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Community Support Associate Jobs in Saint Louis, MO

Support Associate

Des Peres, MO · On-site

$16.75 - $21.75/hr

... communities in Peru, we are committed to giving back in meaningful ways to those in need. Role ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

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Community Support Associate information

See Saint Louis, MO salary details

$12

$16

$20

How much do community support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for community support associate in Saint Louis, MO is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.22 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What job categories do people searching Community Support Associate jobs in Saint Louis, MO look for?

The top searched job categories for Community Support Associate jobs in Saint Louis, MO are:

What cities near Saint Louis, MO are hiring for Community Support Associate jobs?

Cities near Saint Louis, MO with the most Community Support Associate job openings:

Infographic showing various Community Support Associate job openings in Saint Louis, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,288 per year, or $17 per hour.

Community Support Specialist I - Associates - multiple locations

BJC HealthCare

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


BJC Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers


Job description

Additional Information About the Role

We are excited to announce a Community Outreach Case Worker position with a sign-on bonus of up to $1500. This is a full-time role, requiring 40 hours per week, where you will assist clients by connecting them to vital community resources, including housing and food assistance.
Opportunities exist in our North, Central and South territories. 

Key details of the position include:

- Daily work in the community with clients

- Monday to Friday schedule (day shift) no on-call, nights, weekends, or holidays required

- Local travel is necessary; candidates must have a personal, reliable vehicle with valid insurance; mileage reimbursement available

- A valid CLASS E or CLASS D driver’s license is required, must be obtained two weeks prior to starting

- Transportation of clients in your personal vehicle will be part of the role

- Face-to-face meetings with clients, including visits to their homes

- Related experience with individuals facing mental health challenges is strongly preferred but not required

- You will work with individuals experiencing severe mental health issues and will carry a variable caseload

- In-depth training will be provided during the first 90 days to prepare you for this role, emphasizing quick learning and technology proficiency

This position offers a unique opportunity to make a meaningful impact in the community.


Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties.  As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.  


Preferred Qualifications

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

Responsibilities

  • Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
  • Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
  • Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
  • Minimum Requirements

    Education

  • Associate's Degree
  • - Human Services or related

    Experience

  • <2 years
  • Supervisor Experience

  • No Experience
  • Licenses & Certifications

  • Class D (IL) or Class E (MO)

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Qualifications:

    Role Purpose

    Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

    Responsibilities

  • Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
  • Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
  • Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
  • Minimum Requirements

    Education

  • Associate's Degree
  • - Human Services or related

    Experience

  • <2 years
  • Supervisor Experience

  • No Experience
  • Licenses & Certifications

  • Class D (IL) or Class E (MO)
  • Education:UNAVAILABLEEmployment Type: FULL_TIME

    What BJC Healthcare employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    BJC Healthcare logo

    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US