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Commission Microsoft Help Desk Jobs in Mechanicsburg, PA

... using help desk and ticketing systems • Provide after-hours and on-call support as required to ... Proficiency with Microsoft 365, Office, SharePoint, and Active Directory • Strong analytical ...

.Net Developer

Harrisburg, PA · On-site

$47.75 - $63/hr

This resource should have a strong Microsoft .NET development background with extensive experience ... help desk and all IT areas. Our primary focus is the public sector including state and federal ...

... with Help Desk tickets to provide users with speedy resolutions to their wide array of issues ... Proficient in Microsoft Office (Knowledge of Office 365 Administration a plus) * Basic ...

Network Administrator II

Harrisburg, PA · On-site

$85K - $106K/yr

Document work and manage tasks, projects, and incidents using help desk and ticketing systems ... Proficiency with Microsoft 365, Office, SharePoint, and Active Directory * Strong analytical ...

Document work and manage tasks, projects, and incidents using help desk and ticketing systems ... Proficiency with Microsoft 365, Office, SharePoint, and Active Directory * Strong analytical ...

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Commission Microsoft Help Desk information

See Mechanicsburg, PA salary details

$12

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How much do commission microsoft help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for commission microsoft help desk in Mechanicsburg, PA is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are popular job titles related to Commission Microsoft Help Desk jobs in Mechanicsburg, PA? For Commission Microsoft Help Desk jobs in Mechanicsburg, PA, the most frequently searched job titles are:
What job categories do people searching Commission Microsoft Help Desk jobs in Mechanicsburg, PA look for? The top searched job categories for Commission Microsoft Help Desk jobs in Mechanicsburg, PA are:
What cities near Mechanicsburg, PA are hiring for Commission Microsoft Help Desk jobs? Cities near Mechanicsburg, PA with the most Commission Microsoft Help Desk job openings:

Network Infrastructure Support and Maintenance

Management Applications, Inc.

Hershey, PA • On-site

Full-time

Posted 23 days ago


Job description

Network Infrastructure Support and Maintenance
Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered.
Job Responsibilities and Experience Requirements (not all inclusive):
  • Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup)
  • Monitor Network Status and Resolve Issues
  • Server Management, Upgrade and Expansion
  • Server Security
  • Management and Support of Network Software (Upgrades, Patches)
  • Management and Support for LAN interfaces to local county data processing networks
  • Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls)
  • Management and Support of Cisco Call Managers and IVR Platform
  • Management and Support of Content Delivery Network
  • End User and Desktop Support (Help Desk Level 1-3)
  • Manage User Accounts
  • Network Implementation, Installation, Relocation (Including Remote Sites)
  • Desktop/PC/Workstation Support
  • Email/Exchange Support (4000 mailboxes)
  • Management of Citrix Connectivity
  • Print Support and Management
  • Security/VPN/Firewall
  • Asset Tracking
  • Project Management
  • Knowledge Transfer

Possible Positions:
1. Local Team Lead:
Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher).
2. Server Support Personnel:
Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012.
3. LAN/WAN Support Personnel:
Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products • CCENT (Cisco Certified Entry Networking Technician) Certification, or
Higher. Across the LAN/WAN support team, the following certifications must be
held by any one (1) or combination of staff members of the LAN/WAN Support team:
CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security
(+) Accreditation.
4. Internet, Email and Firewall Support Personnel:
Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing "thin client" technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification.
5. Help desk and desktop support staff:
Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows® 7 and develop knowledge of future MS Windows® releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred).
Job Application Instructions:
To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
Compensation:
Compensation will be commensurate with experience.