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Community Health Worker Jobs in Rochester, NY (NOW HIRING)

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Community Health Worker information

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$13

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How much do community health worker jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for community health worker in Rochester, NY is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.65 per hour, depending on experience, location, and employer.

What is a community health worker?

Community health workers (CHWs) are frontline public health professionals who serve as a bridge between communities and healthcare systems. They help individuals access health services, provide education about healthy behaviors, and advocate for community needs. CHWs often work in underserved areas, offering support, resources, and assistance with navigating complex healthcare processes. Their roles may include outreach, health education, basic health screenings, and connecting people to medical or social services.

What is a community health worker?

As a community health worker (CHW), you serve people in communities that have limited access to medical care. You reach out to people who are uninsured or underinsured and connect them with the medical services they need. Your job is to provide basic care for underserved people, particularly women, children, and migrant workers. Your job duties include finding treatment for minor illnesses, offering family planning services, and teaching health education like nutrition, hygiene, sanitation, and disease prevention.

What are some typical challenges community health workers face when building trust within the communities they serve?

Community Health Workers often encounter challenges such as overcoming cultural or language barriers, addressing skepticism about healthcare systems, and building rapport with individuals who may have had negative past experiences. Success in this role relies on patience, cultural sensitivity, and strong communication skills to establish credibility and foster lasting relationships. Regular presence in the community and collaboration with local leaders can help Community Health Workers effectively address these challenges and become trusted resources.

What are the key skills and qualifications needed to thrive as a community health worker, and why are they important?

To thrive as a Community Health Worker, you need a foundational understanding of community health principles, cultural competence, and often a certificate or associate degree in health or human services. Familiarity with data collection tools, case management software, and health education resources is typically required. Strong interpersonal communication, problem-solving, and advocacy skills help build trust and effectively support diverse populations. These skills are essential for promoting health equity, connecting communities to resources, and improving overall public health outcomes.

What is the difference between Community Health Worker vs Medical Assistant?

AspectCommunity Health WorkerMedical Assistant
CredentialsOften requires a high school diploma or equivalent; certifications like CHW are commonHigh school diploma or GED; certification programs available but not always required
Work EnvironmentCommunity settings, clinics, public health programsMedical offices, clinics, hospitals
Employer & IndustryPublic health agencies, community organizationsHospitals, outpatient clinics, physician offices

While both roles support healthcare delivery, Community Health Workers focus on community outreach and education, often working in public health settings, whereas Medical Assistants primarily support clinical tasks in medical offices. Understanding these differences helps in choosing the right career path or job search focus.

What are examples of community health workers?

Examples of community health workers include outreach workers, health educators, case managers, and peer supporters who provide health education, assist with access to healthcare services, and support disease prevention in their communities. They often work in clinics, community centers, or outreach programs and may require training or certification depending on the region.

What are the job duties of a community health worker?

Community health workers assist individuals and communities in accessing healthcare services, providing health education, and supporting disease prevention efforts. They often conduct outreach, help clients navigate healthcare systems, and may collect health data, requiring good communication skills and cultural competence. Their duties support improving public health outcomes and often involve working in community settings or clinics.
More about Community Health Worker jobs

What are the most commonly searched types of Community Health Worker jobs in Rochester, NY?

The most popular types of Community Health Worker jobs in Rochester, NY are:

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For Community Health Worker jobs in Rochester, NY, the most frequently searched job titles are:

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The top searched job categories for Community Health Worker jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Community Health Worker jobs?

Cities near Rochester, NY with the most Community Health Worker job openings:

Community Health Worker jobs near you
Infographic showing various Community Health Worker job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,243 per year, or $21.3 per hour.

CHW Navigator - CRC

Ibero-American Action League, Inc.

Rochester, NY

$18.75 - $24.50/hr

Full-time

Re-posted 15 days ago

Job description

Description

Position Summary:


The Community Health Worker- Navigator is responsible for conducting Health-Related Social Needs (HRSN) Screenings within the Social Care Network (SCN) to identify unmet needs and ensure members are appropriately referred for further support. This role requires accurate data entry in the assigned platform, confirmation of Medicaid eligibility, obtaining informed consent, and proper documentation for Medicaid-billable services. The Community Health Worker- Navigator is often the first point of contact for members and plays a critical role in ensuring timely connection to Enhanced Care Management.


Essential Duties and Responsibilities:

  • Accept referrals and initiate screenings after confirming Medicaid status and SCN eligibility.
  • Search for members in the designated platform; create or update member profiles as appropriate.
  • Verify consent status and obtain new consent if required.
  • Administer the HRSN Community Health Worker- Navigator, reading questions aloud and documenting responses accurately.
  • Manage sensitive questions (e.g., interpersonal violence) with discretion, documenting "declined" or "not asked" responses as appropriate.
  • Track and document time spent, participants involved, and any declined screenings.
  • Submit completed screenings in designated platform for review.
  • Conduct re-screening only when a major life event has occurred (e.g., hospitalization, housing change, incarceration, loss of benefits).
  • Document reasons for re-screening, date/time, and duration.
  •  Accept referrals in assigned software system and conduct outreach (3 attempts within 5 business days).
  • Engage members, confirm needs, and obtain consent.
  • Complete Eligibility Assessment to determine Standard vs. Enhanced Services.
  • Connect members to community resources or Enhanced CM agencies.
  • Document all steps and close or transition cases as appropriate.
  • Submit units for reimbursement per the approved fee schedule.
  • Refer members with unmet needs to Enhanced Care Management using the Assigned software system referral process.
  • Document needs and context in the referral description to ensure continuity of care.


Requirements

Qualifications:

  • High School Diploma or equivalent required or associate's degree in human services, preferred.
  • One (2) year of experience in case management, health care coordination, or community health preferred.
  • Bilingual (English/Spanish) strongly preferred.
  • Strong organizational, documentation, and data-entry skills with attention to detail.
  • Ability to engage with diverse populations professionally and empathetically.


Core Competencies:

  • Accuracy & Compliance: Ensures proper documentation for Medicaid-billable services.
  • Member-Centered Engagement: Builds rapport, obtains informed consent, and handles sensitive topics with care.
  • Collaboration: Works closely with Navigators, Eligibility Specialists, and Enhanced Care Management partners.
  • Confidentiality: Adheres to HIPAA, agency, and funder compliance requirements.


Physical Demands:


The position does require occasional standing, squatting, lifting of up to approximately 10 lbs. and frequent sitting.


By Signing below I have received, read, understand and will comply with the above job description:



Employee Signature: ______________________________________________ Date: _________________________



The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. 




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