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Communications Service Coordinator Jobs (NOW HIRING)

Pro Mach, Inc.

Service Coordinator

Deer Park, NY · On-site

$20.50 - $26/hr

The Service Coordinator is responsible for coordinating field service activities, managing service ... Communicate service schedules, status updates, and schedule changes to customers and internal ...

Omega Medical Imaging LLC

Service Coordinator

Sanford, FL · On-site

$17.75 - $22.50/hr

Service Coordinator - Medical Equipment OMI MedTech | Sanford, FL | Full-Time Help Keep Healthcare ... Communicate service status, scheduling information, parts availability, and next steps with ...

New

EST Companies LLC

Service Coordinator

Waipahu, HI · On-site

$75K - $85K/yr

Coordinate, schedule, and communicate service delivery for repairs and preventative maintenance visits. * Assist the Regional Service Supervisor in ensuring 100% completion of contractual and quality ...

EST Companies LLC

Service Coordinator

Waipahu, HI · On-site

$19.75 - $25/hr

Coordinate, schedule, and communicate service delivery for repairs and preventative maintenance visits. * Assist the Regional Service Supervisor in ensuring 100% completion of contractual and quality ...

Connectability Of Mn

Service Coordinator - Chore

Duluth, MN · On-site

$19.75 - $24.75/hr

Communicate clearly and professionally via phone, email, and documentation. * Relay information accurately and make informed coordination decisions based on waiver rules and internal guidance.

Beacon Communications

Service Coordinator

Littleton, CO · On-site

$19.75 - $25/hr

Communicate schedules of department personnel to the Service Manager in a timely manner * Manage ... Coordination with Tier 2 service techs and Manager Secondary Roles & Responsibilities: * Be ...

Astra Service Partners

Service Coordinator

Modesto, CA · On-site

$50K - $60K/yr

Service Coordinator Join the APCCO team, an Astra business, as a Service Coordinator, where you'll ... Coordinate day-to-day scheduling for Service Technicians, managing communication between customers ...

Astra Service Partners

Service Coordinator

Modesto, CA · On-site

$50K - $60K/yr

Service Coordinator Join the APCCO team, an Astra business, as a Service Coordinator, where you'll ... Coordinate day-to-day scheduling for Service Technicians, managing communication between customers ...

Astra Service Partners

Service Coordinator

Fresno, CA · On-site

$50K - $60K/yr

Service Coordinator Join the APCCO team, an Astra business, as a Service Coordinator, where you'll ... Coordinate day-to-day scheduling for Service Technicians, managing communication between customers ...

Astra Service Partners

Service Coordinator

Modesto, CA · On-site

$50K - $60K/yr

Service Coordinator Join the APCCO team, an Astra business, as a Service Coordinator, where you'll ... Coordinate day-to-day scheduling for Service Technicians, managing communication between customers ...

Master Services

Service Coordinator

Knoxville, TN · On-site

$16.75 - $21.25/hr

Service Coordinator - Customer Service & Project Scheduler Location: Knoxville, Tennessee ... Manage project appointments and ensure seamless execution Customer Communication : Serve as the ...

PacifiCorp

Service Coordinator

Bend, OR · On-site

$21 - $26.50/hr

Service Coordinator C - Successfully completed required training and evaluation segment D ... Some essential duties include customer communication, project tracking, data base entry and payroll ...

Byrider

Service Coordinator

Appleton, WI · On-site

$18.75 - $23.75/hr

Good communication skills * Good customer service skills * Valid driver's license * Able to pass a background check Work Hours for Service Coordinator: * Monday - Friday 8-5 * No nights & weekends!

Global Channel Management

Service Coordinator

Taunton, MA · On-site

$20.25 - $25.75/hr

Service Coordinator Taunton, MA, United States $ 24.00 - 25.00 (US Dollar) Or refer someone Job ... Must have excellent oral and written communication. * Ability to use discretion. * Problem solving ...

Abode Services

Service Coordinator

San Jose, CA · On-site

$28.85 - $31.74/hr

Service Coordinator Abode, one of the largest and effective nonprofits working to end homelessness ... Communicate closely and frequently with all members of the team to improve systems, solve problems ...

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How much do communications service coordinator jobs pay per year?

As of Sep 13, 2026, the average yearly pay for communications service coordinator in the United States is $58,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $67,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Communications Service Coordinator jobs?

Cities with the most Communications Service Coordinator job openings:

What are popular job titles related to Communications Service Coordinator jobs?

For Communications Service Coordinator jobs, the most frequently searched job titles are:

Service Coordinator

Abbottstown, PA • On-site

WITMER PUBLIC SAFETY GROUP, Inc.
See more jobs at WITMER PUBLIC SAFETY GROUP, Inc.external

$19.75 - $25/hr

Other

Posted yesterday

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Job description

Description
Position Summary
The Service Coordinator is responsible for coordinating and optimizing the daily schedules of Service Technicians throughout the service territory. This position serves as the primary link between customers, technicians, and the Service Manager to ensure service calls, preventative maintenance, inspections, emergency repairs, and warranty work are scheduled efficiently and completed on time.
The Service Coordinator maximizes technician utilization, minimizes travel time, balances workloads, and delivers a high level of customer service through proactive communication and effective schedule management.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
Scheduling & Dispatch Operations
  • Schedule service technicians for inspections, repairs, preventative maintenance, installations, and emergency service requests.
  • Coordinate technician assignments based on skill level, certifications, geographic location, workload, and customer needs.
  • Optimize daily and weekly schedules to maximize billable productivity and reduce travel time.
  • Monitor technician availability, vacation schedules, training schedules, and call-offs to ensure adequate coverage.
  • Adjust schedules throughout the day to accommodate emergencies, delays, customer requests, and other operational changes.
  • Maintain accurate scheduling information within company software systems.

Customer Communication
  • Serve as the primary point of contact for customers regarding service scheduling.
  • Confirm appointments and communicate arrival windows to customers.
  • Notify customers of scheduling changes, delays, and service updates.
  • Respond promptly to customer inquiries and coordinate service-related follow-up.
  • Maintain a professional and customer-focused approach in all communications.

Service Coordination
  • Work closely with the Service Manager to prioritize service requests and allocate resources effectively.
  • Coordinate parts availability and technician readiness prior to scheduled work.
  • Support technicians by providing work order information, customer requirements, and scheduling updates.
  • Ensure service appointments are properly documented and communicated.
  • Assist in monitoring service backlog and scheduling timelines.

Administrative Support
  • Create and maintain service work orders.
  • Update customer records and service histories.
  • Generate reports relating to technician utilization, open service requests, backlog, and scheduling metrics.
  • Maintain accurate documentation and records within company systems.
  • Assist with other administrative service department functions as required.

Continuous Improvement
  • Identify opportunities to improve scheduling efficiency, technician utilization, and customer response times.
  • Recommend process improvements that enhance operational performance and customer satisfaction.
  • Support departmental initiatives to improve productivity and service delivery.

Additional
  • Complies with all Witmer Public Safety Group Policies and Procedures.Performs any other duties or projects assigned by the management team.

Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
Education & Experience
  • Associate degree in Business Administration, Operations, Logistics, or related field preferred; or
  • Minimum of three years of scheduling, dispatching, service coordination, customer service, or related experience; or
  • Equivalent combination of education and experience.

Knowledge, Skills & Abilities
  • Strong organizational and time management skills.
  • Ability to manage multiple priorities simultaneously in a fast-paced environment.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong customer service orientation.
  • Proficiency with Microsoft Outlook, Word, and Excel.
  • Experience with ERP, dispatching, scheduling, or service management software preferred.
  • Ability to analyze schedules and make sound decisions under pressure.
  • Ability to work independently while maintaining strong coordination with management and field personnel.
  • Strong attention to detail and accuracy.
  • Ability to maintain confidentiality and professionalism.

Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this position.
  • Frequently required to sit, talk, hear, and use a computer workstation.
  • Occasionally required to stand, walk, bend, and reach.
  • Occasionally lift or move items weighing up to 25 pounds.
  • Specific vision abilities include close vision, distance vision, and the ability to focus on detailed information.

Position Type / Expected Hours of Work
This is a full-time position. Standard hours are Monday through Friday; however, flexibility may be required to support customer and operational needs during peak periods.
Preferred Characteristics
  • Strong sense of urgency.
  • Ability to remain calm under pressure and changing priorities.
  • Natural problem solver.
  • Team-oriented mindset.
  • Strong geographic and logistical planning abilities.
  • Commitment to delivering exceptional customer service.

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