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Community Engagement Marketing Manager Jobs (NOW HIRING)

Pathstream

Senior Engagement Marketing Manager

Senior Engagement Marketing Manager Pathstream |Marketing | New York, NY (Remote or Hybrid) Role/Department Overview: This is a full-time, exempt position and reports to the Head of Product and ...

Pathstream

Senior Engagement Marketing Manager

Senior Engagement Marketing Manager Pathstream |Marketing | New York, NY (Remote or Hybrid) Role/Department Overview: This is a full-time, exempt position and reports to the Head of Product and ...

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$24.5K

$70.5K

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How much do community engagement marketing manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for community engagement marketing manager in the United States is $70,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a community engagement marketing manager do?

A Community Engagement Marketing Manager is responsible for building and maintaining relationships between a brand or organization and its community. They create and implement strategies to engage audiences through events, social media, partnerships, and other outreach efforts. Their goal is to foster positive interactions, increase brand awareness, and encourage community participation. They often collaborate with marketing, communications, and public relations teams to ensure messaging is consistent and impactful.

What are the key skills and qualifications needed to thrive as a community engagement marketing manager?

To thrive as a Community Engagement Marketing Manager, you need expertise in marketing strategy, community outreach, event planning, and data analysis, often supported by a degree in marketing, communications, or a related field. Familiarity with CRM platforms, social media management tools, email marketing systems, and analytics software is typically required. Strong interpersonal skills, creativity, and the ability to build authentic relationships help set top performers apart in this role. These skills are essential for effectively engaging communities, driving brand loyalty, and achieving organizational goals through targeted outreach and impactful campaigns.

How does a community engagement marketing manager typically collaborate with other departments to maximize campaign impact?

Community Engagement Marketing Managers frequently work cross-functionally with teams such as communications, product, and customer support to ensure cohesive messaging and effective outreach. Regular coordination with these departments helps align community initiatives with broader marketing goals, gather feedback, and address community concerns in real-time. This collaborative approach fosters a unified brand voice and allows for more dynamic, responsive campaigns that resonate with target audiences.

What is the difference between Community Engagement Marketing Manager vs Community Relations Coordinator?

AspectCommunity Engagement Marketing ManagerCommunity Relations Coordinator
Primary FocusDeveloping marketing strategies to engage communities and promote brand awarenessBuilding and maintaining positive relationships with community members and organizations
Required SkillsMarketing, communication, event planning, social mediaPublic relations, communication, community outreach
Work EnvironmentMarketing departments, event venues, community eventsNonprofits, local government, community centers
Common CertificationsMarketing certifications, community engagement trainingPublic relations, community outreach certifications

The Community Engagement Marketing Manager focuses on creating marketing strategies to connect with communities and enhance brand visibility, often working within marketing teams. In contrast, the Community Relations Coordinator emphasizes building relationships and managing community interactions, typically within nonprofit or government settings. Both roles require strong communication skills but differ in their core objectives and work environments.

What cities are hiring for Community Engagement Marketing Manager jobs?

Cities with the most Community Engagement Marketing Manager job openings:

What states have the most Community Engagement Marketing Manager jobs?

States with the most job openings for Community Engagement Marketing Manager jobs include:

What are popular job titles related to Community Engagement Marketing Manager jobs?

For Community Engagement Marketing Manager jobs, the most frequently searched job titles are:

Infographic showing various Community Engagement Marketing Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,523 per year, or $33.9 per hour.

Community Engagement, Marketing & Partnerships Manager

Philadelphia, PA • On-site

The Family Practice & Counseling Services Network
See more jobs at The Family Practice & Counseling Services Networkexternal

$50K - $75K/yr

Full-time

Posted 14 days ago

Key responsibilities

  • Develop and execute community engagement strategies to increase awareness of FPCSN services and generate new patient referrals.

  • Lead community-based initiatives and outreach efforts to reconnect inactive patients and promote FPCSN services.

  • Support marketing and brand visibility activities through grassroots campaigns, distribution of promotional materials, and digital content creation.

Job description


POSITION SUMMARY:

The Community Engagement Marketing & Partnerships (CEMP) Manager will lead FPCSN's community engagement, grassroots marketing, external partnership, and outreach strategies to strengthen the Network's presence within the communities it serves. Working collaboratively with health center leadership, staff, patients, community organizations, and external stakeholders, the CEMP Manager will develop and implement initiatives designed to increase awareness of FPCSN services, attract new patients, strengthen relationships with existing patients, reduce patient attrition, and connect community members with accessible, comprehensive healthcare.

The CEMP Manager will serve as a key representative of FPCSN throughout Philadelphia, cultivating relationships with community organizations, healthcare and social service providers, schools, elected officials, businesses, neighborhood associations, faith-based organizations, housing communities, and other strategic partners. The CEMP Manager will also support FPCSN's marketing and brand visibility efforts, ensuring that outreach activities translate into measurable community engagement, referrals, patient acquisition, retention, and organizational growth.


LOCATION:

This is a hybrid position based at our Abbottsford Falls location: 4700 Wissahickon Ave, Philadelphia PA 19144


ESSENTIAL DUTIES & RESPONSIBILITIES:

Community Engagement & Patient Growth

  • Develop and execute a Network-wide community engagement strategy aligned with FPCSN's strategic priorities, service lines, patient access goals, and community needs.
  • Lead community-based initiatives designed to increase awareness of FPCSN services and generate new patient referrals and appointments.
  • Develop targeted outreach strategies for neighborhoods surrounding FPCSN health centers, school-based health centers, and priority service areas.
  • Identify opportunities to reconnect former or inactive patients with FPCSN services in collaboration with Operations, Outreach & Enrollment, clinical teams, and other appropriate departments.
  • Develop initiatives that strengthen patient loyalty, trust, and connection to FPCSN and support improved patient retention.
  • Identify barriers contributing to patient attrition, access challenges, or underutilization of services and elevate trends and recommended interventions to leadership.
  • Coordinate outreach efforts around new services, expanded appointment availability, patient portal adoption, self-scheduling, insurance enrollment, preventive health initiatives, and other Network priorities.
  • Ensure community engagement activities include clear pathways for community members to become FPCSN patients or reconnect with care.

 

Marketing & Brand Visibility

  • Support the development and implementation of FPCSN's community-facing marketing strategy in collaboration with the Chief Development & Strategy Officer and appropriate internal and external partners.
  • Develop grassroots marketing campaigns that increase awareness of FPCSN locations, providers, programs, services, and patient access options.
  • Coordinate distribution of promotional materials, rack cards, signage, flyers, digital content, and other marketing collateral throughout FPCSN service areas.
  • Identify opportunities for targeted promotion through community organizations, schools, businesses, housing communities, neighborhood associations, faith-based organizations, events, and other trusted community channels.
  • Support social media and digital marketing efforts by identifying community stories, events, partnerships, patient education opportunities, and other content that demonstrates FPCSN's impact.
  • Ensure community-facing materials and outreach activities consistently reflect FPCSN's approved brand standards, messaging, mission, and values.
  • Identify opportunities to increase FPCSN visibility through community events, sponsorships, speaking opportunities, health fairs, neighborhood initiatives, and strategic collaborations.
  • Maintain a community marketing calendar aligned with organizational campaigns, health observances, service promotions, and patient acquisition priorities.
  • Work collaboratively with Network leadership to develop targeted campaigns for services experiencing underutilization or opportunities for growth.

 

External Partnerships & Business Development

  • Proactively identify, cultivate, and maintain strategic partnerships that expand FPCSN's reach, visibility, referral network, and community impact.
  • Develop relationships with healthcare organizations, social service agencies, schools, universities, employers, housing organizations, community development corporations, businesses, faith-based organizations, civic associations, elected officials, and other community stakeholders.
  • Establish mutually beneficial referral relationships that create pathways for individuals and families to access FPCSN services.
  • Identify opportunities for organizational partnerships, community collaborations, sponsorships, co-branded initiatives, and other opportunities supporting FPCSN's strategic growth.
  • Maintain an organized database of community partners, referral sources, contacts, partnership activities, and potential opportunities.
  • Regularly assess the effectiveness of partnerships and prioritize relationships demonstrating meaningful community reach, referrals, resources, or strategic value.
  • Represent FPCSN at external meetings, coalitions, community forums, civic meetings, and partnership discussions.
  • Collaborate with Development and Strategy leadership to identify community partnerships that may support grant opportunities, philanthropic initiatives, or other organizational priorities.

 

Patient Acquisition, Retention & Referral Development

  • Establish measurable goals for outreach-generated referrals, new patient leads, appointments, community contacts, and other patient growth indicators.
  • Develop systems to track the progression from community outreach to referral, appointment scheduling, and patient establishment whenever feasible.
  • Monitor referral sources to identify organizations, events, neighborhoods, campaigns, and partnerships generating the strongest patient engagement.
  • Collaborate with Operations and clinical leadership to ensure marketing and outreach efforts align with available clinical capacity and appointment availability.
  • Support targeted patient recall and re-engagement initiatives in collaboration with appropriate departments.
  • Develop strategies to promote FPCSN services across the continuum of care so that existing patients are aware of additional services available throughout the Network.
  • Regularly analyze community feedback, patient engagement trends, and outreach results to recommend strategies for improving acquisition and retention.


Community Advisory Councils & Community Voice

  • Work with Center Directors to organize, strengthen, and facilitate Community Advisory Councils across FPCSN sites.
  • Recruit and cultivate Community Advisory Council members who reflect the populations and neighborhoods served by each health center.
  • Develop the FPCSN Ambassador Program utilizing Community Advisory Council members, patients, community residents, and volunteers to expand trusted community outreach.
  • Establish mechanisms for translating Community Advisory Council feedback into recommendations for service delivery, patient experience, communications, and organizational planning.
  • Ensure community feedback and emerging neighborhood needs are regularly communicated to appropriate Network leadership.


Community Events & Outreach Operations

  • Develop an annual Network-wide community engagement and outreach calendar.
  • Lead or coordinate FPCSN participation in community health fairs, open houses, neighborhood events, health education activities, enrollment initiatives, and other outreach opportunities.
  • Evaluate potential events based upon anticipated community reach, strategic relevance, cost, staff capacity, and potential patient acquisition.
  • Coordinate staffing, materials, messaging, promotional items, registration resources, and follow-up processes for community events.
  • Develop standardized processes for collecting contact information and facilitating follow-up with individuals expressing interest in FPCSN services.
  • Supervise and coordinate Community Engagement Specialists and other staff or volunteers supporting outreach initiatives


Data, Performance & Continuous Improvement

  • Maintain accurate tracking of outreach activities, community contacts, partnerships, referrals, appointments generated, and other established performance indicators in alignment with FPCSN's CQI Plan.
  • Develop monthly dashboards or reports summarizing community engagement, marketing, partnership development, referral activity, and patient growth outcomes.
  • Track return on investment and effectiveness of major outreach and marketing activities whenever feasible.
  • Identify trends and recommend adjustments when outreach strategies are not generating desired engagement or patient conversion.
  • Establish annual and quarterly community engagement goals aligned with FPCSN's Strategic Plan and organizational performance priorities.
  • Present community engagement outcomes, emerging needs, partnership opportunities, and recommendations to leadership as requested.


Supporting the Network

  • Maintain comprehensive knowledge of FPCSN locations, services, providers, programs, eligibility requirements, scheduling processes, patient portal functionality, and community resources.
  • Collaborate closely with Operations, Outreach & Enrollment, Quality, Clinical Services, Social Services, Development & Strategy, and health center leadership to advance patient access and community engagement priorities.
  • Support organizational initiatives requiring community outreach, patient communication, marketing, partnership development, or stakeholder engagement.
  • Serve as an FPCSN brand ambassador and ensure consistent, professional representation of the organization in all external interactions.
  • Perform other responsibilities related to community engagement, marketing, business development, partnerships, and organizational growth as assigned.


EXPERIENCE AND REQUIREMENTS:
Candidates should possess a diverse range of skills and experience including but not limited to:

Required Education and Experience

  • Required bachelor’s degree in social or human sciences, public policy or equivalent combination of training and experience related to the duties of this position. 
  • Preferred Master’s public health, health care administration, social work
  • 4 Years of Experience in Community Engagement 
  • 2 Years of Electronic Medical Records


Required Skills and Abilities

  • Success in engagement and collaboration at the individual, community and organizational levels, and strong interpersonal and relationship building skills, with demonstrated ability to engage others.
  • Experience with cross-sectional program design and systems thinking.
  • Extremely self-motivated, proactive attitude a must.
  • Excellent communication skills, verbal and written.
  • Ability to work as a team member within an integrated practice.
  • Have knowledge of health care and other related resources both locally and citywide. 
  • Must be able to work physically in the office, with an option to work remotely or off-site. 
  • Demonstrated experience developing community engagement, outreach, marketing, or audience-growth strategies.
  • Strong understanding of grassroots and community-based marketing approaches.
  • Demonstrated ability to develop and maintain strategic partnerships across multiple sectors.
  • Ability to translate community engagement activities into measurable organizational outcomes.
  • Strong project management and organizational skills with the ability to manage multiple campaigns, events, and partnerships simultaneously.
  • Experience using data to evaluate outreach effectiveness, patient engagement, referrals, or program performance.
  • Strong written communications skills with the ability to develop community-facing messaging and promotional content.
  • Familiarity with social media, digital communications, email marketing, and other community marketing platforms preferred.
  • Knowledge of Philadelphia neighborhoods, community organizations, healthcare resources, civic organizations, and community stakeholders strongly preferred.
  • Ability to work collaboratively across clinical, operational, administrative, and external teams.
  • Demonstrated commitment to culturally responsive and community-informed engagement.