and in accordance with company policies and regulatory guidelines. Their goal is to maintain customer satisfaction while protecting the company's reputation and compliance standards.

What skills and qualifications are needed to thrive as a complaint handler?

To thrive as a Complaint Handler, you need strong problem-solving abilities, attention to detail, and often a background in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes industry-specific regulations is important. Excellent communication, patience, and conflict resolution skills help you manage challenging conversations and build trust with customers. These skills are crucial for efficiently resolving issues, maintaining customer satisfaction, and protecting the organization's reputation.

How does a complaint handler typically collaborate with other departments to resolve customer issues?

As a Complaint Handler, you’ll frequently work alongside teams such as customer service, operations, and compliance to fully investigate and resolve complaints. Collaboration involves gathering relevant information, coordinating with subject matter experts, and ensuring that all aspects of the complaint are addressed in line with company policy and regulatory requirements. Effective communication and teamwork are essential, as you'll often need to relay findings, recommend solutions, and provide updates to both the customer and internal stakeholders. This cross-departmental interaction not only aids in resolving issues efficiently but also helps identify patterns for process improvement.

What is the difference between Complaint Handler vs Customer Service Representative?

AspectComplaint HandlerCustomer Service Representative
Required CredentialsHigh school diploma; customer service or conflict resolution trainingHigh school diploma; customer service skills training
Work EnvironmentCall centers, offices, online supportRetail stores, call centers, online support
Employer & Industry UsageInsurance, finance, utilities, retailRetail, telecom, hospitality, online services
Common Search & ComparisonFocuses on resolving complaints and disputesFocuses on assisting customers and providing information

While both roles involve customer interaction, Complaint Handlers specialize in resolving disputes and addressing complaints, often requiring conflict resolution skills. Customer Service Representatives provide general support and assistance, handling inquiries and ensuring customer satisfaction. The roles overlap in communication skills but differ in their primary focus and complexity of issues handled.

Complaint Handler jobs near you
Infographic showing various Complaint Handler job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 2% Temporary, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $31,205 per year, or $15 per hour.

MATERIAL HANDLER III (3235)

Phoenix Union High School District 210

Phoenix, AZ • On-site

$15.75 - $19.25/hr

Full-time

Posted 2 days ago

New

Job description

Position Type:
Facilities, Maintenance & Warehouse/MATERIAL HANDLER III
Date Posted:
8/21/2026
Location:
CEE- PURCHASING & PROPERTY
Closing Date:
09/09/2026
DEPARTMENT: Purchasing, Supply & Property
WORK YEAR: 12 Months
SALARY SCHEDULE: Education Support Professional
SUMMARY
The Material Handler III receives, loads, moves, delivers, and disposes of equipment, furniture, and other property and materials as assigned. Maintains inventory control.
ESSENTIAL FUNCTIONS
  • Receives, stores, issues and delivers equipment, material and supplies
  • Processes and inspects incoming and outgoing shipments of materials, equipment and supplies for quantity and condition of items; verifies orders against packing slips and purchase orders; inputs items received into computer system; barcodes specified fixed assets; communicates status of orders with end-users and vendors. Processes returned goods.
  • Answers inquiries about merchandise, purchase orders, requisitions, and related topics for vendors and District staff. Maintain appropriate customer relations with all vendors, delivery drivers and school personnel.
  • Drives a truck, unloads and delivers materials, equipment and supplies to Phoenix Union campuses. Verifies, records and transports property and equipment for disposal, e.g. surplus, salvage and auction.
  • Completes picking and packing requisitions; pulls, packs, and checks warehouse requisitions for high schools and facilities.
  • Completes inventory records. Assists in conducting end-of-year inventory of warehouse stock.
  • Maintains a clean and organized work area and warehouse.
  • Operates a forklift, pallet jack, and dolly and drives a truck to move/deliver materials and supplies.
  • Controls, reviews, and accounts for all receiving tickets, documents, vendor shipping lists and/or freight loading bills.
  • Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned.

The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class.
REQUIRED QUALIFICATIONS
  • High School diploma or GED equivalent; AND two years of experience working in a warehouse and operating warehouse equipment; OR an equivalent combination of education, training, and experience.
  • A valid Arizona State Driver's License is required.
  • Must be a Certified Forklift Operator.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
  • Skill in safely operating a variety of warehouse equipment, including a forklift.
  • Skill in managing inventories.
  • Ability to interpret and use documents related to assigned duties such as purchasing and receiving documents, shipping and issue documents, stock catalogs and item descriptions, and warehouse and property control instructions.
  • Ability to follow safety procedures and practices.
  • Ability to maintain accurate records.
  • Skill in using a computer and inventory related software.
  • Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
  • Ability to follow verbal and written instructions and procedures.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public.
  • Commitment to create and sustain a thriving learning and working environment for students and staff.
  • Ability to establish and maintain effective working relationships.
  • Ability to use initiative within organizational policies, procedures and guidelines.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
  • Work is performed in a warehouse environment and required exposure to hot and cold temperatures and potentially dangerous machinery and equipment.
  • May be required to lift and move objects weighing up to 50 pounds and operate machinery.
  • Ability to stand, walk, turn, stoop, crouch, crawl, reach, lift, push and pull.

The Board is committed to a policy of nondiscrimination in relation to race, color, religion, sex, age, national origin, disability or sexual orientation, as well as gender identity, gender expression and immigration status. This policy will prevail in all matters concerning staff members, students, the public, educational programs and services, and individuals with whom the Board does business. Any person who believes he or she has been subjected to discrimination, harassment or retaliation on the basis of any protected reason other than disability may file a complaint under Administrative Regulation JB-R, or may contact the Superintendent's designee, the District Hearing & Compliance Officer at:
Phoenix Union High School District
4502 N. Central Avenue
Phoenix, Arizona 85012
Phone: 602-764-1100
E-mail: PUHSDComplaints@phoenixunion.org

Apply