Commission Online Distance Learning Jobs (NOW HIRING)

Salary: $48,859.00 - $58,531.00 Annually
Location : Wilson, NC
Job Type: Full-Time
Job Number: 2026-39
Division: Academic Affairs
Opening Date: 08/24/2026
Job Summary
Under the direction of the Director of Distance Learning, supports the College's learning management system and distance learning initiatives by providing operational, technical, and instructional support to faculty, staff, and students. Assists with LMS administration, course readiness, instructional technologies, faculty support, and online course quality to help ensure accessible, student-centered learning environments and the effective delivery of distance learning.
Essential Duties and Responsibilities
This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide operational, technical, and administrative support for the College's Learning Management System (LMS) and related instructional technologies to ensure the reliable delivery of distance learning.
• Support LMS administration, including course creation, user accounts, enrollments, permissions, troubleshooting, system testing, vendor coordination, and platform enhancements.
• Manage course quality by supporting course preparation, conducting readiness reviews, and promoting continuous improvement to ensure courses meet institutional quality and accessibility standards.
• Partner with faculty to improve courses by providing guidance on course design, learning activities, assessments, accessibility, learner engagement, and instructional best practices.
• Develop and deliver training, documentation, and support resources for faculty, staff, and students related to the LMS and instructional technologies.
• Collect, maintain, analyze, and distribute data and reports related to LMS operations, course readiness, faculty support, and instructional technology initiatives.
• Assist with evaluating and implementing instructional technologies, special projects, strategic initiatives, and continuous improvement efforts that support distance learning operations, instructional innovation, and student success.

Related Responsibilities

• Participate in institutional committees and meetings as needed.
• Participate in campus activities and promote college programs and events to faculty, staff, students, and the community.
• Participate in the College's recruitment efforts by reviewing and providing recommendations for program publications, the College's website, social media, marketing materials, and other community relations activities.
• Maintain a high level of professional skills and abilities through participation in professional organizations, workshops, and professional development opportunities.
• Perform other duties as assigned by the supervisor or members of College Leadership.

Knowledge, Skills, and Abilities

• Knowledge of learning management systems (LMS), distance learning operations, and instructional technologies.
• Knowledge of instructional design, online learning, accessibility standards, and Universal Design for Learning (UDL).
• Skill in supporting LMS administration, instructional technologies, and technology-related issues.
• Skill in conducting training and the development of instructional resources.
• Skill in troubleshooting, evaluating, and implementing instructional technologies.
• Skill in collecting, analyzing, and reporting data to support assessment and continuous improvement.
• Ability to provide excellent customer service and communicate effectively.
• Ability to organize work, manage multiple priorities, and meet deadlines.
• Ability to collaborate effectively with faculty, staff, vendors, and campus partners.
• Ability to learn new technologies, adapt to change, and work independently with sound judgment.

College-wide Expectations
WCC places a high value on creating an engaged, collaborative campus environment; therefore, employees are required to complete their work hours in person on WCC's campus. By working on campus and in person, employees have greater opportunities to engage with students and co-workers, attend on-site meetings and presentations, recruit students, and support local business and industry partners.

• Communicates clearly and frequently in writing and speaking to ensure consistency of purpose and vision.
• Works collaboratively with all members of the college community.
• Understands and supports the college's mission, vision, and values.
• Remains current on emerging higher education and division-relevant issues.
• Fosters a work environment characterized by transparency, trust, and professionalism.
• Retains a focus on the student experience, specifically, ensuring instructional rigor, fostering students' sense of belonging, and developing their soft skills.

Education and Experience
Required

• Bachelor's degree in Information Science, Information Technology, Information Systems, Communication, Education, or a related field required.
• Two years of higher education experience in a support role.
• Experience supporting software systems and troubleshooting technology-related issues.
• Experience providing customer service, technical support, and end-user training.

Preferred

• Experience with Canvas and Moodle.

Unofficial transcripts must be included with your online application before submission or sent directly to Human Resources immediately after applying. Failure to provide transcripts may result in your application not being fully considered.Wilson Community College is an Equal Opportunity Employer. In accordance with the ADA, if you require a reasonable accommodation to apply for this position, please notify the Human Resources Office.
Why Join Wilson Community College?
At Wilson Community College, we believe in the power of community, education, and excellence. You'll work in a supportive, mission-driven environment that values integrity, innovation, and collaboration. We offer competitive compensation, state benefits, and opportunities for professional growth.
LONGEVITY
Longevity is a yearly lump-sum payment you receive after working 10 years:
Years of Service Longevity Rate
Less than 10 0% of Salary
10 but less than 15 1.5% of Salary
15 but less than 20 2.25% of Salary
20 but less than 25 3.25% of Salary
25 or More 4.5% of Salary
ANNUAL LEAVE
Years of Service Hours Earned Mo
Less than 5 9.33 Hours
5 but less than 10 11.33 Hours
10 but less than 15 13.33 Hours
15 but less than 20 15.33 Hours
20 or more years 17.33 Hours
You can carry up to 240 hours over every year. The rollover occurs in June of each year.
SICK LEAVE
You earn 12 days per year (8 hours per month). This leave can accumulate indefinitely. When you retire, available sick hours will convert to creditable service with the Retirement System.
HOLIDAYS
New Years
M.L. King, Jr. Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veteran's Day (may be taken at Winter Break)
Thanksgiving (2 days)
Winter Break
The sum of all paid holidays will not exceed 12 days. Employees may be required to take paid leave or leave without pay for days other than the 12 specified holidays.
HEALTH INSURANCE
You may join the State Health Plan. There is an employee contribution to the State Health Plan; however, the State pays a portion of the monthly premium as well. Dependents may also be covered. You may elect 70/30 coverage or 80/20 coverage. Upon retirement, coverage may continue; however, it depends on the conditions under which you retire. It should be noted that insurance premiums are expensive, and rates/coverage may change annually. Open enrollment allows for changes to be made to your health coverage, and it is usually conducted in October each year.
RETIREMENT
Teachers' and State Employees' Retirement System (TSERS)
Six percent of your gross salary as pre-taxed dollars goes into your retirement account monthly. A death benefit of one time's your annual salary (minimum $25,000 and maximum $50,000) is provided to you once you have been in the system for one year. Once you have completed five years in the system, you are considered to be vested.
Unreduced Retirement Benefits are available as follow:
Age 65 with 5 years of service
Age 60 with 25 years of service
Any age with 30 years of service
Disability Income Plan:
Is provided through TSERS. The plan provides short-term benefits after one year in the system. After a sixty-day waiting period, the plan pays 50% of
your salary and longevity up to $3,000 per month for one year.
It also provides long-term benefits after you are vested (5 years in the system). The plans pays 65% of your salary and longevity, up to $3900 per month until the disability ends. Long-term benefits include health coverage and the death benefit. Payments will be reduced if you are receiving social security disability benefits or workers compensation benefits.
WORKERS COMPENSATION
Upon an accidental injury on the job, you will be covered by Workers Compensation. You should notify your supervisor and Human Resources immediately when an accident or injury on the job occurs.
OPTIONAL BENEFITS
401(K), 457
529 College Tuition Plan
NC Flex Benefits
Colonial Life
FREE TUITON
Full-time college employees may enroll in one curriculum or continuing education course per semester at the College without tuition or registration fee charges.
PERSONAL OBSERVANCE DAY
Eligible employees may receive 8 hours of paid leave on a single day of personal significance each calendar year. May include days of cultural and/or religious importance, but it is not limited to those. It may be any day that is significant to the eligible employee.
FOUNDATION YMCA OF WILSON
Full-time Wilson Community College employees are eligible for a corporate discount with the Foundation YMCA of Wilson.
01
What is your highest level of education? What discipline/field of study is your degree?
02
How many years of experience do you have working in higher education?
Required Question