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Community Worker Jobs in Raleigh, NC (NOW HIRING)

WCPSS

Community Schools Specialist 1

Cary, NC · On-site

Overview POSITION TITLE (Oracle title) COMMUNITY SCHOOLS SPECIALIST I WORKING TITLE Community Schools Specialist I-Community Use SCHOOL/DEPARTMENT Community Services LOCATION Crossroads II, Cary, NC ...

Steadfast Health

Community Outreach Liaison

Raleigh, NC · On-site

Role As a Community Outreach Liaison at Steadfast Health, you'll be at the forefront of expanding ... Experience working with customer relationship management systems (Salesforce, HubSpot, etc.) or ...

Steadfast Health

Community Outreach Liaison

Raleigh, NC · On-site

Role As a Community Outreach Liaison at Steadfast Health, you'll be at the forefront of expanding ... Experience working with customer relationship management systems (Salesforce, HubSpot, etc.) or ...

TJT

TJT Talent Community

Durham, NC · On-site

Joining our Talent Community will allow us to keep you informed of important news and announcements ... A collaborative working atmosphere with a large team of experienced CPAs * Hybrid work is an option ...

Greystar

Community Manager - Aventura RTP

Durham, NC

Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant ...

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All JobsCommunity Worker JobsCommunity Worker Jobs in Raleigh, NC

Community Worker information

See Raleigh, NC salary details

$12

$20

$29

How much do community worker jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for community worker in Raleigh, NC is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.88 per hour, depending on experience, location, and employer.

What is a community worker?

A community worker typically collaborates with social service agencies to provide assistance to those in need. As a community worker, you may help individuals or families who are struggling financially, trying to overcome addiction, or looking for employment. Your job duties may include working with families to apply for housing assistance, finding potential employers for individuals and setting up job interviews, or setting up health care aides for those who are sick or elderly. Community workers may be employed by government agencies, community centers, or health care organizations.

How do community workers typically collaborate with local organizations and service providers?

Community Workers often serve as a bridge between community members and various local organizations or service providers. They regularly coordinate with healthcare providers, schools, housing authorities, and social service agencies to advocate for clients and connect them to essential resources. This collaboration may involve attending inter-agency meetings, organizing community events, or facilitating referrals, all while maintaining strong communication and trust with both clients and partners. Developing and nurturing these relationships is key to effectively supporting the diverse needs of the community.

What are the key skills and qualifications needed to thrive as a community worker, and why are they important?

To thrive as a Community Worker, you need a background in social work, community development, or a related field, often supported by a diploma or degree and relevant experience. Familiarity with case management systems, reporting tools, and sometimes certifications like First Aid or Mental Health First Aid are commonly required. Excellent communication, cultural sensitivity, and problem-solving skills are essential for building trust and effectively supporting diverse populations. These skills enable Community Workers to connect people with resources, advocate for clients, and foster positive change within communities.

What is the difference between Community Worker vs Social Worker?

AspectCommunity WorkerSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certification or associate degreeBachelor’s degree in social work (BSW) or related field; often requires licensure
Work EnvironmentCommunity centers, non-profit organizations, local agenciesHospitals, government agencies, private practices
Employer & Industry UsageNon-profits, community programs, local governmentHealthcare, social services, mental health organizations
Common Search & Comparison IntentUnderstanding roles, qualifications, and job dutiesCareer pathways, certification requirements, scope of work

Community Workers focus on local outreach, support, and resource connection within communities, often with less formal education. Social Workers have a broader scope, including clinical assessments and counseling, typically requiring a degree and licensure. Both roles serve community needs but differ in qualifications and responsibilities.

What does it mean to be a community worker?

A community worker is a professional who helps improve the well-being of community members by providing support, resources, and advocacy. They often work in social services, organize programs, and collaborate with local organizations to address community needs.
More about Community Worker jobs

What cities near Raleigh, NC are hiring for Community Worker jobs?

Cities near Raleigh, NC with the most Community Worker job openings:

Community Worker jobs near you
Infographic showing various Community Worker job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,865 per year, or $20.1 per hour.

Community Schools Specialist 1

WCPSS

Cary, NC • On-site

Full-time

Re-posted 8 days ago

Job description

Overview
POSITION TITLE (Oracle title)
COMMUNITY SCHOOLS SPECIALIST I
WORKING TITLE
Community Schools Specialist I-Community Use
SCHOOL/DEPARTMENT
Community Services
LOCATION
Crossroads II, Cary, NC
PAY GRADE
Noncertified Grade 26
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is available for a hybrid telework workweek
POSITION PURPOSE:
Responsible for coordinating community use rentals from reservation request through post-event follow-up. Handles client communications, including responding to needs and writing client reports and communicating client needs to other staff members. Explains clearly to clients the costs and details for community use events. Processes reservation requests and invoices for community use according to departmental guidelines. Documents monies received and applied toward community use reservations. Works within the school system to ensure deadlines for the clients are met.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Considerable knowledge of general office procedures and processes;
  • Considerable knowledge of computer functions including Microsoft Office, specifically, Microsoft Word, Excel, Power Point; Google Apps; ability to quickly learn proprietary software (Prism);
  • Excellent customer service skills;
  • Effective organizational skills;
  • Ability to liaise with cross-functional internal teams to improve the entire customer experience;
  • Ability to collect, track, and analyze large amounts of data;
  • Ability to minimize errors with attention to detail;
  • Ability to maintain proper records for accountability;
  • Ability to foster teamwork and to work in a team environment;
  • Ability to work independently, complete tasks, meet deadlines, without close supervision;
  • Adaptability, good time-management skills, and strong problem-solving skills'
  • Ability to coordinate event logistics;
  • Ability to follow procedures and established guidelines;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, external agencies, prospective and current rental clients, and the public.

EDUCATION, TRAINING, AND EXPERIENCE
  • Associate's degree in business, communications, marketing, or relevant field; AND
  • Two years successful work experience in general office, property rental, customer service, marketing, accounts management, bookkeeping or relevant experience.
  • An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job may be considered.

CERTIFICATION AND LICENSE REQUIREMENTS
  • Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:
  • Detail oriented, creative, and personable;
  • Proactive self-starter who understands business in general;
  • Excellent critical thinking skills with a service-minded, problem-solving attitude;
  • Ability to multi-task and manage multiple client accounts simultaneously.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Serves as the primary point of contact and creates, builds, and maintains strong long-term relationships with assigned clients.
  2. Assists in providing timely responses to customer requests through email, phone, online, screen-share, and in-person meetings.
  3. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis; follows-up with clients after an event to retain their business.
  4. Ensures the timely and successful processing and delivery of reservation confirmations and invoices according to customer needs and within departmental guidelines; establishes a timeline of performance.
  5. Maintains timely and accurate documentation of community use of facilities' records for all rental clients, including, but not limited to, government agencies, for-profit and non-profit agencies, central office departments, and individual schools.
  6. Collaborates and works with the Administrator when a client fails to meet/uphold contractual terms.
  7. Communicates and coordinates with schools and central services staff (energy management, security, maintenance, risk management, athletics, child nutrition services (CNS), etc.) to resolve conflicts, constraints, and concerns due to the scheduling and use of Wake County Public School System (WCPSS) facilities by non-school site-based groups.
  8. Meets clients' needs and deliverables according to contracted timelines.
  9. Ensures current certificates of liability insurance, signed confirmations, and payments for use are received prior to the event start date; documents monies received and applied toward community use events.
  10. Maintains broad knowledge of client accounts and WCPSS facilities.
  11. Escalates damages caused by client to community use team for resolution; works with the school, maintenance and operations, and/or third-party vendors to assess and repair/replace.
  12. Responsible for informing the Administrator whenever client fails to comply with contracted terms of use, including late or nonpayment.
  13. Maintains timely and accurate documentation of community use of facilities records; keeps team members apprised of potential issues, late payments, etc.; prepares weekly reports on account status to share with team members.
  14. Responsible for working with the community use team to assist new clients; develops and maintains positive relationships with new and existing clients, including visits to school sites to mee with school staff and clients; tours and inspects fields; proactively addresses school and/or client's concerns, and verifies space capacity.
  15. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This position operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners. The position, at times, must be able to come into direct contact with school system staff, staff members of external agencies, and the community. Work is considered light physical work, requiring the exertion of up to 20 pounds of force. Must be comfortable working under pressure in a fast-paced environment. The work requires driving automotive equipment.
EFFECTIVE DATE: 7/2026
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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