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Andwell Health Partners

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How much do community service navigator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for community service navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

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Infographic showing various Community Service Navigator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Client Services Navigator - Community Services

Norwich, CT • On-site

Thames Valley Council for Community Action, Inc.
Non-Profits • 201 - 500 employees
Learn more about Thames Valley Council for Community Action, Inc.external

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description


The Client Services Navigator-Community Services provides universal intakes, assessments, referral to TVCCA programs, application assistance for DSS programs, and information and referral services to clients in need of general case management services. Client Services Navigators work with the department's Energy Assistance, Financial Literacy, and SNAP Outreach staff to provide comprehensive services to TVCCA's eligible client base. They are responsible for following up on all referrals as well as providing ongoing, outcome-oriented case management. This position must utilize TVCCA's Tribeware case management software and become knowledgeable of the Results Oriented Management Accountability (ROMA) as well as the Human Services Infrastructure service model. TVCCA operates under these two management principals and all employees must understand and adopt them.
TVCCA offers a generous benefits package including;
  • 403B Retirement Plan
  • Medical, Dental, Vision, Life & Accidental Death benefits, short-term disability, long-term disability and voluntary benefits
  • 13 paid Holidays, vacation/sick time

Required Skills
  • Bachelor's Degree plus two years of related work experience, or Associates Degree plus four years of related work experience, or High School Diploma and five years related work experience.
  • Experience providing strength-base case management services to singles and families.
  • Demonstrate a history of working with minimal supervision in a mature manner.
  • Excellent computer skills (Microsoft Office Suite, Excel, Access and Publisher).
  • Strong communication skills, bi-lingual preferred.
  • Possess a valid driver's license and daily access to a reliable and insured motor vehicle
Thames Valley Council for Community Action logo

About Thames Valley Council for Community Action

Sourced by ZipRecruiter

TVCCA is a private, non-profit Community Action Agency, incorporated in 1965. We are well recognized as a community leader – and partner – in advocating for and meeting the needs of the region’s economically and otherwise disadvantaged citizens.

Industry

Non-profits

Company size

201 - 500 Employees

Headquarters location

Jewett City, CT, US

Year founded

1965

Social media

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