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Commission Online Inbound Call Center Jobs in Silver Spring, MD

Addison Group

Bilingual Call Center Representative

Tysons, VA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... Provide inbound phone and online support during core business hours, maintaining availability ...

Addison Group

Bilingual Call Center Representative

Tysons, VA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... Provide inbound phone and online support during core business hours, maintaining availability ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

  • Medical

  • PTO

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

AbsoluteCare

Call Center Support Specialist - 3076

Baltimore, MD · On-site +1

$16.75 - $20.75/hr

Preference of being local to an Absolutecare Care Center location Job Summary The Call Center Support Specialist supports the Member Access Center (MAC) by providing high-quality inbound and outbound ...

The Bowen Group Inc.

Call Center Representative

Chantilly, VA · Remote

$17.75/hr

  • Medical

  • Dental

  • Life

  • PTO

... online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs.Location: This is a 100% virtual position. Your residence must ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $37K/yr

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team ... Handle inbound and outbound customer calls in a professional and courteous manner. * Respond to ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $37K/yr

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team ... Handle inbound and outbound customer calls in a professional and courteous manner. * Respond to ...

Comcast

Customer Care Manager -- Service

Laurel, MD

$71K - $107K/yr

  • PTO

Manage inbound call center performance, staffing, and coverage schedules. * Ensure appropriate ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

Turn2Partners

Customer Service Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

At least one year of call center or customer service experience * High-volume inbound call handling * Clear and professional phone communication * Accurate data entry and recordkeeping * Email and ...

Comcast

Customer Care Manager -- Service

Laurel, MD · On-site

$71K - $107K/yr

  • PTO

Manage inbound call center performance, staffing, and coverage schedules. * Ensure appropriate ... Most sales positions are eligible for a Commission under the terms of an applicable plan, while ...

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Showing results 21-40

All JobsOnline Inbound Call Center JobsCommission Online Inbound Call Center JobsCommission Online Inbound Call Center Jobs in Silver Spring, MD

Commission Online Inbound Call Center information

See Silver Spring, MD salary details

$13

$17

$23

How much do commission online inbound call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for commission online inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Online Inbound Call Center jobs in Silver Spring, MD?

The most popular types of Online Inbound Call Center jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Commission Online Inbound Call Center jobs?

Cities near Silver Spring, MD with the most Commission Online Inbound Call Center job openings:

Commission Online Inbound Call Center jobs near you

Bilingual Call Center Representative

Addison Group

Tysons, VA • Remote

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish)

Industry: Call Center/Non-profit

Location (city, state): McLean, VA (Hybrid role after training)

Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)

Pay: $24.00 – $25.00 /hour (Estimated conversion salary: $50,000-$55,000)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Additional Details:

  • Start Date: 1-2 Weeks' After Offer
  • Training takes place onsite for 3–6 weeks (Monday–Friday), then transitions to a hybrid schedule of 2 days onsite/ 3 days remote.
  • Standard schedule: Monday–Friday, 9:00am–6:00pm (1-hour unpaid lunch)

Work Schedule:

  • Full-time, Monday–Friday
  • Onsite for initial training, then Hybrid after completion
  • 9:00am–6:00pm with a 60-minute lunch

About Our Client:

Our client is a nationally recognized organization providing consumer assistance, education, and support services. Their programs help consumers navigate product and service issues while promoting fair business practices. They operate a high-volume contact center and offer structured training, growth opportunities, and a collaborative environment.

Job Description:

Addison Group is seeking a Bilingual Dispute Resolution Specialist (English/Spanish) for our client. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward. This is an excellent opportunity for candidates with strong customer service backgrounds looking to advance within a structured, mission-driven environment.

Key Responsibilities:

  • Provide inbound phone and online support during core business hours, maintaining availability during assigned shifts.
  • Walk consumers through the dispute resolution process, including program eligibility and claim submission steps.
  • Assist consumers in understanding state-specific guidelines and general requirements.
  • Follow up on pending documentation to ensure claims can be opened or advanced.
  • Manage outreach tasks and special projects to support overall service level goals.
  • Refer escalated concerns to leadership when required.
  • Maintain professionalism, accuracy, and empathy in all consumer interactions.

Qualifications:

  • Bilingual proficiency in English and Spanish is required.
  • 4+ years of progressive customer service experience in a web-based or call center environment.
  • Bachelor’s degree preferred.
  • Experience using contact center platforms (e.g., RingCentral, Matterhorn, or similar systems).
  • Background supporting large-scale or enterprise-level customer operations strongly preferred.
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced, metrics-driven environment.
  • Solid problem-solving abilities and customer-focused mindset.
  • Ability to learn structured processes, scripts, and regulatory guidelines.

Perks:

  • Comprehensive training program with ongoing development opportunities.
  • Pathway to advance into more complex case management responsibilities (Dispute Resolution Specialist II).
  • Hybrid work flexibility after training.
  • Supportive leadership and team-oriented workplace.
  • Modern office environment with resources that support productivity and collaboration.



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.