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Communications Operator Jobs in Chicago, IL (NOW HIRING)

EQT Group

Communications Vice President

Chicago, IL

About the Role As Vice President, Communications, you will lead the development and execution of ... Comfort operating at both strategic and executional levels - from advising on approach to producing ...

EQT Group

Communications Vice President

Chicago, IL · On-site

Develop and execute communications strategies for M&A transactions, fundraises, and other ... Comfort operating at both strategic and executional levels - from advising on approach to producing ...

Geico

Director, Marketing Communications

Chicago, IL

$140K - $229K/yr

GEICO is creating a new, dedicated marketing communications function, and we are looking for a ... Comfortable operating with ambiguity and taking an entrepreneurial approach to problem-solving.

Glanbia

Sr. Internal Communications Director

Chicago, IL · Hybrid

$200K - $240K/yr

Experience operating in large, complex, global organisations with a track record of delivering measurable impact. * Strong expertise in internal communications channels and platforms (e.g., intranet ...

Integrity Trade Services

Operator

Crown Point, IN · On-site

$21/hr

Operator Pay: $21.00 per hour Shift: Night shift (Monday - Friday 10:00 PM - 6:30 AM; Friday ... Support and lead team members, communicate professionally, and report safety or quality issues

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Showing results 21-40

All JobsCommunications Operator JobsCommunications Operator Jobs in Chicago, IL

Communications Operator information

See Chicago, IL salary details

$11

$24

$45

How much do communications operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for communications operator in Chicago, IL is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.73 per hour, depending on experience, location, and employer.

What is a communications operator?

A communications operator, also known as an emergency operator, is responsible for answering phone calls from the public about potential emergencies and directing emergency services to the caller’s location as necessary. Your job duties include gathering information from callers, dispatching the appropriate police, fire or ambulance personnel, and coordinating across various emergency personnel. A career as a communications operator does not require you have extensive qualifications or education; typically a high school diploma or GED certificate will suffice. To excel in this position, you need strong communication skills and the ability to remain calm in stressful situations.

What are the key skills and qualifications needed to thrive as a communications operator, and why are they important?

To thrive as a Communications Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency communication protocols is important. Calmness under pressure, multitasking, and effective decision-making are essential soft skills for excelling in this role. These abilities are crucial for ensuring accurate information relay, rapid response times, and public safety in critical situations.

What are some common challenges communications operators face during high-pressure situations, and how can they effectively manage them?

Communications Operators often encounter high-pressure scenarios, such as handling multiple emergency calls or coordinating responses with first responders. Staying calm and organized is essential; using established protocols and checklists can help ensure nothing is overlooked. Effective multitasking and clear communication with team members are crucial for accurate information relay. Regular training and debriefings also support operators in managing stress and improving performance during critical incidents.

What is the difference between Communications Operator vs Radio Dispatcher?

AspectCommunications OperatorRadio Dispatcher
CredentialsHigh school diploma or equivalent; some roles may require certifications in radio operationHigh school diploma; certifications in radio communication often preferred
Work EnvironmentControl rooms, call centers, or communication hubsField sites, transportation hubs, emergency services
Industry UsageTelecommunications, transportation, emergency servicesPublic safety, transportation, logistics

Communications Operators and Radio Dispatchers both handle communication tasks, but Communications Operators typically work in centralized control rooms managing various communication systems, while Radio Dispatchers are more involved in field-based radio communication, often in emergency or transportation settings. Both roles require strong communication skills and certifications in radio operation, but their work environments and specific duties differ.

More about Communications Operator jobs
Communications Operator jobs near you
Infographic showing various Communications Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 42% Full Time, 56% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,943 per year, or $24 per hour.

Communications Manager - Aviation

Chicago, IL • On-site

STV Incorporated
Architectural Services • 1 - 5K employees
Learn more about STV Incorporatedexternal

$116K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

STV is seeking a Communications Manager to join our Aviation group. This position will support one of our aviation clients (5 days week onsite) at their location in Chicago, Illinois.
This position will assist our Aviation group to establish a communications program and manage stakeholder and public touch points for aviation projects. The role will bring consistent and professional communication streams to all key stakeholders including clients, airlines, airport operators and employees, consumers, media, and the general public to meet goals and promote a positive perception of the program, the client, and STV. The ideal candidate has a creative mindset, strong organizational and communication skills and is passionate about client advocacy and service.
Responsibilities include:
  • Work directly with the client to create a unique program brand
  • "Subject matter expert" on all issues related to program communications
  • Work with program leadership to develop yearly strategic communication plans to meet program goals
  • Serve as project manager for communications initiatives for the program
  • Work directly with project stakeholders to establish and manage a consistent flow of internal and external communication streams with a focus on logistics, project status updates, and public relations/news through various avenues
  • Promote the program brand by designing and updating super-graphics, signage and wayfinding, digital content via kiosks, social media, and a program specific website
  • Create, publish, install and manage comprehensive airport maps for public awareness during construction
  • Update and maintain internal graphics library for reference
  • Write original content for social media, website, collateral materials, etc.
  • Implement strategic concepts, messaging, and positioning content within written and presentation materials
  • Work with corporate and local resources to identify and pursue media coverage
  • Lead planning and coordination of events such as groundbreaking, team milestone celebrations, grand opening, etc.

Technical Skills/Qualifications:
  • Client-focused and has a strong work ethic
  • Ability to effectively coordinate all aspects of communication plan
  • Clear and persuasive writing skills to produce content for a variety of communication streams
  • Consistent command of grammar, proofreading, punctuation and business writing skills
  • Understand how to write press releases and relate to the media
  • Oversee, monitor and enhance program presence in both traditional and online media
  • Demonstrate proficiency with Microsoft Office Suite, with enhanced proficiency in PowerPoint, Adobe Creative Cloud with enhanced proficiency in InDesign and Photoshop
  • Demonstrate full proficiency in presentation design, development and use
  • Ability to interpret various content types and information to transform into campaigns, presentations and high-impact visuals
  • Self-motivated decision maker and problem solver
  • Photography and videography skills are a plus
  • A/E/C industry knowledge is a plus
  • Bachelor's degree (or equivalent) in Marketing/Communications, PR/Journalism, or related discipline
  • Organizational and time-management skills for meeting deadlines in a fast-paced environment

Compensation Range:
$116,930.89 - $133,635.31
STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (starting at 16 days) • Paid Holidays (9 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships
STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.
Not sure this role is the perfect match? We encourage you to apply if STV's work and values resonate with you. We know great candidates don't always meet every qualification, and research shows women and people of color are less likely to apply unless they do. At STV, we believe strong talent comes from a wide range of backgrounds, and your skills and experience may align with this or another opportunity as we continue to grow.
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About STV

Sourced by ZipRecruiter

STV is a leading provider of professional and technical services operating within the design and construction industry. Headquartered in New York, NY, the firm makes a great difference in the field of infrastructure, transportation, building facilities, communications, energy, and other related industries. Responsible for some of the most renowned design projects in the U.S., STV integrates architecture, engineering, interior design, and construction management services. This multi-discipline company was founded in 1912 and has been demonstrating a constant commitment to excellence, innovation, and technology since its inception.

Industry

Architectural services and construction

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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