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Communication Service Representative Jobs (NOW HIRING)

Novolex

Sales Service Representative

Plant City, FL · On-site

Summary The Sales Service Representative serves as a key point of contact for assigned customer ... Gather, track, and communicate account-specific data related to customer satisfaction, service ...

Novolex

Sales Service Representative

Plant City, FL · Hybrid

Summary The Sales Service Representative serves as a key point of contact for assigned customer ... Gather, track, and communicate account-specific data related to customer satisfaction, service ...

Novolex

Sales Service Representative

Plant City, FL · Hybrid

Summary The Sales Service Representative serves as a key point of contact for assigned customer ... Gather, track, and communicate account-specific data related to customer satisfaction, service ...

Frozen Food Express

Customer Service Rep

Lithonia, GA · On-site

$14.50 - $19.75/hr

Communicate service issues, declined business and new business opportunities to the sale department. * Communicate effectively and professionally with customer, operations personnel and executive ...

Novolex

Sales Service Representative

Raleigh, NC · Hybrid

Summary The Sales Service Representative serves as a key point of contact for assigned customer ... Gather, track, and communicate account-specific data related to customer satisfaction, service ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Excellent written and verbal communication skills * Product knowledge of Tempo's services a plus ... Customer Service Representative Employment Status: Full-time Compensation: Dependent upon knowledge ...

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Communication Service Representative information

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How much do communication service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for communication service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What cities are hiring for Communication Service Representative jobs?

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What states have the most Communication Service Representative jobs?

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Customer Service Representative

Myrtle Beach, SC • On-site

South Carolina 811
See more jobs at South Carolina 811external

$17.77/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Customer Service Representative - Remote (South Carolina Only)
Location: Remote - Must Reside in South Carolina
Job Type: Full-Time
Industry: Customer Service | Call Center | Public Safety | Utilities | Operations Support
Schedule: Monday-Friday 8:30 am - 5:30 pm. Schedule may vary based on call volume; overtime required
Minimum Internet speeds required: 3 Mbps upload/10 Mbps download
Compensation: $17.77 + Potential Performance Bonuses
Perks: Company-provided equipment, Paid Time-Off, Medical, Dental, and Vision Benefits, 401K, Career Growth, the list goes on and on!
This position isn't actively hiring right now. We're keeping this posting open to build a talent pool, so your application will be on file for future opportunities in this role.
Make an Impact While Building Your Career
Are you an experienced Customer Service Representative, Call Center Agent, or Contact Center Professional who thrives in a fast-paced, high-volume environment? Do you excel at handling complex customer interactions, critical calls, and time-sensitive situations with professionalism and urgency?
We are seeking motivated, detail-oriented professionals with backgrounds in banking, insurance, healthcare, legal services, paralegal support, front desk and administrative reception, hospitality, utilities, telecommunications, and emergency dispatch to join our fully remote team.
This is an opportunity to use your communication, problem-solving, and multitasking skills to support public safety initiatives across South Carolina while working from home.
Previous remote/work-from-home customer service or virtual call center experience is strongly encouraged.
What Makes This Role Different?
We DO NOT handle:
  • Collections
  • Telemarketing
  • Cold calling
  • Door-to-door sales

Instead, our team supports critical public safety communication services that help prevent damage to underground utilities and protect communities throughout South Carolina.
About Us
SC811 is South Carolina's "Call Before You Dig" contact center. We help homeowners, contractors, excavators, and businesses submit locate requests before digging or excavation begins.
Our work helps prevent:
  • Utility outages
  • Property damage
  • Service interruptions
  • Workplace accidents
  • Serious injuries and fatalities

Safety, accuracy, and exceptional customer service are at the core of everything we do.
Description:
The Customer Service Representative is responsible for managing a high volume of inbound calls while accurately documenting excavation and utility locate information in a web-based system. The candidate must possess excellent verbal and written communication skills. In addition, maintain a positive & professional attitude when handling calls, with a sense of urgency. Be able to accurately plot site locations on a map. This position is open to candidates in South Carolina and is fully remote. The company will provide the needed equipment.
This role requires:
  • Strong active listening skills
  • Accurate data entry
  • Excellent verbal communication
  • Calmness under pressure
  • Critical thinking
  • Ability to manage difficult or complex customer situations
  • Ability to multitask in a fast-paced call center environment

Key Responsibilities:
  • Accurately record data from the caller on inbound telephone lines and process notices. Individuals must also accurately provide the caller with pertinent and legally required information for each locate notice.
  • Handle high-volume inbound customer service calls with professionalism and urgency
  • Accurately collect, document, and process excavation locate requests
  • Provide callers with legally required and safety-related information
  • Navigate multiple computer systems and web-based applications simultaneously
  • Maintain exceptional attention to detail while multitasking
  • De-escalate difficult customer interactions and resolve concerns effectively
  • Plot and verify excavation site locations using mapping tools
  • Meet productivity, quality assurance, and performance metrics in a call center environment
  • Support operational efficiency and public safety initiatives
  • Maintain confidentiality and compliance with company procedures
  • Perform additional duties as assigned by leadership

Skills/Requirements:
  • Be able to type at least 45 wpm accurately (or at least 14,500 kph)
  • Able to process excavation information precisely and adhere to standards set forth by the Company
  • Ability to understand and listen effectively to customer situations while maintaining company interests
  • Handle a high volume of telephone contacts that may include difficult and demanding customer situations
  • Have effective time management skills and manage work in a fast-paced environment
  • Handle repetition of tasks throughout the workday
  • Score acceptable or set goals on evaluations composed by Management.

Other Requirements:
  • Ability to stand or sit for considerable lengths of time.
  • Work in a confined workspace for a long period of time, attached to a telephone headset, and enter data
  • Must be willing to undergo a background check, in accordance with local law/regulations.
  • Minimum requirement is a high school diploma or equivalent
  • 2 years of customer service experience required
  • Be able to pass an assessment test for typing and customer service skills
  • Must have minimum internet speeds required: 3 Mbps upload/10 Mbps download (Company will provide a link to a test to confirm)
  • Bilingual candidates encouraged to apply
  • Must reside and be able to work remotely from within the State of South Carolina.
  • Must pass a background check and drug screen prior to hire.

Apply