ZipRecruiter

Log In

1

Communications Associate Jobs in Pawcatuck, CT (NOW HIRING)

Mohegan

Converged Communications Specialist

Uncasville, CT

$51K - $68K/yr

Assists Converged Communications with requirement analysis, implementation, problem investigation ... Associates' Degree in Computer Science, Engineering, Business or a related field * Communicates ...

next page

Showing results 1-20

All JobsCommunications Associate JobsCommunications Associate Jobs in Pawcatuck, CT

Communications Associate information

See Pawcatuck, CT salary details

$30.2K

$57.9K

$83.1K

How much do communications associate jobs pay per year?

As of Aug 27, 2026, the average yearly pay for communications associate in Pawcatuck, CT is $57,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $66,000.00 per year, depending on experience, location, and employer.

What is a communications associate?

A communications associate assists a marketing or advertising team with a variety of tasks. As a communications associate, you may be responsible for copywriting promotional materials, designing simple graphics, managing social media and outreach, launching email campaigns, researching media coverage, and promoting products. You also typically perform administrative duties as needed. Qualifications for this job include a mix of related skills and experience. Most employers require candidates to have a bachelor’s degree in communications, journalism, or a similar field. Completing internships at ad or marketing agencies helps to improve your career opportunities.

What are the key skills and qualifications needed to thrive as a communications associate, and why are they important?

To thrive as a Communications Associate, you need strong writing, editing, and verbal communication skills, typically supported by a bachelor's degree in communications, public relations, or a related field. Familiarity with content management systems (CMS), social media platforms, and graphic design tools like Adobe Creative Suite is commonly expected. Attention to detail, creativity, and the ability to collaborate effectively with teams are standout soft skills for this role. These skills ensure clear messaging, brand consistency, and effective engagement with target audiences across multiple channels.

What are some common challenges a communications associate faces when managing internal and external messaging?

Communications Associates often juggle multiple projects with tight deadlines, which can make prioritizing tasks and maintaining message consistency challenging. They must adapt messaging for different audiences, ensuring clarity and alignment with organizational goals while also responding quickly to emerging issues or feedback. Collaborating across departments is key, as information often needs to be gathered from various teams, requiring strong interpersonal skills and attention to detail.
More about Communications Associate jobs

What cities near Pawcatuck, CT are hiring for Communications Associate jobs?

Cities near Pawcatuck, CT with the most Communications Associate job openings:

Communications Associate jobs near you
Infographic showing various Communications Associate job openings in Pawcatuck, CT as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $57,910 per year, or $27.8 per hour.

Converged Communications Specialist

Uncasville, CT

Mohegan
See more jobs at Moheganexternal

$51K - $68K/yr

Full-time

Re-posted 12 days ago

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE

Position Summary:

This position is responsible for the maintenance of the MSCT network and Telephony equipment. Supports troubleshooting and network installations directed by the Converged Communications Engineers and the Technical Services Manager. Monitors performance of network to identify potential problems and bottlenecks. Diagnoses and resolves LAN/WAN problems using a variety of tools. Installs, provisions, tests, and troubleshoots IP, Ethernet and Telephony hardware, connections, and cabling. Assists Converged Communications with requirement analysis, implementation, problem investigation and resolution. Configures and maintains routers, switches, and hubs for the network systems (including wireless). Conduct and validate testing of Network and Telephony equipment.

Primary Duties and Responsibilities includes but not limited to:

  • Effectively and efficiently utilizes the ticket management system (Manage Engine) for recording, routing, escalating and analyzing customer service calls
  • Understand the Open Systems Interconnection (OSI) Model
  • Install, provision, test and troubleshoot IP, Ethernet and Telephony hardware, connections and cabling
  • Assist Network and Telcom Engineers with requirement analysis, implementation, problem investigation and resolution
  • Conduct and validate all testing of Network and Telephony equipment
  • Assists in the analysis of the technical performance and reliability of systems against identified industry standards to ensure customer satisfaction
  • Responsible for implementing restorations and troubleshooting procedures for identifying, testing and diagnosing converged communication failures
  • Assists in the development of standards for converged communication technologies to aid troubleshooting efforts, training and total cost of ownership
  • Works with management, peers, and vendors to provide root cause analysis
  • Creation and maintenance of troubleshooting and operational documentation
  • Authors and peer-reviews knowledgebase articles documenting fault root causes and their respective resolutions
  • Provides and receives cross-discipline training to ensure maximum availability of systems
  • Communicates effectively verbally, and in written form
  • Carries and responds to off-hours communications device (Cell Phone)
  • Actively pursues opportunities as an individual, group member and group leader to improve processes
  • Ensures Service Level Objectives are met
  • Identifies and troubleshoots abnormalities to resolution using a range of diagnostic tools
  • Conducts problem analysis and provides management, team members, Subject Matter Experts (SMEs) or contracted vendors pertinent information, based on established escalation procedures

Secondary Duties and Responsibilities:

  • Executes a pre-defined portion of a comprehensive preventative maintenance program when called upon by direct supervisor
  • Prioritizes efforts based on established guidelines and direction provided by the management team
  • Responsible for enforcing the privacy rules pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • Responsible for maintaining and enforcing confidentiality and privacy rules pursuant to all applicable regulations
  • Complies with Mohegan Sun's Change Management process and methodology
  • Provides on-call 24/7 production support for designated systems
  • Promotes superior customer service
  • Other duties as assigned

Minimum Education and Qualifications:

  • Associates' Degree in Computer Science, Engineering, Business or a related field
  • Communicates intermediate networking knowledge such as DHCP, DNS, TCP/UDP, IP Subnetting, VLANs
  • Ability to obtain and maintain gaming licensure in one or more jurisdictions

~OR~

  • High School Diploma or equivalent and four years of progressive Information Technology experience in a client technologies or customer service environment
  • Communicates intermediate networking knowledge such as DHCP, DNS, TCP/UDP, IP Subnetting, VLANs
  • Ability to obtain and maintain gaming licensure in one or more jurisdictions

Competencies: Incumbent will master the following competencies while in this position:

  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Excellent written skills as demonstrated in providing detailed information in ManageEngine tickets
  • Basic root cause analysis of technology solutions
  • Ability to follow a specified checklist or procedure without unnecessary or unwarranted deviation

Training Requirements:

  • Knowledge of Mohegan Sun corporate and department policies and procedures
  • Mohegan Sun timesheet categories and guidelines
  • Mohegan Sun Application Information Summaries and application escalation procedures
  • Mohegan Sun incident report and escalation tool (ManageEngine)
  • Mohegan Sun application and system knowledgebase
  • Customer service training and skills
  • Appropriate Mohegan Sun & Mohegan Corporate regulations

Physical Demands and Work Environment:

  • Office work environment
  • Must sit in front of a computer screen for extended periods of time
  • Must be able to work various shifts and flexible hours
  • Must be able to walk to locations within the MS Casino
  • Must be able to hold a valid driver's license to drive in a company vehicle to MS locations on and off the casino property
  • Requires occasional off-shift work, including late night and early morning hours
  • Must be able to lift 30 pounds

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. MGE reserves the right to make changes in the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

.

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Apply