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Commission Jcpenney Customer Service Center Jobs

Carrier

Customer Service Centre Agent

Neeses, SC · On-site

$24K - $49K/yr

As a Customer Service Centre Agent you will be responsible for: * To complete all daily administration within our Depot network to a high standard including on-hires, off hires & exchanges. * To be ...

Polly Food Service Inc

Service Center

Jackson, MI · On-site

$14.75 - $18/hr

Service Center Clerk Department: Front-End / Customer Service Reports To: Front-End Manager or Store Manager Position Summary: The Service Center Clerk is responsible for providing friendly ...

Pacer Group

Customer Service HR Service center

Schaumburg, IL · On-site

$15.75 - $21.50/hr

Customer Service - HR Service Center Location: Remote Duration: 6-month contract role Work Schedule: Standard shift Interview: one round of interview (panel interview) Pay range: XXXXXXXXXXX/hr on W2 ...

eTeam

Customer Service - HR Service Center

Schaumburg, IL · On-site

$15.75 - $21.50/hr

HR Service Center Location: Remote Duration: 3+ Months The HR Service Center is hiring one ... Following call center "scripts" when handling different topics. Identifying customers' needs ...

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Commission Jcpenney Customer Service Center information

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How much do commission jcpenney customer service center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for commission jcpenney customer service center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Commission Jcpenney Customer Service Center vs Retail Sales Associate?

AspectCommission Jcpenney Customer Service CenterRetail Sales Associate
Primary RoleHandling customer inquiries, processing returns, and providing support via phone or onlineAssisting customers in-store, selling products, and managing sales transactions
Work EnvironmentCall center or customer service department, often remote or office-basedRetail store floor, face-to-face customer interaction
Required SkillsCustomer service, communication, problem-solvingSales skills, product knowledge, communication
CertificationsNone typically required, but customer service experience preferredNone typically required, but sales experience beneficial

While both roles involve customer interaction, the Commission Jcpenney Customer Service Center focuses on remote support and issue resolution, whereas Retail Sales Associates work directly with customers in-store to promote and sell products. The roles share similar skills but differ mainly in work environment and daily tasks.

What cities are hiring for Commission Jcpenney Customer Service Center jobs?

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What are the most commonly searched types of Jcpenney Customer Service Center jobs?

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Commission Jcpenney Customer Service Center jobs near you

Customer Service Center Representative

Broadway Bank

San Antonio, TX • On-site

$14 - $18/hr

Full-time

Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Position: Customer Service Center Representative Division: Customer Engagement
Work Days: Monday - Friday's and rotating Saturday's Hours of Operation: Monday - Friday 9:00am - 6:00pm, Saturday's 9:00am - 1:00pm
Why Broadway Bank:
We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.
Purpose of the Position:
Acts as the inbound pointof sales and service for the Customer Service Center and offers bank productsand services to existing and prospective customers. This includes workingtowards achieving specific individual and call center goals. Works to servicecustomers in accordance with the Broadway Bank experience and ensurescompliance with all applicable bank policies, procedures, state laws andfederal regulations.
Key Accountabilities:
  • Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.
  • Demonstrate skills in acquiring, expanding and retaining customers and refer customers to the appropriate line of business partner.
  • Participate in call center campaign activities.
  • Deliver the distinctive customer experience aligned with the Broadway Bank Mission, Vision and Values.
  • Performs outbound or follow-up calls to existing and prospective customers and works toward a first call resolution process.
  • Maintain an effective level of product and program knowledge.
  • Process a variety of routine and complextransactions for call center customers including transfers, loan payments,account research, maintenance and reconciliation. Role will also includedisclosing the availability of funds based on pending transactions, researchand reporting in determining fraudulent account activity, retrieving andreviewing legal documents and including account retention all in a timelymanner.
  • Ensuresall customer transactions are processed in compliance with operational,technical and regulatory requirements and that all security procedures areconsistently followed.
  • Complete documentation necessary to maintain open or closed deposit accounts and process loan applications.
  • Performs other duties as assigned.
  • Performance Measurements
    • Individual Sales Activity and Productions Goals
    • Call Center Five Star Goals
    • Call Quality
    • Adherence to Schedule within the Calabrio Scheduling software
    • Attain Certification on Bank Products and Services
    • Attain Certification on Regulatory training job requirements

Work Experience Requirements:
  • 1 year financial institution or customer contact, or call center experience
  • Demonstrated selling skills and abilities
  • Good verbal and written communication skills
  • Meet and maintain financial responsibility, character and general fitness standards along with all other established requirements for an individual Loan Originator in accordance with Regulation Z.
  • Preferred Experience:
    • 1 year call center experience
    • 1 year financial services experience (not necessarily banking, but some form of financial transactions administered over the phone could work)
    • 1 year soft sales experiences
    • 1year of technology experience (either personally or professionally)

Education Requirements:
  • High School diploma or equivalent

Other Requirements:
  • Keyboard 35 wpm accurately and computer proficiency
  • Preferred: Platform Software, Microsoft Office Suite ACD Applications, and 10 Key
  • Meet and maintain financial responsibility, character and general fitness standards along with all other established requirements for an individual Loan Originator in accordance with Regulation Z.

We're a culture that offers resources to benefit your overall health and well-being:
  • Career Development and Mentorship Programs
  • Generous paid time off, minimum 4 weeks
  • Employee recognition, awards, and events
  • Free vision insurance
  • Retirement matching
  • Tuition reimbursement

This job description is not designed to be a comprehensive listing of duties, responsibilities, or activities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Broadway Bankis proud to be an Equal Opportunity Employer. Broadway Bank is a drug-free andtobacco-free workplace, with a nicotine-free hiring policy. All qualified applicantswill receive consideration for employment without regard to race, color, sex,sexual orientation, gender identity, religion, national origin, disability,veteran status, or other legally protected status.
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