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Compass Connection Jobs in Chicago, IL (NOW HIRING)

Compass Health Center

Over 18 Family Therapist

Northbrook, IL · On-site

$51K - $68K/yr

Who We Are Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient ...

Humana

Director, Technology Solutions

Chicago, IL · On-site +1

Compass Rose preferred. * Strong hands-on expertise with Databricks, Snowflake, APIs, HL7, FHIR ... Satellite, cellular and microwave connection can be used only if approved by leadership

Humana

Director, Technology Solutions

Chicago, IL · On-site +1

Compass Rose preferred. * Strong hands-on expertise with Databricks, Snowflake, APIs, HL7, FHIR ... Satellite, cellular and microwave connection can be used only if approved by leadership

Humana

Director, Technology Solutions

Chicago, IL · On-site +1

Compass Rose preferred. * Strong hands-on expertise with Databricks, Snowflake, APIs, HL7, FHIR ... Satellite, cellular and microwave connection can be used only if approved by leadership

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Compass Connection information

What are some common challenges faced by Compass Connection team members when supporting clients, and how can they be addressed?

Compass Connection team members often work with clients who may face complex or sensitive situations, which can be emotionally demanding and require strong interpersonal skills. Navigating diverse client needs while maintaining clear communication and boundaries is a key challenge. To address this, team members benefit from ongoing training, regular team check-ins, and access to experienced supervisors who provide guidance. Collaboration within the team is essential for sharing best practices and supporting each other in challenging cases.

What are the key skills and qualifications needed to thrive as a Compass Connection (assuming the role refers to a Customer Connection Specialist or similar customer service position), and why are they important?

To thrive as a Customer Connection Specialist, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office applications is typically required. Strong interpersonal skills, patience, and a customer-focused attitude help individuals excel in handling inquiries and resolving complaints. These skills and qualities are crucial for delivering positive customer experiences and maintaining client satisfaction.

What are Compass Connection jobs?

Compass Connection jobs typically refer to roles within organizations or programs that help connect individuals with resources, opportunities, or services. These jobs may involve outreach, case management, customer service, or support functions aimed at guiding people to the assistance they need. The term 'Compass Connection' is also used by some educational institutions and nonprofits for specific programs, so the exact responsibilities can vary. Generally, these positions require strong communication and interpersonal skills, as well as a passion for helping others navigate complex systems.

What is the difference between Compass Connection vs Case Manager?

AspectCompass ConnectionCase Manager
Required CredentialsTypically requires certification in case management or related fieldsOften requires a certification in case management or social work
Work EnvironmentCommunity health settings, clinics, or social service agenciesHospitals, social service agencies, or community organizations
Employer & Industry UsageUsed by healthcare providers, social service agencies, and community programsCommonly employed in healthcare, social work, and public health sectors
Search & Comparison IntentPeople comparing roles in social services or healthcare coordinationIndividuals exploring case management careers or job opportunities

While both roles involve coordinating services and supporting clients, Compass Connection typically refers to a specific program or platform facilitating client engagement, whereas a Case Manager is a professional responsible for assessing needs, developing plans, and coordinating services within healthcare or social services settings.

What are popular job titles related to Compass Connection jobs in Chicago, IL? For Compass Connection jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Compass Connection jobs in Chicago, IL look for? The top searched job categories for Compass Connection jobs in Chicago, IL are:
Compass Connection jobs near you
Infographic showing various Compass Connection job openings in Chicago, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Over 18 Family Therapist

Over 18 Family Therapist

Compass Health Center

Northbrook, IL • On-site

$51K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis - every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.
About This Role
Our Family Therapists play a key role in our multi-disciplinary teams and work to ensure synergy across treatment. As a Family Therapist, you'll conduct family sessions with patients and their loved ones that will aim at providing support, offering education, and promoting collaboration. If your passion is helping those who are working to support our patients, you would be a great addition to our team.
Our location in Northbrook is our first and largest facility, and consists not only of our widest variety of programs, but also serves as a pilot site for many of our new treatment offerings. The hours for this role are 3 days a week 8am - 4pm CT and 2 days a week 11am- 7pm CT.
What you'll do:
  • Facilitating family sessions to a caseload of assigned young adult and adult patients and their loved ones
  • Providing guidance and support to patients and family members to help promote goals and encourage patients progress through the program.
  • Providing direction to families about effective ways of supporting patients. Discussion topics and family therapy goals include safety plans, incorporating skill implementation, improving communication, creating contracts.
  • Providing loved ones with psychoeducation about substance use and various other Axis 1 and 2 disorder symptoms
  • Provides couples' therapy for patients and their partners
  • Works with various presenting issues including depression, anxiety, psychosis, substance abuse, PTSD, Axis 2 Disorder, Bipolar, etc.
  • Assisting in supporting families through phone coaching and follow-up calls.
  • Supporting patients in crisis.
  • Coordinating with the treatment team. This involves attending rounds and other program meetings regularly as well as using the electronic systems of communication.
  • Communicating with outside providers conducting family therapy for continuity of care.
  • Collaborating with the treatment team in assessing the patient's progress and need for higher level of care, stepdown, or discharge.
  • Helping the family to coordinate an effective discharge plan.
  • Providing individual support to patients as needed.
  • Contributing clinical observations and insights during interdisciplinary meetings.
  • Charting progress of patients appropriately in the electronic medical record.
  • Participating in program meetings as needed.
  • Working on projects focused on program improvement and the overall growth and development of Compass.
  • Participating in a weekly family therapy meeting
  • Working on projects focused on program improvement and the overall growth and development of Compass
  • Opportunities to supervise unlicensed clinicians and work across different programs as needed (e.g., Young Adult, OCD, Trauma, Mental Health Pain and Illness)
  • Participation in monthly 1-hour family support group
  • Provide group therapy, as needed
  • Other duties, as assigned

Who you are:
  • Are a Psychologist or Master's level therapist (required)
  • Hold one of the following licenses: PhD, PsyD, LCSW, or LCPC (preferred)
  • 1+ years clinical work experience post-Master's (strongly preferred)
  • Have knowledge and experience utilizing Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), as well as other evidenced-based therapies, ideally in the context of delivering family therapy
  • Have experience with patients in crisis, ideally prior experience working in partial hospitalization, intensive outpatient, inpatient hospital, or residential setting

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!
Who We Are
Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.
Benefits & Perks
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.
For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.
What's Next?
Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply - we'd be grateful to hear from you!

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