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Communication Tech Jobs in Newfoundland and Labrador

You will thrive in this position if you are a proactive problem-solver who enjoys working at the intersection of law and technology. You bring strong commercial instincts, excellent communication ...

CA$16.35/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Are you a skilled communicator with a passion for helping people and solving problems? We're hiring ...

CA$16.35/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Are you a great communicator with a passion for helping people? Join our dynamic team as a Customer ...

CA$16.35/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Follow communication scripts and standard operating procedures. * Escalate complex issues to the ...

CA$18 - CA$19/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Strong verbal and written communication skills. * Ability to handle high volumes of customer ...

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Translate and communicate clearly across both languages. * Assist customers with billing, account ...

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Translate and communicate clearly across both languages. * Assist customers with billing, account ...

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Communication Tech information

What are jobs in communication technology?

Jobs in communication technology include roles such as network administrators, telecommunications specialists, and systems engineers who design, implement, and maintain communication systems like internet networks, phone systems, and wireless technologies. These positions often require knowledge of networking protocols, hardware, and software tools, and may involve certifications such as Cisco or CompTIA. Communication technology jobs are typically found in IT firms, telecom companies, and large organizations with complex communication infrastructure.

What can I do with a communication tech degree?

A communication tech degree prepares individuals for roles such as communication technician, network technician, or technical support specialist. These jobs involve installing, maintaining, and troubleshooting communication systems, often requiring knowledge of networking, hardware, and software tools. Certification in relevant areas like Cisco or CompTIA can enhance job prospects.

What is a communication tech?

A communication tech is a professional who installs, maintains, and repairs communication systems such as phone lines, internet networks, and data transmission equipment. They often work with tools like diagnostic software and may need certifications in networking or telecommunications. The role requires technical skills and attention to detail to ensure reliable communication services.
Infographic showing various Communication Tech job openings in Newfoundland and Labrador as of September 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Remote job distribution.

Manager, Collections

Grand Falls-windsor, NL โ€ข On-site

Rogers Communications
Telecommunicationsย โ€ขย 201 - 500 employees

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago


Key responsibilities

  • Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.

  • Use analytics and business insights to optimize collections strategies across the customer lifecycle.

  • Manage relationships with third-party collections partners and support vendor performance and strategy.


Job description

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who We Are Looking Forย 

We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.ย 

What You'll Doย 

  • Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.ย 
  • Use analytics and business insights to optimize collections strategies across the customer lifecycle.ย 
  • Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.ย 
  • Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.ย 
  • Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.ย 
  • Evaluate and implement innovative collections tools, technologies, and digital solutions.ย 
  • Support governance, regulatory compliance, and risk management practices across collections operations.ย 
  • Manage relationships with third-party collections partners and support vendor performance and strategy.ย 

What You'll Bringย 

  • Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.ย 
  • 5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.ย 
  • Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.ย 
  • Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.ย 
  • Experience leading transformation, process improvement, automation, or digital initiatives.ย 
  • Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.ย 
  • Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.ย 
  • Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.ย 

What's in it for you?ย 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:ย 

  • Competitive salary & annual bonus
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
    • Self-driven career development programs (E.g. MyPath program)
    • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
    • Work for an organization committed to environmental protection
    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:ย 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!ย 

Who We Are Looking Forย 

We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.ย 

What You'll Doย 

Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.ย 

Use analytics and business insights to optimize collections strategies across the customer lifecycle.ย 

Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.ย 

Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.ย 

Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.ย 

Evaluate and implement innovative collections tools, technologies, and digital solutions.ย 

Support governance, regulatory compliance, and risk management practices across collections operations.ย 

Manage relationships with third-party collections partners and support vendor performance and strategy.ย 

What You'll Bringย 

Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.ย 

5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.ย 

Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.ย 

Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.ย 

Experience leading transformation, process improvement, automation, or digital initiatives.ย 

Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.ย 

Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.ย 

Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.ย 

What's in it for you?ย 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:ย 

Competitive salary & annual bonusย 
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteeringย 
Company matching contributions to charities you supportย 
Growth & Development Opportunities:
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest
Wellness Programs:
Homewood employee & family assistance programย 
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:ย 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!ย 

What You'll Doย 

  • Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.ย 

  • Use analytics and business insights to optimize collections strategies across the customer lifecycle.ย 

  • Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.ย 

  • Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.ย 

  • Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.ย 

  • Evaluate and implement innovative collections tools, technologies, and digital solutions.ย 

  • Support governance, regulatory compliance, and risk management practices across collections operations.ย 

  • Manage relationships with third-party collections partners and support vendor performance and strategy.ย 

What You'll Bringย 

  • Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.ย 

  • 5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.ย 

  • Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.ย 

  • Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.ย 

  • Experience leading transformation, process improvement, automation, or digital initiatives.ย 

  • Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.ย 

  • Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.ย 

  • Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.ย 

What's in it for you?ย 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:ย 

  • Competitive salary & annual bonusย 
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteeringย 
  • Company matching contributions to charities you supportย 
  • Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance programย 
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:ย 

  • 15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!ย 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
...