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Commission Jcpenney Customer Service Center Jobs

Polly Food Service Inc

Service Center

Jackson, MI · On-site

$14.75 - $18/hr

Service Center Clerk Department: Front-End / Customer Service Reports To: Front-End Manager or Store Manager Position Summary: The Service Center Clerk is responsible for providing friendly ...

Pacer Group

Customer Service HR Service center

Schaumburg, IL · On-site

$15.75 - $21.50/hr

Customer Service - HR Service Center Location: Remote Duration: 6-month contract role Work Schedule: Standard shift Interview: one round of interview (panel interview) Pay range: XXXXXXXXXXX/hr on W2 ...

eTeam

Customer Service - HR Service Center

Schaumburg, IL · On-site

$15.75 - $21.50/hr

HR Service Center Location: Remote Duration: 3+ Months The HR Service Center is hiring one ... Following call center "scripts" when handling different topics. Identifying customers' needs ...

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Commission Jcpenney Customer Service Center information

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How much do commission jcpenney customer service center jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for commission jcpenney customer service center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Commission Jcpenney Customer Service Center vs Retail Sales Associate?

AspectCommission Jcpenney Customer Service CenterRetail Sales Associate
Primary RoleHandling customer inquiries, processing returns, and providing support via phone or onlineAssisting customers in-store, selling products, and managing sales transactions
Work EnvironmentCall center or customer service department, often remote or office-basedRetail store floor, face-to-face customer interaction
Required SkillsCustomer service, communication, problem-solvingSales skills, product knowledge, communication
CertificationsNone typically required, but customer service experience preferredNone typically required, but sales experience beneficial

While both roles involve customer interaction, the Commission Jcpenney Customer Service Center focuses on remote support and issue resolution, whereas Retail Sales Associates work directly with customers in-store to promote and sell products. The roles share similar skills but differ mainly in work environment and daily tasks.

What cities are hiring for Commission Jcpenney Customer Service Center jobs?

Cities with the most Commission Jcpenney Customer Service Center job openings:

What are the most commonly searched types of Jcpenney Customer Service Center jobs?

The most popular types of Jcpenney Customer Service Center jobs are:

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States with the most job openings for Commission Jcpenney Customer Service Center jobs include:

Commission Jcpenney Customer Service Center jobs near you

Customer Service Center Representative

Broadway Bank

San Antonio, TX

$14 - $18/hr

Full-time

Re-posted 26 days ago

Job description

Why Broadway Bank:

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Purpose of the Position:

Acts as the inbound pointof sales and service for the Customer Service Center and offers bank productsand services to existing and prospective customers. This includes workingtowards achieving specific individual and call center goals. Works to servicecustomers in accordance with the Broadway Bank experience and ensurescompliance with all applicable bank policies, procedures, state laws andfederal regulations.

Key Accountabilities:

  • Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.
  • Demonstrate skills in acquiring, expanding and retaining customers and refer customers to the appropriate line of business partner.
  • Participate in call center campaign activities.
  • Deliver the distinctive customer experience aligned with the Broadway Bank Mission, Vision and Values.
  • Performs outbound or follow-up calls to existing and prospective customers and works toward a first call resolution process.
  • Maintain an effective level of product and program knowledge.
  • Process a variety of routine and complextransactions for call center customers including transfers, loan payments,account research, maintenance and reconciliation. Role will also includedisclosing the availability of funds based on pending transactions, researchand reporting in determining fraudulent account activity, retrieving andreviewing legal documents and including account retention all in a timelymanner.
  • Ensuresall customer transactions are processed in compliance with operational,technical and regulatory requirements and that all security procedures areconsistently followed. 
  • Complete documentation necessary to maintain open or closed deposit accounts and process loan applications.
  • Performs other duties as assigned.
  • Performance Measurements
    • Individual Sales Activity and Productions Goals
    • Call Center Five Star Goals
    • Call Quality
    • Adherence to Schedule within the Calabrio Scheduling software
    • Attain Certification on Bank Products and Services
    • Attain Certification on Regulatory training job requirements

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