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Community Success Manager Jobs in Colorado (NOW HIRING)

Trimble

Customer Success Manager

Westminster, CO

This Customer Success Manager position will help enable communities to design, build, operate, and maintain their assets and infrastructure through GIS-centric solutions. You will make a tangible ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

This Customer Success Manager position will help enable communities to design, build, operate, and maintain their assets and infrastructure through GIS-centric solutions. You will make a tangible ...

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

... serve their communities. We believe technology plays a crucial role in the success of the human ... About the Job:  As a Customer Success Manager at Radicle Health you will be responsible for ...

Frontsteps

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more ... Product usage and feature adoption rates within your communities. * Customer Satisfaction: CSAT and ...

Kinective

Customer Success Manager

Golden, CO · On-site

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

FRONTSTEPS

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more ... Product usage and feature adoption rates within your communities. * Customer Satisfaction: CSAT and ...

NavVis

Customer Success Manager

Denver, CO

$53K - $88K/yr

THE OPPORTUNITY We're looking for a Customer Success Manager responsible for our Community Segment, who genuinely enjoys building relationships, solving real problems, and helping clients get the ...

Datadog

Customer Success Manager - Denver

Denver, CO · Hybrid

As a Customer Success Manager, you will proactively drive new product attachment and effective ... An inclusive company culture, opportunity to join our Community Guilds * Intra-departmental mentor ...

Kiln

Member Success Manager

Littleton, CO · On-site

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Madwire

Marketing Success Manager

Fort Collins, CO · On-site

$55K - $60K/yr

At Madwire, we believe that when small businesses grow, their local communities glow. We provide ... As a Marketing Success Manager, you are the bridge between our proprietary Marketing 360 technology ...

Datadog

Customer Success Manager - Denver

Denver, CO · On-site

$89K - $118K/yr

As a Customer Success Manager, you will proactively drive new product attachment and effective ... An inclusive company culture, opportunity to join our Community Guilds * Intra-departmental mentor ...

Kiln

Member Success Manager

Littleton, CO · Hybrid

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Kiln

Member Success Manager

Littleton, CO · On-site

Our community lifts individuals, facilitates learning, and is creating a collective that is capable ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

Trustpilot

Senior Customer Success Manager

Denver, CO · On-site

$95K - $110K/yr

As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for ... you and your community * Rich learning and development opportunities supported though the ...

Frontsteps

Enterprise Customer Success Manager

Denver, CO · On-site

$59K - $70K/yr

POSITION OVERVIEW FRONTSTEPS builds the operating system for community management -- software that ... We are looking for an Enterprise Customer Success Manager who is ready to own a portfolio of our ...

FRONTSTEPS

Enterprise Customer Success Manager

Denver, CO · On-site

$59K - $70K/yr

POSITION OVERVIEW FRONTSTEPS builds the operating system for community management -- software that ... We are looking for an Enterprise Customer Success Manager who is ready to own a portfolio of our ...

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All JobsCommunity Success JobsCommunity Success Manager JobsCommunity Success Manager Jobs in Colorado

Community Success Manager information

See Colorado salary details

$32.6K

$62K

$97.3K

How much do community success manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for community success manager in Colorado is $61,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Community Success Manager (CSM) typically earns between $50,000 and $80,000 annually, depending on experience, location, and company size. Senior or specialized CSMs can earn over $100,000, especially in tech or SaaS industries, often with performance bonuses and benefits.

How does a Community Success Manager typically collaborate with cross-functional teams to enhance member engagement?

Community Success Managers often work closely with marketing, product, and customer support teams to develop and execute strategies that boost member engagement. They gather feedback from the community, share insights with relevant departments, and help tailor initiatives or content to better meet member needs. This collaborative approach ensures that community programs align with broader organizational goals, driving both satisfaction and retention. Regular meetings and transparent communication are key aspects of successful cross-team collaboration in this role.

What are Community Success Managers?

Community Success Managers are professionals responsible for fostering positive relationships within a company's online or offline community. They engage with members, provide support, gather feedback, and help ensure users have a satisfying experience. Their role often includes organizing events, moderating discussions, and collaborating with other teams to address community needs. Ultimately, they work to build loyalty and drive the overall growth and health of the community.

What jobs in the US pay 300,000 a year?

Community Success Managers typically do not earn $300,000 annually; such high salaries are more common in executive roles like Chief Executive Officers, investment bankers, or specialized medical professionals. Senior roles in technology, finance, or law may also reach this level with experience and bonuses. Achieving this salary often requires advanced skills, extensive experience, and leadership responsibilities.

What is the difference between Community Success Manager vs Customer Success Manager?

AspectCommunity Success ManagerCustomer Success Manager
Required CredentialsTypically requires a background in community management, communications, or related fields; certifications in community engagement are a plus.Often requires a degree in business, marketing, or related fields; certifications in customer success or account management are common.
Work EnvironmentFocuses on managing online communities, social platforms, and fostering engagement.Works directly with clients to ensure product adoption and satisfaction, often in a corporate setting.
Employer & Industry UsageUsed by tech companies, SaaS providers, and organizations emphasizing community building.Common across SaaS, tech, and service industries focusing on client retention.

The Community Success Manager primarily concentrates on building and nurturing online communities and engagement, while the Customer Success Manager focuses on maintaining client relationships and ensuring product success. Both roles require strong communication skills but differ in their core responsibilities and work environments.

Is being a CSM hard?

Being a Community Success Manager (CSM) can be challenging as it involves managing customer relationships, resolving issues, and ensuring client satisfaction, often requiring strong communication, problem-solving skills, and familiarity with customer management tools. The role may also demand multitasking and adapting to different client needs, but it can be rewarding for those with interpersonal skills and a proactive approach.

Will AI replace CSM?

AI cannot fully replace Community Success Managers, as their role involves building relationships, understanding community needs, and providing personalized support that requires emotional intelligence and human judgment. AI tools can assist CSMs by automating routine tasks and analyzing data, but the core responsibilities of engagement and relationship management remain human-centered. Success in this role often depends on strong communication skills, empathy, and adaptability, which are difficult for AI to replicate fully.

What are the key skills and qualifications needed to thrive as a Community Success Manager, and why are they important?

To thrive as a Community Success Manager, you need strong communication, conflict resolution, and community engagement skills, often supported by a degree in communications, marketing, or a related field. Familiarity with community management platforms, CRM systems, and analytics tools is typically required. Empathy, leadership, and problem-solving abilities set outstanding professionals apart in this role. These skills are essential for fostering active, positive communities that drive brand loyalty and user retention.
What are popular job titles related to Community Success Manager jobs in Colorado? For Community Success Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Community Success Manager jobs in Colorado look for? The top searched job categories for Community Success Manager jobs in Colorado are:
What cities in Colorado are hiring for Community Success Manager jobs? Cities in Colorado with the most Community Success Manager job openings:
Community Success Manager jobs near you
Infographic showing various Community Success Manager job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,974 per year, or $29.8 per hour.
Customer Success Manager

Customer Success Manager

Planisware

Denver, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

What you'll do
The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer satisfaction and accountable for meeting annual quota targets through acquiring additional revenue streams and inhibiting churn.
Responsabilities:
  • Responsible for managing assigned accounts as the face of the organization to clients
  • Develop and nurture trusted advisor relationships with key customer stakeholders and executive sponsors.
  • Work with customer teams including project management offices, process owners, trainers, change management teams, business sponsors and other key stakeholders to ensure they are using Planisware to its fullest
  • In collaboration with each customer, develop Planisware roadmap for both short- and long-term usage; obtain buy-in with customer. Responsible for execution of roadmap
  • Manage contracts and all contract negotiations for statements of work for professional services, master service agreements, SaaS agreements, contract renewals, amendments, etc
  • Identify and develop an in-depth understanding of each sales prospect within assigned accounts, their buying and organizational influences, and their decision-making processes
  • Develop new business within assigned accounts, including opening new opportunities and expanding licenses to meet sales quotas, while ensuring all competitive activities within the account are identified and addressed in order to prevent attrition
  • Give in-person and web-meeting presentations to high-level executives
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics (e.g. quarterly sales results, annual forecasts, and Net Promoter Score), and report on account status
  • Work with cross-functional teams within Planisware including product development, support, professional services, sales and marketing to support customer success; communicate improvement suggestions and market research to management

What is expected from you
Qualifications required:
  • BA/BS and 5 years minimum selling and/or customer success manager of enterprise software and service solutions
  • A proven track record of account penetration, growth, and revenue recognition
  • Proven experience in one of the following applications: enterprise software, PPM software, or Portfolio Management
  • Strong written and oral communication skills
  • Willingness to travel (US and international)
  • Self-motivated and enthusiastic; capable of working alone or with a team
  • USA Citizenship or equivalent employment authorization

Preferred qualifications:
  • Experience in the area of new product development, research & development management, resource management and project control and engineering solutions
  • Previous experience working in a fast-paced emerging organization
  • Experience selling at the executive level
  • Evidence in identifying business needs, translating into technical gaps, and conveying software solutions to resolve the original needs

Benefits
  • 3 weeks paid vacation
  • Paid holidays
  • Up to 4 months maternity leave
  • Life, short and long-term disability insurance
  • Company annual kick-off trip
  • 401(k) plan with company variable contribution
  • Health, dental, and vision insurance
  • FSA plan, including employer contribution
  • Cell phone and internet allowances
  • Quarterly events/monthly happy hour
  • Company charitable donation match
  • Community outreach
  • Tuition assistance program
  • Graduate program

Apply