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Communication Manager Jobs in Washington, DC (NOW HIRING)

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Communications Manager

North Bethesda, MD · On-site

$65 - $90/hr

Exceptional attention to detail and strong written and verbal communication skills * Ability to manage multiple priorities in a fast-paced environment * Proficiency with Microsoft Office, Teams ...

New

FHI 360

Policy and Advocacy Manager

Washington, DC · On-site

$134K - $164K/yr

Produce advocacy communications products and ensure the delivery of high-quality materials. * Develop and manage a global policy and advocacy communications plan, including media outreach, in ...

QXO

Manager, Communications

Herndon, VA · On-site

$125K - $170K/yr

Design, coordinate, and manage internal communication plans and programs that engage employees and drive awareness of company initiatives across U.S. and Canadian branch locations. * Create and ...

FHI 360

Policy and Advocacy Manager

Washington, DC · On-site

$134K - $164K/yr

Produce advocacy communications products and ensure the delivery of high-quality materials. * Develop and manage a global policy and advocacy communications plan, including media outreach, in ...

Amazon

Communications Manager, Payments

Arlington, VA · On-site

The Communications Manager will serve as the single-threaded owner for all proactive and reactive communications for U.S Payments, providing a streamlined partnership to the business. The ideal ...

Amazon

Communications Manager, Payments

Arlington, VA · On-site

The Communications Manager will serve as the single-threaded owner for all proactive and reactive communications for U.S Payments, providing a streamlined partnership to the business. The ideal ...

CohnReznick

Corporate Communications Manager

Bethesda, MD · On-site

$116 - $160/hr

CohnReznick helps organizations optimize performance, manage risk, and maximize value through ... and communication effectiveness. * Demonstrated critical thinking in AI use cases to maintain ...

New

Prince William County, VA

Radio Communications Manager

VA · On-site

$91K - $152K/yr

The Radio Manager works closely with public safety leadership to understand operational requirements and translate those needs into effective communications solutions. The role combines hands-on ...

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All JobsCommunication JobsCommunication Manager JobsCommunication Manager Jobs in Washington, DC

Communication Manager information

See Washington, DC salary details

$46.4K

$97.2K

$164.8K

How much do communication manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for communication manager in Washington, DC is $97,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $110,400.00 per year, depending on experience, location, and employer.

What does a communication manager do?

A Communication Manager is responsible for developing and implementing communication strategies to promote an organization's message, brand, and values. They oversee internal and external communications, manage media relations, create press releases, and ensure consistent messaging across all channels. Communication Managers also coordinate with other departments to support marketing initiatives and crisis communications. Their role is essential in shaping public perception and maintaining a positive image for the organization.

How does a communication manager typically collaborate with other departments within an organization?

Communication Managers frequently work cross-functionally, partnering with departments such as marketing, human resources, and executive leadership to ensure consistent messaging and support organizational goals. They may coordinate with HR on internal communications, work with marketing on brand messaging, and assist leadership with public statements or crisis communications. This collaboration requires strong interpersonal skills and the ability to tailor messages for different audiences. Being proactive and adaptable in managing multiple stakeholders is key to success in this role.

What are the key skills and qualifications needed to thrive as a communication manager, and why are they important?

To thrive as a Communication Manager, you need expertise in strategic communication, content creation, public relations, and typically a bachelor’s degree in communications or a related field. Familiarity with media monitoring tools, content management systems, and analytics platforms is usually required. Outstanding interpersonal skills, creativity, and crisis management abilities help differentiate top performers in this role. These skills are crucial for effectively shaping an organization’s public image, ensuring consistent messaging, and managing stakeholder relationships.

How much do communication managers get paid?

Communication managers typically earn a median annual salary of around $70,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on the size of the organization and the complexity of communication strategies required, with higher pay often associated with senior roles or specialized skills such as media relations or digital communication tools.

What is the role of a communication manager?

A communication manager is responsible for developing and implementing an organization’s internal and external communication strategies. They manage media relations, create content, oversee branding, and ensure consistent messaging across channels, often using tools like media monitoring software. Strong writing, strategic thinking, and project management skills are essential for this role.

What skills should a communication manager have?

A communication manager should have strong written and verbal communication skills, proficiency in media relations, and the ability to develop strategic messaging. They also need skills in project management, familiarity with communication tools and platforms, and the ability to analyze audience data to tailor messages effectively.

What are the most commonly searched types of Communication jobs in Washington, DC?

The most popular types of Communication jobs in Washington, DC are:

Communication Manager jobs near you
Infographic showing various Communication Manager job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $97,273 per year, or $46.8 per hour.

Manager, Unified Communications

Next Step Systems

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Key responsibilities

  • Oversee the administration, configuration, and optimization of Microsoft Teams, Microsoft 365 email, and Microsoft OneDrive.

  • Manage a team of engineers and administrators, providing mentorship, task assignment, and ensuring deliverables meet standards and timelines.

  • Lead the planning, execution, and support of telephony migrations from legacy platforms to Microsoft Teams Calling, ensuring minimal disruption.

Job description

Manager, Unified Communications, Washington, DC
We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization's unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unified Communications Manager (CUCM), and ensure seamless communication services across the enterprise. This role requires hands-on technical expertise, proven leadership skills, and experience migrating legacy collaboration and telecom systems to modern cloud-based platforms. The Manager, Unified Communications, will collaborate with cross-functional teams, drive system optimization, ensure operational excellence, and deliver a superior user experience for all communication and collaboration tools. Candidates must have Cloud Networking experience. This position is 100% Remote but can transition to hybrid or fully onsite in the future, so candidates must be local Washington, DC.
Manager, Unified Communications Responsibilities:
- Oversee the administration, configuration, and optimization of Microsoft Teams for chat, video conferencing, and telephony (including PSTN integration).
- Manage Microsoft 365 email administration, including email security, compliance, and reliability.
Administer Microsoft OneDrive, including storage policies, sharing permissions, and data governance.
- Maintain Cisco Unified Communications Manager (CUCM) environment during transition to Microsoft Teams Calling.
- Work as part of a cross-functional team to migrate collaboration and telecom solutions across the firm from legacy on-premise solutions to modern cloud-environments.
- Lead the planning and execution of telephony migrations from legacy platforms (e.g., Cisco CUCM) to Microsoft Teams Calling.
- Ensure minimal disruption during migrations, including testing, user training, and post-migration support.
- Manage a team of engineers and administrators, providing mentorship, performance evaluations, and career development opportunities.
- Assign tasks, monitor progress, and ensure team deliverables meet organizational standards and timelines.
- Design and implement advanced call routing features such as hunt groups, auto-attendants, and call queues within Microsoft Teams.
- Troubleshoot and resolve complex telephony and communication issues.
- Develop and execute a unified communications roadmap aligned with business goals.
- Evaluate emerging technologies and recommend improvements to enhance productivity and collaboration.
- Monitor system performance, uptime, and security for all unified communications platforms.
- Establish and maintain policies, procedures, and documentation for system administration and user support.
- Ensure compliance with organizational security standards and industry regulations (e.g., GDPR, ISO 27001).
- Partner with IT leadership, business units, and vendors to align communication tools with organizational needs.
- Serve as the escalation point for complex technical issues and user concerns.
- Oversee end-user training programs for Microsoft Teams, OneDrive, and other collaboration and communications tools to maximize adoption and proficiency.
- Coordinate with helpdesk teams to resolve escalated support tickets.
Manager, Unified Communications Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Minimum of 7 years of experience in IT, with at least 3-5 years focused on unified communications and collaboration technologies.
- Strong knowledge of Cisco CUCM configuration, troubleshooting, and maintenance.
- Proven experience managing Microsoft Teams for chat, conferencing, and enterprise voice/calling.
- Hands-on experience with Microsoft 365 Mail administration and Microsoft OneDrive management.
- Demonstrated success in migrating telephony platforms (e.g., Cisco CUCM) to cloud-based solutions such as Microsoft Teams Calling.
- Experience with Cisco Unified Communications Manager (CUCM) or similar telephony solution, including call routing, hunt groups, and system maintenance.
- 3+ years of experience managing a team of technical professionals (engineers/administrators).
- Experience with additional collaboration tools (e.g., Zoom, Slack) for comparative knowledge.
- Knowledge of cloud telephony providers (e.g., Direct Routing, Operator Connect) for Microsoft Teams.
- Familiarity with PowerShell scripting for Microsoft 365 automation.
- Understanding of cybersecurity best practices for unified communications systems.
- Vendor management experience with Microsoft, Cisco, or telephony service providers
- Expertise in Microsoft 365 administration, including Exchange Online, Teams, OneDrive, SharePoint, and Entra.
- Proficiency with MS Teams calling, including voice policies, dial plans, and integration with PSTN/SBCs.
- Familiarity with network protocols (e.g., SIP, VoIP, QoS) and telephony infrastructure.
- Experience with call center technologies and reporting tools is a plus.
- Exceptional leadership and team management abilities.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Project management experience, with a track record of delivering initiatives on time and within budget.
- Relevant certifications preferred (e.g., Microsoft 365 Certified: Teams Administrator, Cisco CCNP Collaboration, ITIL).
Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.
Keywords: Washington DC Jobs, Manager, Unified Communications, Cisco Unified Communications Manager, CUCM, Cloud Networking, Zoom, Slack, PowerShell, Microsoft Teams, Microsoft 365, Exchange, OneDrive, SharePoint, Entra, SIP, VoIP, QoS, Networking, Work From Home, Remote, Washington DC Recruiters, Information Technology Jobs, IT Jobs, Washington DC Recruiting
Looking to hire for similar positions in Washington, DC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Managers, Unified Communications for jobs in Washington, DC and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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