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Community Support Jobs in Calgary, AB (NOW HIRING)

Quadreal

Community Manager

Calgary, AB · On-site

Oversee and participate in the full leasing process; providing training and support to teams ... Establish and maintain relationships with community organizations, including local businesses that ...

Calgary Dream Centre

Community Case Manager

Calgary, AB · On-site

POSITION SUMMARY Reporting to the Director of Community, the Community Case Manager, is responsible ... Monitoring housing and providing support, advice, and direction while ensuring open communication

Calgary Dream Centre

Community Case Manager

Calgary, AB · On-site

POSITION SUMMARY Reporting to the Director of Community, the Community Case Manager, is responsible ... Monitoring housing and providing support, advice, and direction while ensuring open communication

Inn From The Cold

Family Support Worker

Calgary, AB · On-site

We are driven by our vision of a thriving community where every child and family has a safe and ... Position Title Family Support Worker * Job Type Full Time * Department Programs & Services

Inn From The Cold

Family Support Worker

Calgary, AB · On-site

We are driven by our vision of a thriving community where every child and family has a safe and ... Position Title Family Support Worker * Job Type Full Time * Department Programs & Services

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Community Support information

What is a community support worker?

A Community Support worker is a professional who helps individuals and groups within a community access resources, overcome challenges, and improve their well-being. They often work with vulnerable populations, providing emotional support, advocacy, and connections to services like housing, healthcare, and education. Community Support workers may work for non-profit organizations, government agencies, or healthcare providers and play a vital role in fostering inclusive and healthy communities.

What are the key skills and qualifications needed to thrive as a community support professional?

To thrive as a Community Support professional, you need a solid understanding of customer service principles, problem-solving abilities, and often a background in social work or human services. Familiarity with case management software, CRM platforms, and sometimes certifications like Certified Community Support Specialist (CCSS) are commonly required. Excellent communication, empathy, and patience are critical soft skills that help build trust and rapport with clients. These skills and qualifications ensure effective support, foster positive relationships, and help address community members' needs efficiently.

What are some common challenges faced by community support professionals and how can they be managed?

Community Support professionals often encounter challenges such as managing high volumes of inquiries, addressing sensitive issues with empathy, and maintaining a positive tone under pressure. Effective time management, strong communication skills, and utilizing support tools or knowledge bases can help manage these demands. Collaboration with other team members and ongoing training also play crucial roles in navigating complex or escalated situations, ensuring that community members receive timely and accurate assistance.

What is the difference between Community Support vs Social Worker?

AspectCommunity SupportSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsBachelor's or Master's degree in social work or related field; licensure often required
Work EnvironmentCommunity centers, schools, healthcare facilities, client homesHospitals, clinics, government agencies, community organizations
Employer & Industry UsageNonprofits, community programs, healthcare providersGovernment agencies, healthcare institutions, private practices
Common Search & Comparison IntentUnderstanding entry requirements and job scopeDifferences in roles, qualifications, and responsibilities

Community Support roles typically focus on providing assistance and resources to individuals in community settings, often with minimal formal credentials. Social Workers usually have advanced degrees and licensure, handling more complex cases and offering counseling. Both roles serve community needs but differ in qualifications, scope, and work environment.

What cities near Calgary, AB are hiring for Community Support jobs?

Cities near Calgary, AB with the most Community Support job openings:

Community Support jobs near you
Infographic showing various Community Support job openings in Calgary, AB as of August 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution.

COMMUNITY SUPPORT WORKER (COMPLEX NEEDS)

Calgary SCOPE

Calgary, AB

$20.26 - $26.30/hr

Full-time

Posted 14 days ago

Job description

COMMUNITY SUPPORT WORKER (COMPLEX NEEDS)


JOB SUMMARY

The Scope Society of Alberta is a not-for-profit agency that supports individuals with developmental disabilities as well as mental health concerns. Our complex needs programs provide individualized programming and assistance to adults with challenging needs and high behaviours. We are seeking coverage for a variety of shifts, including daytime, overnight and weekend coverage. The Scope Society of Alberta provides wraparound 24/7 support to these individuals in their homes and in the community.


Successful candidates hired into this program will receive specialized paid training and learning opportunities to develop, build on and maintain the skills necessary to support our individuals effectively. These will include CPI (Crisis Prevention and Intervention), ASIST (Applied Suicide Intervention Skills Training) and more, in addition to client-specific training.


RESPONSIBILITIES


As a Community Support Worker, you will be responsible to:

  • Promoting individual goals and aspirations
  • Supporting daily activities (e.g., volunteer, paid employment, leisure interests, transport clients to their appointments, etc.)
  • Providing mental health and behavioral support
  • Providing support to maintain health (i.e., attending medical appointment, medication administration, liaising with pharmacy, emotional support, etc.)
  • Providing aspects of home maintenance and supporting daily routines (meal preparation, cleaning, laundry, etc.)
  • Supporting the development and maintenance of meaningful relationships
  • Supporting choice, rights and responsibilities and promoting and facilitating empowerment


QUALIFICATIONS AND EXPERIENCE

  • Post-secondary education in a related field (e.g., diploma or degree in Disability Studies, Social Work, Psychology, etc.) along with 1 - 2 years of experience working with adults with developmental disabilities who have a dual diagnosis (an accompanying mental health diagnosis) or an equivalent combination.
  • Ability to work in a team environment. Strong communication and organizational skills and the ability to establish collaborative and effective relationships with others are required for this position.
  • Ability to work in a high-stress environment where crisis situations may be imminent, utilizing strong crisis intervention and prevention skills as well as sound knowledge of mental health diagnoses and developmental disabilities to react and intervene appropriately and safely.
  • Training in First Aid and CPR, CPI (Crisis Prevention and Intervention Training) and Vecova Medication Administration are an asset.
  • Provision of a criminal record check with vulnerable sector check is required for all employees prior to starting shifts.


We offer a supportive team environment, flexible hours, training, and competitive wages and benefits.


Hours of shifts may vary depending on client, but typical shifts are as follows:

  • 9 AM to 5 PM (day shift)
  • 5 PM to 9 PM (evening shift)
  • 9 PM to 9 AM (overnight shift, either awake for 12 hours or sleeping for 8 of 12 hours depending on client)


HOW TO APPLY

Interested applicants are invited to submit a cover letter and resume via e-mail quoting Position #CSTCN826 to:

Human Resources - Email - employment@scopesociety.ca (no spaces)


We thank all candidates for their interest. Only candidates selected for an interview will be contacted.

Apply