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Community Assistant Jobs in Toronto, ON (NOW HIRING)

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Community Outreach Representative

Mississauga, ON · On-site

CA$700 - CA$1.0K/wk

Assistant Manager * Recruitment or Training Support * Campaign Management Advancement is based on ... It is a full-time, in-person community outreach role involving residential and door-to-door ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Markets products and services through the brokerage community and makes field visits. Develops and ...

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Community Assistant information

See Toronto, ON salary details

$7

$14

$19

How much do community assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for community assistant in Toronto, ON is $14.39, according to ZipRecruiter salary data. Most workers in this role earn between $10.55 and $17.21 per hour, depending on experience, location, and employer.

What does a community assistant do?

A Community Assistant typically helps manage and support a residential or community environment, such as a student housing complex or apartment community. Their responsibilities often include assisting residents, organizing events, communicating important information, addressing concerns, and sometimes helping with administrative tasks. Community Assistants act as a liaison between residents and management to ensure a positive living experience. They may also help enforce community policies and promote a friendly, inclusive atmosphere.

What are the key skills and qualifications needed to thrive as a community assistant, and why are they important?

To thrive as a Community Assistant, you need strong organizational abilities, interpersonal skills, and a high school diploma or equivalent, often with experience in customer service or student affairs. Familiarity with property management software, email platforms, and scheduling tools is typically expected. Outstanding communication, conflict resolution, and teamwork skills set top candidates apart. These skills are crucial for maintaining positive resident relations, resolving issues efficiently, and supporting a vibrant community environment.

What are some common challenges faced by community assistants, and how can they effectively address them?

Community Assistants often navigate challenges such as balancing the needs of diverse community members, handling conflict resolution, and maintaining clear communication. These challenges can be managed by developing strong interpersonal skills, staying organized, and proactively engaging with residents or community members. Regular training on conflict management and utilizing feedback from the community also help in creating a positive and inclusive environment.

What is the difference between Community Assistant vs Resident Advisor?

AspectCommunity AssistantResident Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma; college students often preferred
Work EnvironmentCommunity centers, apartment complexes, housing facilitiesCollege dormitories, student housing
Employer & IndustryProperty management companies, housing authoritiesUniversities, colleges, student housing
Common Search & ComparisonYesYes

Both Community Assistants and Resident Advisors work in housing environments, providing support and assistance to residents. Community Assistants typically work in apartment complexes or community centers, focusing on general resident support, event coordination, and safety. Resident Advisors primarily serve college students in dormitories, offering peer support, enforcing residence policies, and fostering community. While their roles overlap in community engagement, the main difference lies in the setting and specific responsibilities.

More about Community Assistant jobs

What are the most commonly searched types of Community jobs in Toronto, ON?

The most popular types of Community jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Community Assistant jobs?

Cities near Toronto, ON with the most Community Assistant job openings:

Infographic showing various Community Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $29,921 per year, or $14.4 per hour.

CA$62K - CA$72K/yr

Full-time

Posted 9 days ago


Job description

We are hiring a 

Community Resource Navigator

About PACE

PACE is a non-profit community support service organization that provides support services to adults with disabilities who are committed to living independent lives. PACE provides support services to more than 350 individuals, who have a variety of disabilities. We operate 7 supportive housing sites where people live independently along with a Community Outreach program that provides support services in people's homes. PACE has been accredited with Accreditation Canada, since 2010.  

We encourage you to review our website to learn more about us at www.pace-il.ca

Salary:  $62,520.18 - $72,478.02

Position Summary

The Community Resource Navigator works collaboratively with Program Management, the Interdisciplinary Team, clients, caregivers, and community partners to enhance client independence, wellbeing, and successful community integration through coordinated service navigation, transition planning, community resource development, and client-centered support. Acting as a bridge between clients, caregivers, healthcare providers, community agencies, and internal teams, the Facilitator helps clients navigate complex health and social service systems while ensuring access to resources that support quality of life, independence, and achievement of personal goals. 

This position is full-time (40 hours per week), Monday to Friday with a competitive salary and a comprehensive benefit package.  Core work hours are 8:30am to 4:30pm.  You are able to do a staggered start time one (1) hour either way of 8:30am.  Work is performed across PACE locations, community settings, and client homes, with regular travel between sites.  Given the nature of this role, you will be required to work some non standard hours and on call work is required.  

What you will do:Independent Living Facilitation & Client Planning (20%)
  • Promote PACE's Independent Living philosophy and support client autonomy, choice, dignity, and self-determination.
  • Facilitate individualized planning processes that identify goals, strengths, risks, barriers, and support needs.
  • Coach clients in life skills development and self-advocacy.
  • Support clients and caregivers through life transitions and changing support requirements.
  • Collaborate with interdisciplinary teams to ensure coordinated and holistic service planning.
  • Assist with complex client situations requiring enhanced coordination and problem-solving. 
System Navigation & Community Partnership Development (25%)
  • Act as a resource regarding community services, funding programs, housing supports, caregiver resources, and government programs.
  • Build and maintain effective relationships with healthcare providers, Ontario Health atHome, community organizations, social service agencies, landlords, and funding partners.
  • Support clients in navigating healthcare, housing, disability, income support, and community service systems.
  • Identify and develop partnerships that increase opportunities and supports available to clients.
  • Advocate for clients when barriers to service access are identified. 
Transitions & Service Coordination (25%)
  • Coordinate transitions between care settings, including hospital-to-home, housing, service initiation, and discharge planning.
  • Ensure transition plans include appropriate supports, equipment, services, caregiver involvement, and risk mitigation strategies.
  • Facilitate communication among clients, caregivers, healthcare providers, and community partners.
  • Participate in care conferences, case discussions, and interdisciplinary reviews. 
Client Information, Education & Engagement (10%)
  • Develop and share client-focused information and resource materials.
  • Help clients understand available services, eligibility requirements, and community opportunities.
  • Gather client feedback and contribute to initiatives that enhance accessibility and client experience. 
Program Quality, Intake & Evaluation (20%)
  • Participate in intake reviews and service planning recommendations.
  • Complete interRAI Community Health Assessments (RAI-CHA) and other approved assessments.
  • Maintain accurate documentation and client records.
  • Support data collection, reporting, and quality improvement initiatives.
  • Participate in accreditation activities and represent PACE on community and sector committees as required. 
What you will bring:Education
  • Post-secondary education in Social Work, Social Service Work, Community Development, Health Sciences, or a related field.
  • Life Skills Instructor training is considered an asset. 
Experience
  • 3 to 5 years of experience in a community-based health, social service, or client support environment.
  • Experience in case management, life skills instruction, RAI-CHA assessments, and community system navigation.
  • Experience supporting adults with physical and complex disabilities.
  • Experience coordinating transitions across care settings.
  • Experience facilitating client-centered planning and decision-making.
  • Experience working with interdisciplinary teams and external community partners, including Ontario Health atHome.
  • Knowledge of AODA standards and Health Service Organization Accreditation Standards.
  • Experience in a unionized environment is considered an asset. 
Skills & Competencies
  • Client-centered service delivery
  • Empathy, professionalism, and confidentiality
  • Teaching, coaching, and behavioural support
  • Conflict resolution and de-escalation
  • Strong verbal, written, and active listening skills
  • Critical thinking and problem-solving
  • Organizational, planning, and prioritization skills
  • Project coordination and relationship building
  • Proficiency with Microsoft Teams, SharePoint, and client documentation systems such as GoldCare
Professional Memberships
  • Membership with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) is considered an asset. 

PACE is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

Additional Information
This position is an existing vacancy within the organization.

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INDHP

Employment Type: Full Time