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Community Outreach Program Manager Jobs in Florida

WSP

Community Outreach Specialist

Ocoee, FL · On-site

Work with construction project managers to identify and help manage information related to ... Promote Turnpike programs and initiatives by establishing, developing, and maintaining contact with ...

WSP

Community Outreach Specialist

Ocoee, FL · On-site

Work with construction project managers to identify and help manage information related to ... Promote Turnpike programs and initiatives by establishing, developing, and maintaining contact with ...

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Community Outreach Program Manager information

What does a community outreach program manager do?

A Community Outreach Program Manager is responsible for developing, implementing, and overseeing programs that engage and support communities. They work with local organizations, stakeholders, and the public to identify community needs, build relationships, and create initiatives that promote positive change. Their duties often include planning events, managing volunteers, securing funding, and measuring program effectiveness. Ultimately, they serve as a bridge between organizations and the communities they aim to help.

What are the key skills and qualifications needed to thrive as a community outreach program manager?

To thrive as a Community Outreach Program Manager, you need expertise in program development, community engagement, and project management, often supported by a relevant bachelor's degree. Familiarity with CRM software, data analytics tools, and event management platforms is typically required. Outstanding interpersonal skills, cultural competency, and persuasive communication help build trust and foster partnerships within diverse communities. These skills and qualities are crucial for effectively mobilizing resources, achieving outreach goals, and sustaining impactful community initiatives.

What are some common challenges faced by community outreach program managers, and how can they be addressed?

Community Outreach Program Managers often encounter challenges such as engaging hard-to-reach populations, balancing multiple stakeholder interests, and managing limited resources. To address these, it's important to develop strong communication and relationship-building skills, utilize data-driven strategies to identify community needs, and foster partnerships with local organizations. Flexibility and adaptability are key, as priorities may shift based on community feedback and program outcomes.

What is the difference between Community Outreach Program Manager vs Community Engagement Coordinator?

AspectCommunity Outreach Program ManagerCommunity Engagement Coordinator
CredentialsBachelor's degree in social sciences, communications, or related field; experience in program managementBachelor's degree often preferred; focus on communication and relationship-building skills
Work EnvironmentNonprofit organizations, government agencies, community programsNonprofits, community centers, local government
Primary FocusPlanning, implementing, and managing outreach programsBuilding relationships and engaging community members
Common TasksDeveloping outreach strategies, managing teams, reportingOrganizing events, communicating with stakeholders, fostering community involvement

The Community Outreach Program Manager typically oversees outreach initiatives, requiring management skills and strategic planning. In contrast, the Community Engagement Coordinator focuses on direct community interaction and relationship-building. Both roles are vital in community-focused organizations but differ mainly in scope and responsibilities.

What degree do you need for community outreach program manager?

A community outreach program manager typically needs a bachelor's degree in fields such as social work, public relations, communications, or a related area. Some roles may prefer or require a master's degree or relevant certifications, along with strong interpersonal and organizational skills.

What cities in Florida are hiring for Community Outreach Program Manager jobs?

Cities in Florida with the most Community Outreach Program Manager job openings:

Infographic showing various Community Outreach Program Manager job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Community Outreach Specialist

Orlando, FL • On-site

The Coalition for the Homeless of Central Florida
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about The Coalition for the Homeless of Central Floridaexternal

$19/hr

Full-time

Posted 23 days ago

Job description

POSITION: Community Outreach Specialist
REPORTS TO: Community Outreach Program Manager
STATUS: Full Time - Hourly – Non-Exempt
OVERVIEW: The Community Outreach for Families Specialist identifies, engages, and builds rapport with homeless families throughout the tri-county areas of Orange, Osceola, and Seminole Counties. This role assists families in breaking the cycle of homelessness by transitioning them from accessing services to being effectively linked with essential social supports and rapidly obtaining permanent housing. The role provides individualized, client-centered support by developing and implementing service plans that address housing barriers, increase income, and identify safe, temporary housing options until permanent housing is secured.
KEY RESPONSIBILITIES:
  • Conduct community-based outreach using the outreach vehicles 3–5 days per week.
  • Perform program enrollment for new families during initial community outreach visits.
  • Ensure families are oriented to community outreach practices, expectations, and protocols.
  • Provide supportive services in a nonjudgmental, client-centered manner.
  • Provide information, referrals, service linkages, and advocacy to support access to community resources.
  • Assist clients in obtaining required documentation and benefits, including state identification, birth certificates, Social Security benefits, and disability income.
  • Identify and facilitate access to appropriate housing options, including bridge housing, subsidized housing, Section 8, VASH, permanent supportive housing, affordable housing, market-rate housing, and other available housing resources.
  • Register each guest in Housing Connector as a housing resource and maintain an accurate, up-to-date housing profile.
  • Maintain accurate and timely client records, including case notes and HMIS data entry.
  • Prepare case-related documentation and reports, including outcomes, successes, and challenges.
  • Generate and submit required client data for monthly reporting.
  • Maintain complete, accurate, and compliant documentation of service objectives, outcomes, and service delivery in accordance with federal, state, and local requirements.
  • Provide follow-up and housing retention services and maintain required supporting documentation in client files.
  • Provide housing stabilization services for a minimum of twelve (12) months after the client has identified and secured a housing unit.
  • Conduct outreach to community partners, business owners, and service providers to identify new and existing resources that support families’ access to employment, supportive services, and housing.
  • Respond to community requests for outreach interventions and support.
  • Participate in required meetings, trainings, and professional development activities.
  • Network and collaborate with partner agencies, churches, food pantries, shelters, and local community organizations.
  • Coordinate intake processes through effective family referrals and interagency collaboration.
  • Create weekly supply lists and complete supply procurement runs as needed.
  • Arrange transportation for clients as required.
  • Coordinate weekly hotel folios with hotel managers to ensure timely and accurate payment for services.
  • Coordinate housing services with Housing Specialists to support timely exits from shelter to permanent housing.
  • Monitor shelter length of stay and participate in periodic case conferencing.
  • Coordinate with Housing Stability Case Managers to support exit planning, permanent housing placement, and successful transitions into the community.
  • Collaborate with and support community service providers by delivering high-quality technical assistance, program support, and training.
  • Maintain confidentiality of client information and records in accordance with applicable laws and agency policy.
  • Utilize outreach vehicles safely and in accordance with agency transportation policies.
  • Maintain regular communication with supervisor regarding outreach activity, client needs, and program challenges.
  • Ensure timely follow-up with referred families and active clients to promote engagement and housing progress.
  • Conduct weekly bridge hotel visits with clients to monitor guest journey plan.
  • All outreach efforts must be conducted in pairs with another staff member to ensure safety.
  • Staff are not permitted to conduct home visits, tabling events, or outreach efforts alone under any circumstances.
  • Coordinate scheduling of visits in advance to ensure proper staff coverage and safety protocols are followed.
  • Staff may only use agency vehicles for home visits or work-related travel.
  • Staff may transport guests in agency’s vehicle only.
  • Perform other duties as assigned by the Program Manager.
QUALIFICATIONS:
  • Bachelor’s degree in human services, social work, psychology, or a related field required.
  • Prior experience in case management, housing navigation, homelessness services, or related human services work preferred.
  • Ability to work flexible hours, including evenings and weekends, as required by community outreach and program needs.
  • Valid Florida driver’s license required.
  • Ability to travel throughout assigned service areas for community outreach activities.
  • Ability to successfully complete an FBI Level 2 background screening with fingerprinting.
  • Must pass a Motor Vehicle Record (MVR) check.
  • Staff must be approved and listed on the agency’s insurance policy prior to operating any agency’s vehicle.
REQUIRED SKILLS:
  • Strong relationship-building and communication skills with a customer service-oriented approach.
  • Ability to learn and apply evidence-based and best-practice models, including Housing-Focused, Mental Health Recovery, Harm Reduction, and Trauma-Informed Care.
  • Strong written and verbal communication skills, with the ability to document services clearly and professionally.
  • Knowledge of and experience working with HMIS, spreadsheets, and other data management systems.
  • Ability to engage families experiencing crisis in a calm, empathetic, and professional manner.
  • Strong organizational and time management skills with the ability to manage multiple cases, deadlines, and competing priorities.
  • Ability to work independently in field-based settings while exercising sound judgment.
  • Ability to solve problems, adapt quickly, and respond effectively to changing client and community needs.
  • Ability to collaborate effectively with internal staff, landlords, agencies, and community partners.
  • Ability to maintain accurate documentation and meet reporting deadlines.
  • Ability to maintain professionalism, confidentiality, and appropriate boundaries at all times.
Disclaimer: This job description does not imply that these are the only duties to be performed by the employee in this position. The employee will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments. This description excludes the marginal functions of the position that are incidental to essential job duties. All duties, responsibilities, and requirements are vital to the job. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

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