Communications Associate Jobs in Hamilton, ON (NOW HIRING)

Position Title:                  Senior Associate, Strategic Storytelling and Engagement

Status:                              Full Time, Permanent

Salary:                              $66,820 - $77,957

Work Location:               Hybrid - 1 day per week in the office at 2085 Hurontario Street with occasional work at hospital sites - Mississauga, Credit Valley Hospital and Queensway Health Centre sites.

ABOUT US

At Trillium Health Partners Foundation (THPF), we envision a future where health care transcends expectations and every member of the community has access to the care they need, when they need it the most. 

Our vision is bold: build a new kind of health care for a healthier community. 

We are the driving force behind Trillium Health Partners. Our team is raising money for the hospital so that millions of patients in the West GTA and surrounding communities have access to the care they need. Trillium Health Partners is comprised of Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre and is one of the largest community-based, academically affiliated acute care facilities in Canada serving one of the fastest growing populations in the country. Trillium Health Partners is a teaching hospital affiliated with the University of Toronto and home to the Institute for Better Health, the hospital's research, and innovation engine. It is also the regional specialist for over 14 programs such as cardiac, cancer, stroke, neurology, mental health and so much more. Our doctors and nurses partner with your local hospital to offer highly complex care.

Our 60+ member team is comprised of exceptional talent, with diverse backgrounds and expertise dedicated to raising the crucial funds needed to address the highest priority needs of our hospital. 

We operate with respect, collaboration and a drive for excellence and have already made a massive impact! Our fundraising milestones include securing the largest donation ever made to a hospital in Canada by Peter Gilgan and the Peter Gilgan Foundation of $105 million to help build the future home of The Peter Gilgan Mississauga Hospital. We also secured the largest corporate match by Orlando Corporation of $75 million to support development of the new hospital, mental health and research and innovation. 

While we love setting records, we are hungry for more and need your help getting there.

Join us to help revolutionize the future of health care in the West GTA.

THE ROLE

The Senior Associate, Strategic Storytelling and Engagement reports to the Director, Communications and plays a pivotal role in advancing the Foundation's mission through compelling, purpose-driven storytelling. This role leads the development of high-impact, multimedia content-particularly video-first narratives-that strengthen donor relationships, showcase patient and clinical impact, and support fundraising priorities.

Working closely with internal teams, clinicians, and community stakeholders, the Senior Associate transforms complex health care topics into meaningful, accessible stories that inspire engagement and drive philanthropic support.

RESPONSIBILITIES 

• Develop and execute a strategic, video-first content approach aligned with fundraising and communications goals
• Produce compelling long- and short-form content across digital, social, web, and print platforms
• Translate creative briefs into engaging, audience-focused narratives that drive awareness and support revenue generation
• Ensure all storytelling reflects the organization's brand, tone, and strategic priorities
• Lead end-to-end production of multimedia assets from concept through delivery, with a focus on video and visual storytelling
• Direct photography, videography, and visual asset development across campaigns and initiatives
• Partner with marketing and communications teams to amplify content across channels
• Lead the development of donor impact stories tied to key fundraising priorities
• Capture and steward patient stories with accuracy, sensitivity, and strong editorial judgment
• Elevate diverse community voices to reflect the breadth of organizational impact
• Support storytelling for major gifts, campaigns, and annual giving initiatives
• Build and maintain strong relationships with clinicians, researchers, and internal partners to surface impactful stories
• Conduct interviews and research to translate complex information into clear, compelling content
• Collaborate with creative, PR, marketing, and fundraising teams to deliver integrated campaigns
• Provide editorial guidance and maintain quality standards across content produced by the team
• Ensure accuracy, compliance, and adherence to privacy and consent requirements in all content
• Apply rigorous editorial standards, including fact-checking and proofreading
• Uphold brand guidelines and writing standards across all outputs

SKILLS & EXPERIENCE

• Post-secondary education in Communications, Journalism, Marketing, or a related field
• 5+ years of experience in content development, storytelling, or communications (health care or nonprofit experience is an asset)
• Proven experience producing multimedia content, including video and digital storytelling
• Exceptional writing, editing, and storytelling abilities with a strong attention to detail
• Strong interviewing and research skills, with the ability to distill complex topics into clear, compelling narratives
• Demonstrated experience managing multiple projects, deadlines, and stakeholders simultaneously
• High level of emotional intelligence and ability to work effectively in sensitive environments
• Experience with video production workflows (concepting, scripting, filming, editing)
• Familiarity with digital content platforms, social media, and content management systems
• Strong understanding of audience engagement strategies and content performance
• Strategic thinker with strong creative instincts and editorial judgment
• Ability to work independently and make sound decisions in a fast-paced environment
• Collaborative team player with strong relationship-building skills
• Commitment to maintaining confidentiality and adhering to privacy legislation (e.g., PHIPA)

Every application is reviewed by a human recruiter and all hiring decisions are made by people. All positions posted on the Trillium Health Partners Foundation Careers Site represent current vacancies, unless otherwise posted in the job description.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners Foundation will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

We thank all those who apply but only those selected for further consideration will be contacted